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Customer Operations Manager Jobs in Texas (NOW HIRING)

RXO

Customer Operations Representative

Plano, TX · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

Geodis

Customer Operations Representative

Plano, TX · On-site

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

RXO

Customer Operations Representative

Plano, TX · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

Oncor Corp

Customer Operations Representative

Dallas, TX · On-site

$2.3K/wk

Customer Operations Representative Oncor Electric Delivery Company LLC, headquartered in Dallas, is ... Three to five years of experience in direct customer management activities and direct customer ...

Way

Manager, Customer Operations and Support

Austin, TX

$132K/yr

The Role Way is looking for an experienced Manager, Customer Operations and Support who thrives in the complexity of scaling a startup. This role requires someone who is organized, analytical, and on ...

Way

Manager, Customer Operations and Support

Austin, TX · On-site

$132K/yr

The Role Way is looking for an experienced Manager, Customer Operations and Support who thrives in the complexity of scaling a startup. This role requires someone who is organized, analytical, and on ...

GEODIS

Customer Operations Representative

Plano, TX · On-site

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

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Customer Operations Manager information

See Texas salary details

$41.5K

$115.2K

$126.2K

How much do customer operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer operations manager in Texas is $115,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,800.00 and $124,800.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Texas? The most popular types of Customer Operations jobs in Texas are:
What are popular job titles related to Customer Operations Manager jobs in Texas? For Customer Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Texas look for? The top searched job categories for Customer Operations Manager jobs in Texas are:
What cities in Texas are hiring for Customer Operations Manager jobs? Cities in Texas with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $115,225 per year, or $55.4 per hour.

Customer Operations Specialist

American Patrols, Inc.

Midland, TX

Full-time

Medical, PTO

Re-posted 18 days ago

Job description

About American Patrols
American Patrols was founded in 1987 and operates from Skywest Airport, South of Midland, Texas. For over three decades American Patrols has performed aerial patrol services for Oil and Gas companies of all sizes.  Most of our customer relationships are measured in decades, because we have successfully maintained a customer service-oriented culture. The company operates over 50 aircraft in serving our customers.
General Responsibilities
The Customer Operations Specialist (COS) ensures that we are consistently meeting our customers’ needs. The COS will play a critical part in serving our customers, and is responsible for communicating with our operations team and our customers to ensure service delivery and the highest level of satisfaction.
Specific duties of note include:

  • Assisting in the operation of the American Patrols Operations Desk, serving as critical command and control and serving as the primary liaison between pilots and our valued customers.
  • Inputting, tracking, and analyzing data pertaining to reports received from pilots and the subsequent customer interaction.
  • Directly communicating with customers, leaving a lasting positive impression for the company.
  • Generation of customer reports indicating services provided and results of inspections.
  • Solidifying hard data from a number of vague clues.

Additional responsibilities may involve the following:
  • Assisting with generation of the daily flying schedule and associated mission products using American Patrols proprietary software, Garmin products, and Google Earth.
  • Assisting in coordination with maintenance to understand aircraft availability and its impact on flight operations.
  • Communicating expectations of performance to pilots prior to mission execution.
  • Assisting with general projects relating to the overall business as a critical member of a very small management team.
  • Coordinating with the President to onboard new customers and integrate requested work with existing operations.

Requirements

  • Customer service orientation with an interest in operations.
  • Excellent communication skills, especially verbal.
  • Self-motivated, comfortable working with ambiguity and complexity.
  • Computer skills including Microsoft Office suite as well as Google Earth.
  • Weekend and Holiday availability required. 5-day work week.

Benefits include healthcare, five days of sick pay, 20 paid vacation days per year. Dress for work is casual (i.e. jeans). Operations take place during daytime only, 365 days per year.

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