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Customer Program Manager Jobs in Aberdeen, MD (NOW HIRING)

Tessco, LLC

Program Manager

Baltimore, MD · Hybrid

$65K - $75K/yr

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a ... You will develop and enhance meaningful relationships with key customers and will own all aspects ...

Zantech

Program Manager

Aberdeen Proving Ground, MD · On-site

... customer performance and high employee satisfaction. We would love to talk with you regarding the ... Zantech is looking for a talented Program Manager to provide overall contractor program management ...

Zantech

Program Manager

Aberdeen Proving Ground, MD

... customer performance and high employee satisfaction. We would love to talk with you regarding the ... Zantech is looking for a talented Program Manager to provide overall contractor program management ...

Zantech

Program Manager

Aberdeen, MD · On-site

... customer performance and high employee satisfaction. We would love to talk with you regarding the ... Zantech is looking for a talented Program Manager to provide overall contractor program management ...

Altus, LLC

Program Manager

Aberdeen Proving Ground, MD · On-site

$120K - $180K/yr

Program Manager Company: Altus Engineering Location: Aberdeen Proving Ground, MD Salary: $120,000 ... Ability to work independently while effectively coordinating with government customers, technical ...

Tessco, LLC

Program Manager

Hunt Valley, MD · Hybrid

$65K - $75K/yr

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a ... You will develop and enhance meaningful relationships with key customers and will own all aspects ...

SAIC

Program Manager

Aberdeen, MD · On-site

The work is to be performed at the customer site at Aberdeen Proving Ground (APG), MD. This role is ... Lead and manage all aspects of program planning, execution, and delivery, ensuring program ...

Seneca Holdings

Program Manager

Aberdeen, MD · On-site

... customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business ... The Program Manager builds out the delivery team across roughly 25 labor categories spanning ...

kgs

Program Manager

Aberdeen, MD · On-site

Develop and implement strategic IT program plans that align with customer requirements and organizational objectives * Manage program budgets, resources, schedules, and performance metrics to ensure ...

kgs

Program Manager

Aberdeen, MD · On-site

Develop and implement strategic IT program plans that align with customer requirements and organizational objectives * Manage program budgets, resources, schedules, and performance metrics to ensure ...

Koniag, Inc.

Program Manager

Aberdeen, MD · On-site

$145K - $200K/yr

Develop and implement strategic IT program plans that align with customer requirements and organizational objectives * Manage program budgets, resources, schedules, and performance metrics to ensure ...

kgs

Program Manager

Aberdeen, MD · On-site

Develop and implement strategic IT program plans that align with customer requirements and organizational objectives * Manage program budgets, resources, schedules, and performance metrics to ensure ...

RSC2, Inc.

Program Manager

Aberdeen, MD · On-site +1

$150K - $225K/yr

Our professional staff is trained to provide world-class services to all types of customers. We ... RSC2 is currently looking for a Contract Program Manager to join our growing team in Aberdeen ...

DCS Corp

Program Manager

Aberdeen, MD · On-site

$142K - $255K/yr

Meets with customer and contractor personnel to formulate and review tasks plans and deliverable items. Ensures conformance with program tasks, schedules and costs. Assists in creating, updating ...

DCS Corporation

Program Manager

Aberdeen, MD · On-site

$142K - $255K/yr

Meets with customer and contractor personnel to formulate and review tasks plans and deliverable items. Ensures conformance with program tasks, schedules and costs. Assists in creating, updating ...

DCS CORPORATION

Program Manager

Aberdeen, MD · On-site

$142K - $255K/yr

Meets with customer and contractor personnel to formulate and review tasks plans and deliverable items. Ensures conformance with program tasks, schedules and costs. Assists in creating, updating ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Aberdeen, MD

Customer Program Manager information

See Aberdeen, MD salary details

$9

$58

$91

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Aberdeen, MD is $58.15, according to ZipRecruiter salary data. Most workers in this role earn between $38.75 and $74.71 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Aberdeen, MD are hiring for Customer Program Manager jobs?

Cities near Aberdeen, MD with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Aberdeen, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $120,961 per year, or $58.2 per hour.

Program Manager

Tessco, LLC

Baltimore, MD • Hybrid

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Key responsibilities

  • Coordinate and manage all aspects of program initiatives, including communication with stakeholders and overseeing initiation, planning, execution, monitoring, and closing of programs.

  • Drive cross-functional teams to maintain and improve program performance, cost savings, and customer satisfaction while ensuring compliance with contractual and legal obligations.

  • Own the coordination and management of customer communications, project updates, and deadlines to ensure program objectives are achieved on time and within budget.

Job description

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. 

Building Our Wireless World, Together®.

Tessco is seeking a Program Manager for our Program Management Team in Hunt Valley, MD. As a Program Manager, you will work collaboratively with internal and external cross functional teams to deliver seamless customer experience. You will develop and enhance meaningful relationships with key customers and will own all aspects of supporting the success of your customer(s). This individual will provide overall Program Management functions to include communicating will all stakeholders and managing the initiation, planning, execution, monitor and control as well as successful close of all Program initiatives. You will be an integral member of the Sales Operations organization accountable for moving large projects through the supply chain process (from inventory to delivery and post-sale).

Responsibilities

  • Effectively forecast and manage people, process, and technology related resources requirements for Program(s) to ensure successful execution against corporate goals with a focus on improving revenue and profit margin by leading and aligning cross-functional teams towards driving revenue optimization and cost containment on programs and services providing to program customer(s).
  • Drive internal and external cross functional teams to maintain and enhance program(s) performance and cost savings over time based on a full understanding of customer and vendor contracts.
  • Facilitate process improvements and accurately articulate Program Customer needs within Tessco's organization to drive strategies and maximize outcomes related to ROI, customer satisfaction and organizational metrics and performance.
  • Coordinates with internal and external stakeholders to launch, maintain and enhance complex program(s).
  • Drive key KPIs cross-functionally to meet both short-term and long-term goals and financial durability.
  • Ensure compliance with contractual and legal obligations, including deliverables, SLAs, and other performance standards.
  • Coordinate and collaborate with customers, vendors, project teams, internal support functions, and other stakeholders to ensure program objective achievement on time and within budget.
  • Identify and execute continuous improvement initiatives to drive cost efficiencies and advancement of capabilities.
  • Own coordination and management of customer conference calls, weekly project updates, and deadlines.
  • Serve as the lead point of contact for the daily management and oversight of large customer account(s).
  • Develop Tessco's role as our customer's business partner while collaborating internally with cross-functional teams to gain alignment and manage expectations.
  • Learn your customer's business and contribute to their success by operationalizing Tessco's value proposition.
  • Lead various initiatives including complex pricing offers, BOM management, and customer reporting.

Required Skills

  • 1-2 years' Project Management / Sales Experience in Telecommunications / Wireless Industry.
  • Bachelor's degree in business or related field or equivalent documented experience.
  • 5% - 15% Travel Requirement
  • Ability to professionally prepare presentations and present to customers.
  • Ability to leverage AI and Advanced Analytics
  • Ability to effectively balance and prioritize multiple projects concurrently.
  • Ability to multi-task and respond to rapid change.
  • Excellent people skills, written and verbal communication.
  • Strong sense of urgency for customer needs balanced with an understanding & advocacy for fiduciary responsibilities to Tessco.
  • Ability to build relationships and influence others across various levels in the organization, work independently, and manage ambiguity.
  • Experience analyzing data and gaining business insight.
  • Proficient knowledge of Microsoft Office (Word, Power Point and Excel)

Preferred Qualifications and Experience

  • NetSuite Experience
  • Artificial Intelligence and Advanced Analytics Experience
  • EPL Experience

Compensation: $65,000 - $75,000

Why Join Our Team?

  • Hybrid work Schedule in Hunt Valley, MD
  • 401K with a company match to help you invest in your future
  • Comprehensive plans for medical, dental, vision, and prescriptions to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.