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Customer Operations Manager Jobs in Kentucky (NOW HIRING)

Hertz

Customer Operations Manager

Louisville, KY · On-site

$50K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

The Hertz Corporation

Customer Operations Manager

Hebron, KY · On-site

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Hertz

Customer Operations Manager

Hebron, KY · On-site

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Hertz

Customer Operations Manager

Louisville, KY · On-site

$50K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

California Dairies, Inc.

$90 - $130/hr

Job Summary The Customer Operations Manager Retail will oversee customer service operations and manage order fulfillment for major retail accounts, including Walmart, Costco, and other national ...

Simpro Group

$120 - $150/hr

Job Context The Manager, Customer Operations is an operational leadership role responsible for driving operational excellence, execution discipline, and performance visibility across post-sale ...

ORBCOMM Inc.

$60 - $80/hr

Manage customer account information and maintain accurate records across business systems ... Monitor operational workflows and identify opportunities to improve efficiency and customer ...

New

Giesecke & Devrient GB Ltd.

$60 - $63/hr

Customer Operations Representative Location: Dulles, VA, US G+D makes the lives of billions of ... Manage the processing of customer orders to include order confirmation and compliance verification ...

New

FIELDREVEAL LLC

$55 - $75/hr

Customer Operations Specialist FieldReveal is seeking an experienced professional to join our ... This role is a direct path towards management for the right candidate. Key Responsibilities: Handle ...

Viant Medical Inc.

$70 - $82/hr

The Senior Customer Operations Specialist independently manages assigned customers, including strategic and high‑complexity accounts, and plays a key role in driving continuous improvement in ...

MultiTech Systems, Inc.

$110 - $150/hr

As part of MultiTech's new Revenue Operations function, the Customer Onboarding Operations Manager will play a key role in the company's transition into a solution-sales organization. This role owns ...

Entegrata

$110 - $170/hr

The Role The Customer Experience Operations Manager builds the operational backbone of our CX function. You own the tools, playbooks, metrics, and processes that enable CXMs, Implementation, and ...

New

Page Mechanical Group, Inc.

$60 - $90/hr

ABOUT THE POSITION The Customer Operations Manager provides guidance and assistance to the Parts Department Team to promote customer satisfaction, achieve departmental objectives and increase ...

New

Geometry

$90 - $140/hr

This role serves as the operational expert on customer requirements, order management systems, EDI workflows, retailer compliance, and fulfillment coordination. Working cross-functionally with Sales ...

Customer Operations

Reports Specialist

Louisville, KY · On-site

Build and implement reporting and application solutions to improve operational efficiency and ... Support efforts to simplify and enhance the customer experience across Spectrum What You'll Bring ...

Electricalresource Management

$100 - $125/hr

Lead Senior Project Manager - Customer Operations & Quotations# Lead Senior Project Manager - Customer Operations & QuotationsWheaton, IL 60187## OverviewSalary Range$100,000.00 - $125,000.00 Salary ...

United Airlines

$80 - $98/hr

Ensure consistency on operational, service and product delivery. Develop and support standard work ... case management system. * Review key metrics, conduct trend analyses, and lead performance ...

New

Kw Property Management And Consulting

$75 - $110/hr

The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Kentucky

Customer Operations Manager information

See Kentucky salary details

$38.6K

$107.4K

$117.7K

How much do customer operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer operations manager in Kentucky is $107,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Kentucky?

The most popular types of Customer Operations jobs in Kentucky are:

What are popular job titles related to Customer Operations Manager jobs in Kentucky?

For Customer Operations Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Kentucky look for?

The top searched job categories for Customer Operations Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Operations Manager jobs?

Cities in Kentucky with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $107,417 per year, or $51.6 per hour.

Customer Operations Manager

Hertz

Louisville, KY • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

142nd of 178 rated vehicle equipment hire

Job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. 

The salary range for this position is $50,000/yr

What You’ll Do:

  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes 
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We’re Looking For:

  • 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor’s Degree preferred 
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders 
  • Flexible and adaptable; ability to work effectively in ambiguous situations 
  • Excellent verbal and written communication skills  
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz Rental   
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

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