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Customer Reference Manager Jobs in Modesto, CA (NOW HIRING)

Greener Solutions

Be Seen First

Client Service Representative

Stockton, CA · On-site

$20 - $25/hr

Documentation: Record detailed information about customer interactions, service requests, service memberships, and resolutions in the company's CRM system for future reference. * Customer ...

Williams-Sonoma, Inc.

Asset Protection Manager

Tracy, CA · On-site

$90K - $105K/yr

... control deficiencies, attorney inquiries, references, employee questions/morale, and ... Work and effectively communicate with internal customers to develop and implement plans to increase ...

Rejuvenation

Asset Protection Manager

Tracy, CA · On-site

$90K - $105K/yr

... control deficiencies, attorney inquiries, references, employee questions/morale, and ... Work and effectively communicate with internal customers to develop and implement plans to increase ...

Williams-Sonoma

Asset Protection Manager

Tracy, CA · On-site

$90K - $105K/yr

... control deficiencies, attorney inquiries, references, employee questions/morale, and ... Work and effectively communicate with internal customers to develop and implement plans to increase ...

Blue Diamond Growers

Shift Manager Operations

Turlock, CA · On-site

$92K - $120K/yr

... customer/consumer expectations. * Assists team in assembling and delivering an Annual Operation ... Stated shift start times are for reference and guidance as those times may need to be flexed to ...

Blue Diamond Growers

Shift Manager Operations

Turlock, CA · On-site

$92K - $120K/yr

... customer/consumer expectations. * Assists team in assembling and delivering an Annual Operation ... Stated shift start times are for reference and guidance as those times may need to be flexed to ...

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All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Modesto, CA

Customer Reference Manager information

See Modesto, CA salary details

$24.3K

$64.7K

$108.1K

How much do customer reference manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer reference manager in Modesto, CA is $64,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $72,800.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What job categories do people searching Customer Reference Manager jobs in Modesto, CA look for?

The top searched job categories for Customer Reference Manager jobs in Modesto, CA are:

What cities near Modesto, CA are hiring for Customer Reference Manager jobs?

Cities near Modesto, CA with the most Customer Reference Manager job openings:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Modesto, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,726 per year, or $31.1 per hour.

Business Office Manager

Legacy Oaks of Sacramento Assisted Living and Memory Care

Tracy, CA

$19 - $23/hr

Full-time

Re-posted 12 days ago

Job description

Living Grace Assisted Living and Memory Care, located in Tracy, CA is seeking a customer service and detail-oriented Business Office Manger to manage the day-to-day business activities for our community.

We offer competitive wages with opportunities to grow! Training available for qualified candidates.

Responsibilities of the Business Office Manager

  • Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and vendors.
  • Manages all business-related activities including payroll processing, accounts receivable, and accounts payable.
  • Addresses financial-based concerns from resident family members.
  • Manages personnel files and training records maintaining compliance with state regulatory standards.
  • Coordinates and supports Community managers in conducting new hire orientations and staff monthly in-services.
  • Communicates with the Executive Director on all appropriate matters.
  • Ensure residents are provided privacy, respect, and dignity.
  • Follows standard precautions and infection control procedures.
  • Completes state required training upon hire and annually.
  • Support and manages resident's financial files.
  • Manages all social services-related activities including rent collections and increase residents income.

Required Experience

  • Possess, as a minimum, a high school diploma or equivalent.
  • A minimum of two (2) years’ prior business office management experience preferred.
  • Proficient in Microsoft Office and standard office equipment.
  • Must be able to speak, read, and write in the English language.
  • State Criminal Background Check and LIC 508 Criminal Record Statement
  • LIC 503 Health Screening Report
  • Knowledge RCFE resident's source of incomes.

Job Type

  • Full Time

Benefitscs

  • A benefit package is offered to full-time employees.

Living Grace Assisted Living and Memory Care is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.