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Customer Program Manager Jobs in Macomb, MI (NOW HIRING)

JVIS USA LLC

Program Manager

Shelby, MI · On-site

... customer for all program issues. • Responsible to identify, monitor, and manage program timing. • Initiate, maintain, and publish the program open issues report. • Work with project ...

JVIS

Program Manager

Shelby Township, MI · On-site

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of LaunchAssemble and Lead APQP team to ensure launch is completed on time, on budget and all Customer ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

$105K/yr

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

mitchellplastics

Program Manager

Sterling Heights, MI · On-site

Our strength comes from providing our worldwide automotive customers with a single-source solution ... Program management * Own all phases of awarded program development including program management ...

Parry Labs, LLC

Program Manager

Detroit, MI · On-site

$130K - $195K/yr

Will work on customer sites multiple days/week. Duties & Responsibilities * Use core Program Management skills to manage the cost, schedule, and performance of multiple programs. * Proactively ...

SEEL

Program Manager

Detroit, MI · On-site

The Program Manager (PM) will lead the implementation and operations of a residential energy ... Response and resolve customer inquiries in a timely manner. Implement cost-effective solutions and ...

Flex-N-Gate

Program Manager

Warren, MI · On-site

Summary The Program Manager manages multiple projects from award through 90 days after SOP. Ensure ... Customer Focus * Communication * Personal Effectiveness/Credibility * Leadership * Team Work

fng

Program Manager

Warren, MI

Summary The Program Manager manages multiple projects from award through 90 days after SOP. Ensure ... Customer Focus * Communication * Personal Effectiveness/Credibility * Leadership * Team Work

fng

Program Manager

Warren, MI · On-site

Summary The Program Manager manages multiple projects from award through 90 days after SOP. Ensure ... Customer Focus * Communication * Personal Effectiveness/Credibility * Leadership * Team Work

asrcfh

Program Manager

Sterling Heights, MI · On-site

Oversee project completion activities and verify deliverables satisfy customer requirements and ... Lead program reviews, status meetings, and management briefings to communicate progress, issues ...

Hetronic USA

Program Manager

Southfield, MI · On-site

Serving as the primary customer interface, the role leads program reviews and communicates progress ... Lead and manage multiple programs, developing strategic roadmaps for execution, delivery, cross ...

fng

Program Manager

Warren, MI

Summary The Program Manager manages multiple projects from award through 90 days after SOP. Ensure ... Customer Focus * Communication * Personal Effectiveness/Credibility * Leadership * Team Work

Methode Electronics, Inc

Program Manager

Southfield, MI · On-site

Serving as the primary customer interface, the role leads program reviews and communicates progress ... Lead and manage multiple programs, developing strategic roadmaps for execution, delivery, cross ...

Methode Electronics

Program Manager

Southfield, MI · On-site

Serving as the primary customer interface, the role leads program reviews and communicates progress ... Lead and manage multiple programs, developing strategic roadmaps for execution, delivery, cross ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Macomb, MI

Customer Program Manager information

See Macomb, MI salary details

$8

$52

$82

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Macomb, MI is $52.33, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $67.21 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Macomb, MI are hiring for Customer Program Manager jobs?

Cities near Macomb, MI with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Macomb, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,852 per year, or $52.3 per hour.

Program Manager

JVIS USA LLC

Shelby, MI • On-site

Full-time

Re-posted 16 days ago

Job description

SUMMARY: The Program Manager will work with tier 1 and OEM's on program launches from concept through start of production. Experience in the following four cores areas is required - 1) open issues management, 2) timeline management, 3) PDT management and 4) financial management. Knowledge of injection molding, interior & exterior trim systems integration is a plus. Reports directly to the Director of Program Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
• Responsible to provide program leadership in direct a cross functional team (PDT) to ensure overall coordination and synchronization of program activities from design concept to launch.
• Acts as the primary interface to the customer for all program issues.
• Responsible to identify, monitor, and manage program timing.
• Initiate, maintain, and publish the program open issues report.
• Work with project stakeholders to address critical issues, and establishes countermeasures.
• Determine and approve product specification or functional requirements ensuring they meet customer needs.
• Receives cost estimates and prepares quotes; controls expenditures in line with job cost tracking.
• Initiate the review of lessons learned/best practices of other programs and document new ones from each project.
• Assist Manufacturing facilities in on time launch and customer support needs as required.
• Willingness to travel as required to support customer requirements both domestic and internationally
• Engage in continuous improvement opportunities as required.
• Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001.
Follows all safety, housekeeping (5S) and company policies and procedures.
Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Engineering degree in mechanical engineering, design or other related engineering discipline preferred. Five years of experience in program management work for automotive plastics both interior and exterior. Must have program launch experience from concept through start of production. Understanding of automotive industry, product development and customer practices required. Understanding of plastic molding process and other manufacturing processes is an asset. Must be a self-starter able to work independently with little supervision. Proficient in Excel, Power point and Project. Must have strong organizational skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel domestically or internationally may be required as needed.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and walk. Occasionally bend, squat, reach, twist/turn and lift up to 10 lbs. Specific vision abilities required by this job include ability to adjust focus.

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