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Customer Operations Manager Jobs in Reston, VA (NOW HIRING)

Receives and reviews customer complaints regarding collections programs. * Formulates both short ... OPERATIONS MANAGER REQUIREMENTS: * Previous operations experience in the Trash Industry required ...

New

Manage operational performance across infrastructure, systems administration, networks ... Establish operational objectives, priorities, and performance metrics aligned with customer and ...

Manage operational performance across infrastructure, systems administration, networks ... Establish operational objectives, priorities, and performance metrics aligned with customer and ...

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Serve as the senior operational point of contact for service performance, customer engagement ...

Manage operational performance across infrastructure, systems administration, networks ... Establish operational objectives, priorities, and performance metrics aligned with customer and ...

Operations Manager

Chantilly, VA · Remote

$120K - $155K/yr

Builds and maintains trusted relationships with government customers and key stakeholders * Acts as a strategic operational advisor and trusted partner to the President * Conducts performance ...

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer service oversight : Guarantee smooth passenger experience * Promotes all company policies.

The Operations Manager in responsible for directing and coordinating all ground operations at the ... Customer service oversight : Guarantee smooth passenger experience * Promotes all company policies.

Operations Manager

Alexandria, VA · On-site

$21.69 - $39.51/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Title: Operations Manager Program Summary: KBR's Product and Technology Solutions Division ... Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers ...

Operations Manager

Chantilly, VA · On-site +1

$120K - $155K/yr

Builds and maintains trusted relationships with government customers and key stakeholders * Acts as a strategic operational advisor and trusted partner to the President * Conducts performance ...

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

Showing results 41-60

Customer Operations Manager information

See Reston, VA salary details

$46.3K

$128.7K

$141K

How much do customer operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer operations manager in Reston, VA is $128,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,400.00 and $139,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Reston, VA?

The most popular types of Customer Operations jobs in Reston, VA are:

What job categories do people searching Customer Operations Manager jobs in Reston, VA look for?

The top searched job categories for Customer Operations Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Operations Manager jobs?

Cities near Reston, VA with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in Reston, VA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $128,905 per year, or $62 per hour.

Operations Manager

Waste Connections Inc

Alexandria, VA • On-site

Full-time

Posted yesterday

New


Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

29th of 91 rated recycling and waste


Job description

Job Description

We are currently seeking an experienced and energeticOperations Managerwith strong safety and leadership qualities to lead our team.

OPERATIONS MANAGER RESPONSIBILITIES:

  • Helps develop and execute safety goals.

  • Monitors progress of daily operations for drivers and make staffing and routing changes as necessary.

  • Conducts field inspections and audits of all site personnel to ensure proper work procedures

  • Receives and reviews customer complaints regarding collections programs.

  • Formulates both short-term and long-term goals and action plans with the District Manager

  • Participates in regular P&L reviews to ensure budgets labor and material costs are met

  • Oversees a variety of complex compliance programs, including environmental, DOT, OSHA, and local permitting.

  • Performs other job-related duties as assigned.

OPERATIONS MANAGER REQUIREMENTS:

  • Previous operations experience in the Trash Industry required

  • 2 or more years of managing in a people driven environment

  • Knowledge of OSHA, DOT and EPA guidelines

  • Computer proficiency, including Microsoft Excel/Word and the ability to learn and use company specialized applications

  • Must be detail oriented, highly accountable and able to prioritize tasks

  • Class B CDL or the ability to obtain one within 90 days

  • Bachelor's Degree preferred

Why you need to join us!

CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.

INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.Honoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.


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