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Customer Reference Manager Jobs in California (NOW HIRING)

Super Micro Computer

Sr. Solution Architect

San Jose, CA · On-site

$73.75 - $97.25/hr

Co-develop first-touch enablement assets - briefing decks, solution overviews, and reference outlines - with Product Management, Sales, and senior Solution Architects. * Maintain customer and partner ...

Hobby Lobby

Customer Service Manager

Sacramento, CA · On-site

$20.15 - $21.15/hr

Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include:

BuildOps

Customer Marketing Manager

Los Angeles, CA · On-site

$89K - $111K/yr

As a Customer Marketing Manager, you will play a pivotal role within Product Marketing by building ... Own the pipeline of customer proof assets, including strategic references, referrals, testimonials ...

Verizon

Senior Client Executive - SLED Sales

Irvine, CA · On-site

Negotiating contracts and managing them to completion. * Building customer reference databases and collecting referenceable accounts. * Presenting to various audiences at executive meetings, customer ...

Selector

Customer Success Manager

Santa Clara, CA · On-site

Generate referrals, sales references, and public-speaking opportunities from existing customers in ... Strong program management and customer relationship management experience is preferred.

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Maintain customer data, cross-reference databases, and Sales Cloud information to support business growth. * Develop reporting, dashboards, and analytical tools to support management decision-making ...

Avoma Inc

Customer Success Manager

San Jose, CA · On-site

Customer Success Manager As a Customer Success Manager, you will lead customer success initiatives ... Strong references from previous customers and employers * Highly consultative and curious

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Customer Reference Manager information

See California salary details

$22.7K

$60.5K

$101.2K

How much do customer reference manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer reference manager in California is $60,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $68,100.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in California?

For Customer Reference Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Reference Manager jobs in California look for?

The top searched job categories for Customer Reference Manager jobs in California are:

What cities in California are hiring for Customer Reference Manager jobs?

Cities in California with the most Customer Reference Manager job openings:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $60,548 per year, or $29.1 per hour.

Sr. Solution Architect

Super Micro Computer

San Jose, CA • On-site

$73.75 - $97.25/hr

Full-time

Re-posted 20 days ago

Job description

Job Req ID: 29340
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking a driven Solution Architect to join our Solution Architecture team as the outbound, customer- and partner-facing engine of our US ecosystem motion. Based at our San Jose headquarters and focused on the dense Bay Area technology landscape, you will proactively open new relationships - with end customers and with partners (Neoclouds, AI ISVs and startups, silicon and platform vendors, and SI/channel partners) - and turn first conversations into qualified, joint technical engagements.
This is a balanced role: roughly half outbound development and half hands-on technical delivery. You will prospect, run first-meeting technical discovery, and build a pipeline; and you will carry meaningful architecture work on the accounts and partners you land, teaming with our senior Solution Architects for deep design-win and deployment hand-off. It is the ideal seat for an energetic, early-to-mid-career architect who wants to build a customer and partner network from the ground up and grow toward Staff / Principal Solution Architect scope.
This is a high-energy, high-visibility role requiring strong outbound drive, solid AI-infrastructure fluency, excellent communication, and the ability to operate across both development and technical engagement in a fast-paced environment. This role is based at our headquarters in San Jose, CA.
Essential Duties and Responsibilities:
  • Hunt and open new customer and partner relationships across the Bay Area / HQ ecosystem - end customers, Neoclouds, AI ISVs and startups, silicon/platform vendors, SIs, and channel - through proactive outbound outreach.
  • Run first-meeting technical discovery with prospective customers and partners; qualify fit and scope joint opportunities.
  • Build and own a pipeline - account/partner mapping, outreach cadence, and pursuit tracking from first touch to qualified engagement.
  • Initiate joint POCs and reference architectures on AI/GPU/CPU and software-defined storage solutions; team with senior Solution Architects for deep design and delivery hand-off.
  • Carry meaningful technical delivery on the accounts and partners you land - rack- and pod-scale AI infrastructure (CPU/GPU/DPU, fabric, VAST/SDS integration) at a working-architect level.
  • Represent Supermicro at Bay Area events, meetups, partner summits, and customer/partner briefings as an energetic technical voice.
  • Co-develop first-touch enablement assets - briefing decks, solution overviews, and reference outlines - with Product Management, Sales, and senior Solution Architects.
  • Maintain customer and partner relationships and roadmap awareness, feeding intake and opportunities back to the Solution Architecture team.

Qualifications:
Required
  • 8+ years in solution architecture, sales/partner engineering, technical business development, or related customer- and partner-facing technical roles - US market preferred.
  • Outbound, self-starting, and driven - energized by prospecting, opening doors, and building a customer and partner network from the ground up.
  • Strong technical fluency in AI infrastructure and data center solutions (compute, GPU, storage / SDS) - credible in a first technical conversation, with room to grow toward senior-SA depth.
  • Excellent English business communication and strong presence - comfortable from a cold first meeting through a technical working session.
  • Working knowledge of GPU-accelerated architectures (NVIDIA HGX/MGX, RDMA, high-speed network technology) and software-defined storage (e.g., VAST DASE archiecture).
  • Ability to translate AI training/inference and Enterprise AI workloads into solution-level conversations.
  • BS in EE/CE/ME, CS, or a related field. US-based; HQ / Bay Area based with domestic and international travel of 20 - 35%.

Preferred/Bonus
  • Existing or emerging Bay Area technology network across customers and partners (Neoclouds, AI startups, silicon and platform vendors, SIs).
  • Hands-on experience with GPU-accelerated clusters or software-defined storage integration - a strong plus; willingness to ramp required where depth is still growing.
  • Exposure to joint POCs, customer reference deployments, or reference-architecture development with strategic technology partners.
  • Comfort operating at the technical/business interface - qualification, opportunity scoping, and first-touch commercial framing.
  • Willingness to travel and collaborate across global time zones.

Salary Range
$165,000 - $189,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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