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Customer Relationship Manager Jobs in Springfield, MO

Biote

Territory Manager

Springfield, MO · On-site

Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the ...

Careers - Biote

Territory Manager

Springfield, MO

Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the ...

Biote

Territory Manager

Springfield, MO · On-site

Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the ...

Biote

Territory Manager

Springfield, MO

Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Springfield, MO

Customer Relationship Manager information

See Springfield, MO salary details

$11

$24

$45

How much do customer relationship manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer relationship manager in Springfield, MO is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.41 per hour, depending on experience, location, and employer.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
More about Customer Relationship Manager jobs

What job categories do people searching Customer Relationship Manager jobs in Springfield, MO look for?

The top searched job categories for Customer Relationship Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Relationship Manager jobs?

Cities near Springfield, MO with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,614 per year, or $24.3 per hour.

Account Manager (Springfield)

Circadia

Springfield, MO • On-site

Full-time

Re-posted 17 days ago

Job description

Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.

OVERVIEW: We are seeking a confident and self-motivated candidate who is committed to leveraging knowledge, research insights, and applications in the corporate, education, and healthcare markets to help develop and grow business. Your primary objective is to drive sales, ensure customer satisfaction, and maintain long-term business relationships.

KEY RESPONSIBILITIES

Quarterback | Relationship Owner:

  • Develop, establish, & maintain strong relationships with existing and new clients, including A&D, and other appropriate influencers.
  • Serve as the primary point of contact for clients, owning all critical details, milestones & deadlines, meetings, processes, and overall customer experience.
  • Move project through to completion.
  • #1 resource for finding answers or solutions.
  • Be a trusted & educated resource for the customer.

Sales and Business Development:

  • Promote and sell all Circadia services within existing accounts and develop new accounts.
  • Identify new sales opportunities and actively pursue leads to grow the account base.
  • Meet or exceed sales targets and performance metrics.
  • Track all sales activities including forecasting in the CRM.

Knowledge Consultant:

  • Stay up to date on the latest furniture trends, product offerings, and industry developments to provide clients with the most relevant and innovative solutions.
  • Advise clients on product selection based on their specific needs, space requirements, and design preferences.
  • Solution focused & strategic problem solver.
  • Maintain an overall understanding of current market trends.
  • Maintain knowledge of manufacturer partner capabilities and portfolio.
  • Ability to facilitate a showroom tour for a strategic client.
  • Capable to create generic thought starters from manufacturer images and photography.
  • Ability to create or give direction for conceptual applications or layouts.

Project Process & Resource Allocator:

  • Defines & owns entire project process.
  • Properly uses resources to move the project through completion.
  • Develop & own timeline through project completion both internally & externally.
  • Develop & own high/low budget through project completion ensuring we are staying within budget.
  • Knowledge of contracts and strategically applying them.
  • Handle customer complaints and issues promptly and professionally, working toward quick resolutions.
  • Collaborate with the entire project team to deliver exceptional customer experience and ensure smooth operations.
  • Attend trade shows, conferences, and industry events to network and stay informed about industry trends.

CORE COMPETENCIES

  • Sales & Negotiation: Build relationships, negotiate deals, and drive sales.
  • Product Knowledge: Expertise in furniture types, materials, and design trends.
  • Customer Service: Address customer concerns, resolve issues, and provide ongoing support.
  • Communication: Clearly convey product details, listen to client needs, and collaborate with teams.
  • Team Collaboration: Coordinate with internal teams to ensure smooth order processing and delivery.
  • Market & Financial Acumen: Understand market trends, manage pricing, and forecast sales.
  • Tech-Savvy: Utilize CRM software and digital tools for tracking and communication.

EDUCATION & EXPERIENCE

  • Bachelor's Degree (B.A.) from a four-year college or university preferred; 3 years' related experience and/or training, or equivalent combination of education and experience.

  • Ability to travel for client visits, conferences and industry related events.

Apply