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Customer Program Manager Jobs in Aberdeen, MD (NOW HIRING)

DCS Corporation

Program Manager

Aberdeen, MD

$142K - $255K/yr

Meets with customer and contractor personnel to formulate and review tasks plans and deliverable items. Ensures conformance with program tasks, schedules and costs. Assists in creating, updating ...

CSP

Program Manager

Baltimore, MD · On-site

$125 - $150/hr

Develop and maintain program launch timelines, ensuring key milestones and customer timing ... Demonstrated project leadership and cross-functional team management experience. Strong knowledge ...

Sbdinc

Program Manager

Towson, MD · Hybrid

Program Manager - Hybrid This is hybrid position and requires onsite work 3 days a week at our ... Your ideas and solutions have the potential to reach millions of customers as we work together to ...

Stanley Black & Decker

Program Manager

Towson, MD · On-site

Program Manager - Hybrid This is hybrid position and requires onsite work 3 days a week at our ... Your ideas and solutions have the potential to reach millions of customers as we work together to ...

STENA

Manufacturing Program Manager

Baltimore, MD

As the Manufacturing Program Manager, you will collaborate closely with Program Managers and ... Strong focus on customer relationships and process optimization. Ability to meet deadlines and ...

T12 TECHNOLOGIES LLC

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

T12 TECHNOLOGIES LLC

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

T12 TECHNOLOGIES LLC

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

Intrepidgs

Sr Program Manager

Aberdeen Proving Ground, MD · On-site

$124K - $124K/yr

Serve as point of contact for coordination and formal discussions with the customers and the ... Recent Program Management Institute - Project Management Professional (PMP) certification ...

Intrepid

Sr Program Manager

Aberdeen, MD · On-site

$124K - $125K/yr

Serve as point of contact for coordination and formal discussions with the customers and the ... Recent Program Management Institute - Project Management Professional (PMP) certification ...

Cessna Aircraft Company

Sr Program Manager

Cockeysville, MD · On-site

$200 - $250/hr

- Sr Program Manager (343263) Sr Program Manager Job Number: 343263 Who We Are Textron Systems is ... We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ...

Textron

Sr Program Manager

Hunt Valley, MD · On-site

$110K - $110K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... We are seeking a highly skilled and motivated Sr. Program Manager to join our team in supporting ...

Textron

Sr Program Manager

Hunt Valley, MD · On-site

$110K - $110K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... We are seeking a highly skilled and motivated Sr. Program Manager to join our team in supporting ...

Sbdinc

Senior Program Manager

Towson, MD · On-site

$111K - $111K/yr

Senior Program Manager - Hybrid Will be required to work onsite at the Towson, MD campus three days ... Maintains effective reporting relationships with stakeholders, team members, managers, customers ...

Stanley Black & Decker

Senior Program Manager

Towson, MD · On-site

$111K - $111K/yr

Senior Program Manager - Hybrid Will be required to work onsite at the Towson, MD campus three days ... Maintains effective reporting relationships with stakeholders, team members, managers, customers ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Aberdeen, MD

Customer Program Manager information

See Aberdeen, MD salary details

$9

$58

$91

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Aberdeen, MD is $58.15, according to ZipRecruiter salary data. Most workers in this role earn between $38.75 and $74.71 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Aberdeen, MD are hiring for Customer Program Manager jobs?

Cities near Aberdeen, MD with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Aberdeen, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $120,961 per year, or $58.2 per hour.

Program Manager

DCS Corporation

Aberdeen, MD

$142K - $255K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

DCS is looking for a Program Manager to interface with an Army customer and manage a workforce of professionals providing SETA support, as well as provide direct support in test and evaluation.

Essential Job Functions:

Manages all contractor personnel assigned to the contract to ensure that all are performing appropriately.  

Meets with customer and contractor personnel to formulate and review tasks plans and deliverable items.  

Ensures conformance with program tasks, schedules and costs. 

Assists in creating, updating, coordinating, and staffing T&E documents that are managed under PEO IEWS; 

Reviews and analyzes current draft and/or approved versions of PEO IEWS Test and Evaluation Master Plans (TEMP), Test Plans, Test Reports, and other program documentation for consistency, conformity to C5ISR requirements, adherence to higher headquarters directives, program impacts due to changes, etc.

Provide appropriate comments to the PEO IEWS; reviews program documents for consistency of schedules, test strategy, and force level interoperability requirements; coordinates with affected subordinate PMs to execute modification to TEMPs; 

Participates in test and evaluation IPT on behalf of PEO IEWS; assists the combat developer in requirements research by ensuring requirements can be achieved with either current or anticipated technology; evaluating and balancing user desires against anticipated budget expectations; and assisting and educating users to encourage the development of testable requirements; provides support in preparing briefing packages for presentation to high level leadership. 

Required Skills:

Due to the sensitivity of customer related requirements, U.S. Citizenship and a TS clearance is required.

Bachelor's and a minimum of ten (10) years of progressive experience in management and supervision of substantive military hardware/software development, or related systems analysis. 

Desired Skills:

DAU certification in Test and Evaluation and/or program management.  

PMP certification.

Pay Range and Benefits: There are a variety of factors that can influence salary at DCS Corp, including but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

The proposed salary range for this position is:

Salary Range: $142,188 - $255,543

At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives. We offer competitive compensation, benefits, and opportunities for learning and development.

Our broad and competitive mix of benefits is designed to support and protect employees and their families. Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs.

Learn more about our benefits here: DCS Corp Benefits.

Employment Type: Full Time
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About DCS

Sourced by ZipRecruiter

DCS Corp is a renowned name in the technology industry, headquartered in Alexandria, VA, US. Found in the late 1970s, DCS Corp provides a broad spectrum of advanced technology, engineering, and analytic solutions for national security clients. The firm specializes in delivering sophisticated systems and technology for land, air, and maritime platforms. They are known for being deeply committed to their mission of enhancing national security.

Industry

Guided missile and space vehicle manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Alexandria, VA, US

Year founded

1977

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