1

Customer Program Manager Jobs in Aberdeen, MD (NOW HIRING)

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

As the Manufacturing Program Manager, you will collaborate closely with Program Managers and ... Strong focus on customer relationships and process optimization. Ability to meet deadlines and ...

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

Program Manager III

Baltimore, MD · On-site

$111K - $161K/yr

The Program Manager will serve as the primary point of contact for the government, ensuring that ... Provide exceptional customer service, addressing client needs and concerns promptly and ...

Sr Program Manager

Aberdeen, MD · On-site

$124K - $125K/yr

Serve as point of contact for coordination and formal discussions with the customers and the ... Recent Program Management Institute - Project Management Professional (PMP) certification ...

Sr Program Manager

Aberdeen Proving Ground, MD · On-site

$124K - $124K/yr

Serve as point of contact for coordination and formal discussions with the customers and the ... Recent Program Management Institute - Project Management Professional (PMP) certification ...

Sr Program Manager

Hunt Valley, MD · On-site

$110K - $110K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... We are seeking a highly skilled and motivated Sr. Program Manager to join our team in supporting ...

Sr Program Manager

Hunt Valley, MD

$110K - $110K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... We are seeking a highly skilled and motivated Sr. Program Manager to join our team in supporting ...

Sr Program Manager

Aberdeen Proving Ground, MD · On-site

$124K - $124K/yr

... the customers and the Government, including frequent customer interaction with the intent to ... Program Management Institute - Project Management Professional (PMP) certification • 2 years ...

Senior Program Manager

Towson, MD · On-site

$111K - $111K/yr

Senior Program Manager - Hybrid Will be required to work onsite at the Towson, MD campus three days ... Maintains effective reporting relationships with stakeholders, team members, managers, customers ...

Senior Program Manager

Towson, MD · On-site

$111K - $111K/yr

Senior Program Manager - Hybrid Will be required to work onsite at the Towson, MD campus three days ... Maintains effective reporting relationships with stakeholders, team members, managers, customers ...

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. The Program Manager ...

Showing results 41-60

Customer Program Manager information

See Aberdeen, MD salary details

$9

$58

$91

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Aberdeen, MD is $58.15, according to ZipRecruiter salary data. Most workers in this role earn between $38.75 and $74.71 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Aberdeen, MD are hiring for Customer Program Manager jobs?

Cities near Aberdeen, MD with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Aberdeen, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $120,961 per year, or $58.2 per hour.

Program Manager

Bering-Alaka`ina Holdings, LLC

Aberdeen Proving Ground, MD • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Bering-Alaka`ina Holdings, LLC has a potential need for a Program Manager to provide Contract Management of Information Technology (IT), IT logistics, and cybersecurity support services for our government customer in Aberdeen, MD.

Will require some travel to geographically dispersed base support locations.

DESCRIPTION OF RESPONSIBILITIES:

  • Provide onsite Program Management at APG, MD during normal duty hours and perform oversight and management for contract and staff
  • Be the central point of contact with the Government for performance of all work under this Contract Agreement
  • Act in full authority to bind the contractor for prompt action on matters pertaining to execution of the Contract Agreement to the Contracting Officer (KO) and COR
  • Works with the COR and KO to ensure mission requirements are met
  • Works with leadership on matters concerning the contract including negotiating and approving modifications, all actions necessary to ensure contract compliance and proper performance on assigned work, hiring, firing, and assigning personnel, and taking all actions necessary to ensure contract compliance and proper performance
  • Responsible for compliance with all regulations and orders of the Commanding Officer, respecting identification of employees, movements on installation, parking, truck entry, and all other military regulations, which may affect the work
  • Ensures adherence to quality standards and reviews project deliverables
  • On-site management must be available 24 hours to respond to any Government concern or situation
  • Coordinate work schedules, travel requirements, reporting, accountability, conduct, and performance of assigned program personnel
  • Provide a monthly technical status that details the technical accomplishments for the reporting period, any known issues that could affect future performance of contract requirements and risk mitigation
  • Provide a monthly status of contract (cost, schedule, performance); action item status; status of Government-furnished property (GFP); listing of CDRL status; meetings attended; summary of minutes from meetings and trip report summary
  • Provide electronic submission of all monthly invoices for the prime and all subcontractors in WAWF
  • Provide an electronic weekly labor report to the COR separated by each location for the preceding week for the prime and all subcontractors
  • Oversee the preparation, execution and monitoring of projects within the budget policies and procedures of contract. Ensure that all projects are delivered on time, within scope and within budget
  • Other duties as assigned by Supervisor

REQUIRED DEGREE/EDUCATION/CERTIFICATION:

  • Relevant education/experience must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.).
  • Must possess a minimum of a Highschool Diploma/GED & eighteen plus (18+) years' relevant experience; OR
  • a minimum of an associate's degree - Directly Related & thirteen plus (13+) years' relevant experience; OR
  • a minimum of a bachelor's degree - Directly Related & eleven plus (11+) years' relevant experience; OR
  • a minimum of a master's degree - Directly Related & nine plus (9+) years' relevant experience
  • Must possess at least one (1) certification in the project management field

REQUIRED SKILLS AND EXPERIENCE:

  • Must have a minimum of ten (10) years' of experience leading fifty (50) or more employees.
  • Direct Experience in DOD Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II)

DESIRED SKILLS AND EXPERIENCE:

  • Experience with project tracking, providing detailed work plans, schedules, project estimates, resource plans, and status reports
  • Knowledge of FAR regulations and requirements
  • Knowledge of Department of Defense (DoD) network security requirements
  • Knowledge of network design, operation, and maintenance
  • Knowledge of DoD Cybersecurity requirements
  • Knowledge of and experience with help desk support and operation
  • Knowledge of networking and network-based software applications
  • Demonstrated ability for oral and written communication with the highest levels of management
  • Expert knowledge of IT Systems and understanding of Networking and Computer Information Systems

REQUIRED CITIZENSHIP AND CLEARANCE:

  • Must be U.S. Citizen. (Foreign nationals/immigrant aliens are not authorized to work on this contract.)
  • Must hold minimum of Secret Clearance with the ability to obtain/maintain Top Secret clearance is required

Bering-Alaka`ina Holdings, LLC is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees

"EOE, including Disability/Vets" OR "Equal Opportunity Employer, including Disability/Veterans"

Bering-Alaka`ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke`aki Technologies, LLC; Laulima Government Solutions, LLC; Kupono Government Services, LLC; Kapili Services, LLC;  Po`okela Solutions, LLC;  Kikaha Solutions, LLC; and Pololei Solutions, LLC.

For additional information, please visit www.beringalakaina.com

#LI-JS1

#ClearanceJobs

Employment Type: Regular Full Time