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Customer Relations Intern Jobs (NOW HIRING)

HiWave

Social Media Intern

Manhattan, NY

$16.50 - $21.25/hr

... customer engagement and more. We're a growing web startup that sells digital products. You'll have ... Research and collaborate with PR intern to plan influencer promotions * Build and update HiWave ...

HiWave

Social Media Intern

Manhattan, NY · On-site +1

$16.50 - $21.25/hr

... customer engagement and more. We're a growing web startup that sells digital products. You'll have ... Research and collaborate with PR intern to plan influencer promotions * Build and update HiWave ...

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How much do customer relations intern jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for customer relations intern in the United States is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a Customer Relations Intern do?

A Customer Relations Intern supports the customer service team by assisting with client inquiries, resolving issues, and ensuring customer satisfaction. Their tasks often include responding to emails or calls, updating customer records, and helping to improve service processes. This role provides valuable experience in communication, problem-solving, and understanding customer needs, making it a great entry point for a career in customer service or relations.

What are the key skills and qualifications needed to thrive as a Customer Relations Intern, and why are they important?

To thrive as a Customer Relations Intern, you typically need strong communication skills, attention to detail, and a background in business or customer service. Familiarity with customer relationship management (CRM) software, email platforms, and Microsoft Office is highly valued. Active listening, problem-solving, and a positive attitude help interns build rapport and address customer concerns effectively. These skills are crucial for ensuring customer satisfaction, fostering loyalty, and supporting company reputation.

What are some common challenges faced by Customer Relations Interns, and how can they be overcome?

Customer Relations Interns often encounter challenges such as managing high volumes of inquiries, addressing difficult customer concerns, and adapting to fast-paced environments. Success in this role requires strong communication skills, patience, and the ability to quickly learn company policies and procedures. Interns can overcome these challenges by actively seeking feedback from team members, utilizing available training resources, and staying organized to ensure prompt and effective responses. Collaboration with experienced colleagues is key to developing problem-solving strategies and building confidence in handling complex customer situations.
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Customer Relations Intern jobs near you
Public Relations Intern (Post-Graduate)

Public Relations Intern (Post-Graduate)

Highwire

San Francisco, CA • Hybrid

$20/hr

Other

Posted 20 days ago

Job description

Highwire's Internship Program is designed to give graduates hands-on PR experience in a fast-paced, client-facing environment. Interns join real client teams, receive dedicated mentorship, and gain exposure across multiple industries, including B2B technology, healthcare, cybersecurity, energy and sustainability, and professional and financial services.

Key Responsibilities

  • Attend client meetings and translate discussions into actionable next steps
  • Compile media coverage into client-facing clip reports
  • Research reporters, blogs, and social media platforms to support campaigns
  • Draft pitches, press releases, blog posts, and other communications materials
  • Conduct customer interviews and support case study development
  • Assist with social media strategy, content creation, and digital marketing campaigns
  • Conduct trend and industry research to inform PR and marketing efforts
  • Support advanced measurement and reporting for campaigns
  • Provide general organizational and administrative support to client teams

Success Factors

  • College graduate with a PR, Communications, or related degree-or equivalent experience-and a strong interest in PR and communications
  • Enthusiastic self-starter with a positive, proactive attitude
  • Strong writing, editing, and attention-to-detail skills
  • Comfortable navigating social media and digital platforms
  • Ability to manage multiple projects in a fast-paced environment
  • Background in journalism, English, political campaigns, technology, or marketing is a plus
  • Eagerness to learn, take initiative, and contribute meaningfully to client work

Why Highwire?

  • Real-world experience: Work across multiple client accounts and industries
  • Dedicated mentorship: Guidance from early career professionals and mentors
  • Skill development: Build long-form writing, time management, and team communication skills
  • Networking & community: Connect with peers, mentors, and agency teams from Day 1
  • Potential for full-time employment: Top-performing interns may be offered a permanent role

Additional Internship Details

  • This is a paid, six-month internship at $20 per hour, with a performance review at the three-month mark. Top-performing interns may be considered for full-time employment.
  • This internship is based in our New York, NY or San Francisco, CA offices and requires a hybrid schedule of 2 days in-office per week. #LI-Hybrid

If PR is the career for you and you meet the requirements above, we encourage you to apply and start your journey with Highwire! 

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