We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Louisville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Louisville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
The Operations Manager will partner with site leadership, customer representatives, and support teams to achieve service, quality, inventory accuracy, and productivity goals while supporting ...
Quick apply
The Operations Manager will partner with site leadership, customer representatives, and support teams to achieve service, quality, inventory accuracy, and productivity goals while supporting ...
Operations Manager
Stanford, KY · On-site
Host and lead tours of the soap-making process for customers and groups. * Other duties as assigned. Requirements * 3-5+ years of experience in operations management, ideally within retail ...
Operations Manager
Stanford, KY · On-site
Host and lead tours of the soap-making process for customers and groups. * Other duties as assigned. Requirements * 3-5+ years of experience in operations management, ideally within retail ...
Operations Manager
Louisville, KY · On-site
The Operations Manager will partner with site leadership, customer representatives, and support teams to achieve service, quality, inventory accuracy, and productivity goals while supporting ...
Operations Manager
Louisville, KY · On-site
The Operations Manager will partner with site leadership, customer representatives, and support teams to achieve service, quality, inventory accuracy, and productivity goals while supporting ...
OPERATIONS MANAGER
Elizabethtown, KY · On-site
$120K/yr
Through a commitment to safety, quality, continuous improvement, and customer satisfaction, Alabama ... The Onsite Operations Manager will lead and direct all manufacturing operations within the wire ...
Quick apply
OPERATIONS MANAGER
Elizabethtown, KY · On-site
$120K/yr
Through a commitment to safety, quality, continuous improvement, and customer satisfaction, Alabama ... The Onsite Operations Manager will lead and direct all manufacturing operations within the wire ...
Operations Manager
Stanford, KY · On-site
Host and lead tours of the soap-making process for customers and groups. * Other duties as assigned. Requirements * 3-5+ years of experience in operations management, ideally within retail ...
Quick apply
Operations Manager
Stanford, KY · On-site
Host and lead tours of the soap-making process for customers and groups. * Other duties as assigned. Requirements * 3-5+ years of experience in operations management, ideally within retail ...
The Operations Manager will also actively support Regal Rexnord Business System (RBS) initiatives ... Display commitment to customers and internal stakeholders by proactively communicating, taking ...
The Operations Manager will also actively support Regal Rexnord Business System (RBS) initiatives ... Display commitment to customers and internal stakeholders by proactively communicating, taking ...
Operations Manager
Scottsville, KY · On-site
$60K - $65K/yr
Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams) Key Responsibilities: * PCC Oversight & Performance * Monitor daily operations ...
Operations Manager
Scottsville, KY · On-site
$60K - $65K/yr
Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams) Key Responsibilities: * PCC Oversight & Performance * Monitor daily operations ...
Operations Manager
Scottsville, KY · On-site
Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams) Key Responsibilities: * PCC Oversight & Performance * Monitor daily operations ...
Operations Manager
Scottsville, KY · On-site
Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams) Key Responsibilities: * PCC Oversight & Performance * Monitor daily operations ...
Operations Managers are responsible for all aspects of the Production and Maintenance departments ... Maintains contact with the sales department so that customer requirements are effectively met and ...
Operations Managers are responsible for all aspects of the Production and Maintenance departments ... Maintains contact with the sales department so that customer requirements are effectively met and ...
Operations Manager
Bowling Green, KY · On-site
Overview Operations Managers are responsible for all aspects of the Production and Maintenance ... Maintains contact with the sales department so that customer requirements are effectively met and ...
Operations Manager
Bowling Green, KY · On-site
Overview Operations Managers are responsible for all aspects of the Production and Maintenance ... Maintains contact with the sales department so that customer requirements are effectively met and ...
Clinic Operations Manager
Lexington, KY · On-site
$17 - $20/hr
Customer Service & Testing Specialist Fastest Labs of Lexington Pay: From $17.00-20.00 per hour ... Attention to detail and ability to manage multiple tasks * Familiarity with Microsoft Excel, Word ...
Quick apply
Clinic Operations Manager
Lexington, KY · On-site
$17 - $20/hr
Customer Service & Testing Specialist Fastest Labs of Lexington Pay: From $17.00-20.00 per hour ... Attention to detail and ability to manage multiple tasks * Familiarity with Microsoft Excel, Word ...
Operations Manager
Louisville, KY · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
Operations Manager
Louisville, KY · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...
Operations Manager
Owensboro, KY · On-site
Operations Manager The Operations Manager is a key member of the donor center leadership team ... Builds rapport with donors to ensure overall customer satisfaction with the center to support ...
Operations Manager
Owensboro, KY · On-site
Operations Manager The Operations Manager is a key member of the donor center leadership team ... Builds rapport with donors to ensure overall customer satisfaction with the center to support ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Shepherdsville, KY · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Hebron, KY · On-site
... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...
Operations Manager
Hebron, KY · On-site
... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...
Customer Operations Manager information
See Kentucky salary details
$38.6K - $45.8K
3% of jobs
$45.8K - $53K
0% of jobs
$53K - $60.2K
3% of jobs
$60.2K - $67.4K
2% of jobs
$67.4K - $74.6K
2% of jobs
$74.6K - $81.8K
3% of jobs
$81.8K - $88.9K
1% of jobs
$88.9K - $96.1K
1% of jobs
$96.1K - $103.3K
0% of jobs
$103.3K - $110.5K
1% of jobs
$111.2K is the 25th percentile. Wages below this are outliers.
$110.5K - $117.7K
83% of jobs
$38.6K
$107.4K
$117.7K
How much do customer operations manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for customer operations manager in Kentucky is $107,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $116,400.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Kentucky? The most popular types of Customer Operations jobs in Kentucky are:
What are popular job titles related to Customer Operations Manager jobs in Kentucky? For Customer Operations Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Kentucky look for? The top searched job categories for Customer Operations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Customer Operations Manager jobs? Cities in Kentucky with the most Customer Operations Manager job openings:
Amazon rating
7.4
Based on 7,069 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent.
You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door
Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US