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Customer Operations Manager Jobs in Virginia (NOW HIRING)

CVS Health

Operations Manager

Norfolk, VA · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Fairfax, VA · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Ashburn, VA · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Herndon, VA · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

The Commonwealth

Operations Manager

Richmond, VA

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Must be highly visible and interface with customers on a regular basis to obtain feedback on ...

Colonial Parking Inc

OPERATIONS MANAGER

Reston, VA · On-site

Position Summary The Operations Manager is responsible for the daily management of several parking ... This position delivers company, client and customer expectations by ensuring the facility is ...

The Commonwealth

Operations Manager

Richmond, VA

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Must be highly visible and interface with customers on a regular basis to obtain feedback on ...

The Commonwealth

Operations Manager

Richmond, VA · On-site

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Must be highly visible and interface with customers on a regular basis to obtain feedback on ...

The Commonwealth

Operations Manager

Richmond, VA · On-site

The purpose of the Operations Manager is to be a proactive representative of the hotel, who is ... Must be highly visible and interface with customers on a regular basis to obtain feedback on ...

Amazon

Operations Manager

Richmond, VA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Springfield, VA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Springfield, VA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

kgs

Operations Manger

Harrisonburg, VA

Tuknik Government Services, a Koniag Government Services company , is seeking an Operation Manager to support TGS and our government customer in Harrisonburg, VA. This position is for possible future ...

kgs

Operations Manger

Harrisonburg, VA

Tuknik Government Services, a Koniag Government Services company , is seeking an Operation Manager to support TGS and our government customer in Harrisonburg, VA. This position is for possible future ...

Koniag, Inc.

Operations Manger

Harrisonburg, VA · On-site

Tuknik Government Services, a Koniag Government Services company , is seeking an Operation Manager to support TGS and our government customer in Harrisonburg, VA. This position is for possible future ...

Amazon

Operations Manager

Richmond, VA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Virginia

Customer Operations Manager information

See Virginia salary details

$44.1K

$122.6K

$134.3K

How much do customer operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer operations manager in Virginia is $122,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,800.00 and $132,800.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Virginia? For Customer Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Virginia look for? The top searched job categories for Customer Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Customer Operations Manager jobs? Cities in Virginia with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Operations Manager

Operations Manager

LIFECARE MEDICAL TRANSPORTS LLC

Virginia Beach, VA

Other

Posted 4 hours ago

Job description

Definition: The Operations Manager is a member of the leadership team. The Operations Manager is responsible for running both ALS/BLS calls. The Operations Manager will be responsible for all duties assigned to them by the Director of Operations.
Management Duties:

  • Assist with recruitment, screening, hiring, and orientating all field staff.
  • Responsible for evaluating, coaching, and discipline up to a 2nd written warning for all field staff.
  • Responsible for reviewing the daily schedule and working with scheduling to address gaps and needs during the workday. Address any staffing needs during the weekend and to plan ahead for any gaps that may happen during the week.
  • Responsible for review payroll discrepancy and to bring any issues to the director.
  • Directs and leads operations supervisor in inventorying, ordering, receiving, stocking, and issuing medical, office supplies.
  • Ensures that field staff maintain appropriate certification and licensure for their position.
  • Enforces all company policy, procedures and SOG’s.
  • Handles hospital and customer complaints, follows up in a timely fashion.
  • Develops a strong relationship with all our partners.

Operations Duties:

  • Makes sure that ALS/CCT/BLS ambulance is ready to always go status.
  • Can be assigned to a production truck when needed due to staffing.
  • Responds to calls from dispatch in the set parameters.
  • Acts in the capacity of an FTO.


    Working environment:
    The job of the Operations Manager is a “production” team member. This incumbent will be assigned to an ambulance on a regular basis. However, this position will also have administrative responsibility that will be assigned by the Director of Operations.
    Disclaimer:
    The information contained in this job description should not be construed as all encompassing. While every effort is placed in this description to make it a realistic representation of the day-to-day work that is to be performed. Management reserves the right to change or modify it as needed to meet the daily mission.

    Minimum Requirements:

    • Nationally Registered or Commonwealth of Virginia Paramedic or EMT.
    • NIMS 100,200,700,800
    • BLS Health Care Provider
    • ACLS (If Paramedic)
    • PALS (If Paramedic)
    • Current Valid State Issued Driver’s License


    Preferred Qualifications:

    • Associate's degrees in EMS, Paramedicine or Management.
    • 3-5 years of experience as an operations supervisor or equivalent role.
    • NIMS 300,400.
    • Paramedic

    #IND1

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