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Customer Relations Intern Jobs (NOW HIRING)

RailPros

Intern - Communications and PR

Irving, TX · On-site

$14 - $18.50/hr

Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an ... Job Summary: The role of Communications & PR Intern reports to the Director of Corporate ...

M3USA

Physician Relations Intern (Remote)

Creve Coeur, MO · Remote

$14.50 - $19.50/hr

Due to our continued growth, we are hiring for a Physician Relations Specialist Intern to join ... High school degree or equivalent work experience; sales and/or customer support preferred. * Must ...

M3USA

Physician Relations Intern (Remote)

Creve Coeur, MO · On-site +1

$14.50 - $19.50/hr

Due to our continued growth, we are hiring for a Physician Relations Specialist Intern to join ... High school degree or equivalent work experience; sales and/or customer support preferred. * Must ...

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How much do customer relations intern jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer relations intern in the United States is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a Customer Relations Intern do?

A Customer Relations Intern supports the customer service team by assisting with client inquiries, resolving issues, and ensuring customer satisfaction. Their tasks often include responding to emails or calls, updating customer records, and helping to improve service processes. This role provides valuable experience in communication, problem-solving, and understanding customer needs, making it a great entry point for a career in customer service or relations.

What are the key skills and qualifications needed to thrive as a Customer Relations Intern, and why are they important?

To thrive as a Customer Relations Intern, you typically need strong communication skills, attention to detail, and a background in business or customer service. Familiarity with customer relationship management (CRM) software, email platforms, and Microsoft Office is highly valued. Active listening, problem-solving, and a positive attitude help interns build rapport and address customer concerns effectively. These skills are crucial for ensuring customer satisfaction, fostering loyalty, and supporting company reputation.

What are some common challenges faced by Customer Relations Interns, and how can they be overcome?

Customer Relations Interns often encounter challenges such as managing high volumes of inquiries, addressing difficult customer concerns, and adapting to fast-paced environments. Success in this role requires strong communication skills, patience, and the ability to quickly learn company policies and procedures. Interns can overcome these challenges by actively seeking feedback from team members, utilizing available training resources, and staying organized to ensure prompt and effective responses. Collaboration with experienced colleagues is key to developing problem-solving strategies and building confidence in handling complex customer situations.
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Customer Relations Intern jobs near you
Infographic showing various Customer Relations Intern job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,603 per year, or $17.6 per hour.

Intern - Communications and PR

RailPros

Irving, TX • On-site

$14 - $18.50/hr

Internship

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Who We Are:
RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.
Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!
Job Summary:
The role of Communications & PR Intern reports to the Director of Corporate Communications & PR and includes experience in both internal and external communications. The intern will be responsible for helping drive employee engagement messaging, as well as helping to develop social media and website content.
The intern must be motivated and an independent thinker with a passion for creating strong messaging that resonates with employees, potential employees, and clients alike.
Essential Duties & Responsibilities:
  • Assist with collecting, editing, and publishing internal employee-centric tot company Intranet (housed on SharePoint). This may include video, photo galleries, and written content Assist with planning communications for company events, and/or event day-of coordination
  • Conduct interviews with stakeholders of all levels (including C Suite) for intranet and newsletter content
  • Help with planning and creation of monthly internal newsletter
  • Help with internal communications campaigns and initiatives; including designing and sending company-wide corporate updates and newsletters
  • Help Corporate Communications & PR Specialist with maintenance and planning of annual calendars for internal comms, social media, and intranet content
  • Support Corporate Communications & PR Specialist with annual Safety Campaign in partnership with Safety and Training teams (including SharePoint content, videos, emails, etc.)
  • Assist with corporate philanthropy donations, drives, and events
  • Help with quarterly town halls and other livestreamed events as needed
  • Take photos at company events as needed
  • Help with posting to company social media accounts, including the creation of posts and graphics
  • Help with coordination of award submissions and media relations efforts
  • Run reports on social media, website, and public relations efforts as needed
  • Collaborate with Marketing and other departments as needed on corporate branding and collateral assignments
  • Research, writing, and implementation of new content/branding for company website
  • Support for both internal and external communications needs for RailPros de Mexico and RailPros Canada (including social media)
  • Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
  • Uphold the organization's standards of integrity, accountability, and respect in all duties and interactions
  • Adhere to all company policies, procedures, and applicable laws and regulation
  • Other duties as assigned or required to meet the business needs

Knowledge Skills and Abilities:
  • Firm understanding of social media tools and platforms (Facebook, Instagram, LinkedIn, Twitter, etc.)
  • Completed or working toward a college degree (junior level and up) preferably in a related field (Public Relations, Marketing, Communications, Advertising, English, etc.)
  • Previous communications/PR internship experience a plus
  • Proficient in Microsoft Office Suite, SharePoint, Canva, PoliteMail, and/or AirTable
  • Excellent written and oral communication skills
  • Entry level understanding of basic principles of PR and internal communications
  • Able to work well independently (self-starter) and with a team
  • Knowledge of WordPress, SEO, HubSpot, and HTML a plus
  • Willing to work in hybrid environment (class schedule permitting, minimum of 2 days per week in-office)
  • Bilingual (written and spoken) proficiency in English and Spanish preferred but not required

Required Education and Experience:
  • Completed or working toward a bachelor's degree in Communications, Public Relations, Marketing, Advertising, or English (junior level and above)

Why RailPros? Build Your Career Where Culture Leads The Way
  • A People First Culture (Caring): At RailPros, you're more than an employee; you're part of a team driven by genuine care and respect. Our Align29 pillar of Caring reflects our deep commitment to supporting your growth, well being, and success every step of the way.
  • A Workplace Where Your Voice Matters (Sharing): Our Sharing culture encourages transparency, active dialogue, and collaboration across every level of the company.
  • A Company Invested in Your Growth (Progress): Through continuous improvement of our systems, processes, and operations, our Progress pillar ensures you have the tools and support to excel.
  • An Innovative, Industry Leading Environment (Innovation): Our Innovation pillar fuels creative problem solving, modern technology adoption, and breakthrough thinking that positions RailPros as a leader in the rail and transit space.

Benefits & Perks:
  • Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
  • Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee to family coverage.
  • Legal Shield, ID Shield, Pet Insurance: Added protection for you...and your pets.
  • Life & Disability Insurance: Employer provided coverage with additional voluntary options available.
  • Retirement Savings: 401(k) plan with employer match includes pre and post deduction options.
  • Paid Time Off (PTO): With carryover each year.
  • Paid Holidays: For full time employees.
  • Wellness Programs: Access to wellness initiatives and resources.
  • Discount Programs: Exclusive discounts on products and services.
  • Company Merchandise Allowance: Company funded allowance for our online store.
  • Health Savings Accounts (HSA): With employer match.
  • Health Reimbursement Arrangement (HRA): Employer funded.
  • Flexible Spending Accounts (FSA): For dependent care expenses.
  • Employee Assistance Programs (EAP): Support for personal and professional challenges.
  • Professional Development: Opportunities for training and career growth.
  • Balanced Work Environment: A culture that respects boundaries so employees can recharge and bring their best selves to work.
  • Tuition Reimbursement: Support for continued education or professional development.
  • Professional & Career Growth: Through mentorship, continuous training, career path partnerships, goal setting, and succession planning.
  • Culture & Recognition: Employee spotlights, annual Service Excellence Awards, alignment committee, philanthropy opportunities, company events, monthly new hire calls, monthly newsletters, feedback surveys, and quarterly town halls.

Choose a career where your work truly matters. At RailPros, you'll be part of a stable, growing industry and a team driven by strong core values. We collaborate, innovate, and stay ahead of industry changes to deliver exceptional service to our clients. Our culture is built on trust, continuous improvement, and practical problem solving.
If you're passionate about making an impact and want to grow with a dedicated, supportive team, join us and contribute to our success.
Equal Employment Opportunity (EEO)
RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations unless doing so would impose undue hardship. For accommodation requests, contact peopleoperations@railpros.com.

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