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Customer Operations Manager Jobs in Kentucky (NOW HIRING)

CVS Health

Operations Manager

Louisville, KY · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Starfish

Operations Manager

Louisville, KY · On-site

The Operations Manager serves as the primary point of contact for sponsor and customer agencies ... Integrate sponsor and customer requirements into comprehensive management plans, event execution ...

Packsize

Operations Manager

Louisville, KY

$104K - $128K/yr

Operations Manager Department: Operations Location: Louisville, KY (On-site) About Packsize ... We're propelling our customers and the industry forward, always looking to innovate and improve.

Radial

Operations Manager

Louisville, KY · On-site

$78K - $132K/yr

Operations Manager At Radial, our employees are the forefront of ecommerce, bringing beloved brands ... Awareness of internal customer requirements. * Analyze data to identify defects and root cause ...

Amazon

Operations Manager

Louisville, KY · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Louisville, KY

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Fastest Labs

Clinic Operations Manager

Lexington, KY · On-site

$17 - $20/hr

Customer Service & Testing Specialist Fastest Labs of Lexington Pay: From $17.00-20.00 per hour ... Attention to detail and ability to manage multiple tasks * Familiarity with Microsoft Excel, Word ...

Fastest Labs

Clinic Operations Manager

Lexington, KY · On-site

$17 - $20/hr

Customer Service & Testing Specialist Fastest Labs of Lexington Pay: From $17.00-20.00 per hour ... Attention to detail and ability to manage multiple tasks * Familiarity with Microsoft Excel, Word ...

BrightView

Operations Manager

Louisville, KY · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Amazon

Operations Manager

Louisville, KY · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Copart, Inc.

Operations Manager

Lexington, KY · On-site

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer ...

GRIFOLS, S.A.

Operations Manager

Louisville, KY · On-site

Operations Manager The Operations Manager is a key member of the donor center leadership team ... Builds rapport with donors to ensure overall customer satisfaction with the center to support ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Kentucky

Customer Operations Manager information

See Kentucky salary details

$38.6K

$107.4K

$117.7K

How much do customer operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer operations manager in Kentucky is $107,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,400.00 and $116,400.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Kentucky? The most popular types of Customer Operations jobs in Kentucky are:
What are popular job titles related to Customer Operations Manager jobs in Kentucky? For Customer Operations Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Kentucky look for? The top searched job categories for Customer Operations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Customer Operations Manager jobs? Cities in Kentucky with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Kentucky as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $107,417 per year, or $51.6 per hour.
Operations Manager

Operations Manager

CVS Health

Louisville, KY • On-site

$19 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,285 frontline employees who took The Breakroom Quiz

81st of 104 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

    • Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

    Essential Functions:

    1. Management

    Lead others and work effectively with store crews

    Supervise, assign and direct activities of the store's crew

    Effectively communicate information to store crew and supervisors in an open and timely manner

    Support Store Manager with actions plans for operational and service improvement

    2. Customer Service

    Assist customers with their questions, problems and complaints

    Promote CVS customer service culture (greet, offer help, and thank)


    Required Qualifications
    • Deductive reasoning ability, advanced analytical skills and computer skills.
    • Advanced communication skills, leadership, supervision, and influencing skill
    • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    Preferred Qualifications
    • Experience as a retail manager or supervisor

    Education

    High School diploma or equivalent preferred but not required.

    Anticipated Weekly Hours

    40

    Time Type

    Full time

    Pay Range

    The typical pay range for this role is:

    $19.00 - $29.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people

    We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

    This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


    Additional details about available benefits are provided during the application process and on Benefits Moments.

    We anticipate the application window for this opening will close on: 08/29/2026

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    What CVS Health employees say

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