Tessco

20 jobs near Columbus, OH

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking for someone to join our team who is passionate about helping ...

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking for someone to join our team who is passionate about helping ...

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking for someone to join our team who is passionate about helping ...

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking for someone to join our team who is passionate about helping ...

Tessco is seeking a Demand Planning Manager to join the team. In this role, you will be responsible for the creation of a monthly demand plan (SKU/Key Account/Warehouse). The Demand Planning Manager ...

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Tessco is seeking a Demand Planning Manager to join the team. In this role, you will be responsible for the creation of a monthly demand plan (SKU/Key Account/Warehouse). The Demand Planning Manager ...

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Demand Planning Manager

Baltimore, MD · Hybrid

$90K - $100K/yr

Tessco is seeking a Demand Planning Manager to join the team. In this role, you will be responsible for the creation of a monthly demand plan (SKU/Key Account/Warehouse). The Demand Planning Manager ...

Title: Production Assembly Technician Overview Tessco is searching for a detail-oriented production Bench Technician to join our team in Reno, NV . Communication and teamwork are paramount. We ...

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Lead WMS Administrator

Hunt Valley, MD · On-site

$90K - $125K/yr

Tessco is seeking a Lead WMS Administrator to join the team. In this role, you will Owns the RFSmart WMS platform end-to-end within the NetSuite ERP environment. Responsible for system configuration ...

New

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Tessco is seeking a Warehouse Associate to join our growing team in Lewisville, TX. Responsibilities * Unloading trucks * Outdoor unloading of flatbed trailers (all weather conditions) * Unloading ...

Production Assembly Technician Overview Tessco is searching for a detail-oriented production bench technician to join our team in Reno, NV. Communication and teamwork are paramount. We require an ...

Production Assembly Technician Overview Tessco is searching for a detail-oriented production Bench Technician to join our team in Reno, NV . Communication and teamwork are paramount. We require an ...

Warehouse Supervisor

Kent, WA · On-site

$70K - $80K/yr

An exciting career as a Warehouse Supervisor is available at Tessco! This opportunity is located in Kent, Washington. Want to be part of building our wireless world? Technology like 5G and IoT - aids ...

Lead WMS Administrator

Baltimore, MD · On-site

$90K - $125K/yr

Tessco is seeking a Lead WMS Administrator to join the team. In this role, you will Owns the RFSmart WMS platform end-to-end within the NetSuite ERP environment. Responsible for system configuration ...

New

Customer Service Representative

Tessco, LLC

Reno, NV • Hybrid

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team!

We are looking for someone to join our team who is passionate about helping others. Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders and collaborating across organizational teams to resolve challenges. 

Responsibilities:

  • Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and professionally while building rapport with customers
  • Provide an exceptional customer experience on each call or interaction
  • Process NetSuite pre- and post-sale cases (we will train you)
  • Provide Tessco.com support to customers
  • Convert inquiries into orders while promoting Tessco's value proposition in all customer correspondence
  • Process quotes and orders accurately and timely using our solid processes
  • Collaborate with team members to get customers the solution they need
  • Mentor new team members for smooth and efficient onboarding
  • Possible travel for trainings as needed

Qualifications:

  • Professional and pleasant phone demeanor
  • Great at building rapport and making connections quickly
  • Excellent verbal and written communication skills
  • A natural problem solver with a customer first mindset
  • Strong attention to detail and good follow up skills
  • Ability to multi-task and respond to rapid change
  • Demonstrate empathetic active listening skills
  • Bachelor's degree or equivalent experience preferred
  • Bonus points if you have worked in a call center or customer support role

Why Join Our Team?

  • Hybrid work schedule
  • 401K with a company match to help you invest in your future
  • Comprehensive medical, dental, vision, and prescription plans to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

Pay Range: $20.00/hour - $23.00/hour