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Customer Operations Coordinator Jobs in Delaware

Griswold Home Care

Client Care Coordinator

Lewes, DE · On-site

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Care Coordinator -Griswold Home Care for Sussex and Kent Counties Griswold Home Care is ... operations and excellent service What We're Looking For * Strong communication and customer service ...

PESTPRO

Be Seen First

Accounts Coordinator

Milford, DE · On-site

$17 - $23/hr

Day-to-day tasks include responding to customer inquiries, coordinating service schedules with operations staff, and maintaining clear communication between customers and internal teams. The Accounts ...

PESTPRO

Be Seen First

Accounts Coordinator

Milford, DE · On-site

$17 - $23/hr

Day-to-day tasks include responding to customer inquiries, coordinating service schedules with operations staff, and maintaining clear communication between customers and internal teams. The Accounts ...

Chick-fil-A

Coordinator

Milford, DE · On-site

$18.50 - $25/hr

Our Coordinators are responsible for supporting senior leadership in executing daily operations and ... Strong commitment to superior customer service * Ability to manage Team Member behavioral and ...

Chick-fil-A

Coordinator

Milford, DE · On-site

$18.50 - $25/hr

Our Coordinators are responsible for supporting senior leadership in executing daily operations and ... Strong commitment to superior customer service * Ability to manage Team Member behavioral and ...

Specialty1 Partners

Insurance Coordinator

Newark, DE

  • Dental

  • Retirement

... customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our ...

ENSTRUCTURE LLC

Operations Manager

New Castle, DE · On-site

Develop and maintain strong customer relationships, investigating and resolving customer issues ... Knowledge of trucking logistics, rail coordination, and intermodal operations * Lean, Six Sigma, or ...

Centraprise

DevOps Engineer

Newark, DE · On-site

$51.50 - $70.75/hr

Job Title : DevOps Engineer Job Location : Newark, DE (ONSITE) Job Type : Full-Time Must Have ... Coordination and communication within the team and with customers * Selecting and deploying ...

HomeStar Remodeling

Operations Service Manager

Wilmington, DE · On-site

$55K - $75K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinates office operations to ensure company requirements are sufficiently met on a daily basis * Handling Communication and Schedule for services * Schedule with Customers and Follow up with ...

IQ Fiber

MDU Coordinator

Dover, DE · On-site

We're looking for energetic, collaborative, and customer-focused talent with the ability to ... Ability to support a 24/7 operation including mandatory overtime, after-hours and weekend work, and ...

HomeStar Remodeling

Operations Service Manager

Wilmington, DE

$55K - $75K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinates office operations to ensure company requirements are sufficiently met on a daily basis * Handling Communication and Schedule for services * Schedule with Customers and Follow up with ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Delaware

Customer Operations Coordinator information

See Delaware salary details

$13

$24

$38

How much do customer operations coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer operations coordinator in Delaware is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Delaware?

The most popular types of Customer Operations jobs in Delaware are:

What job categories do people searching Customer Operations Coordinator jobs in Delaware look for?

The top searched job categories for Customer Operations Coordinator jobs in Delaware are:

What cities in Delaware are hiring for Customer Operations Coordinator jobs?

Cities in Delaware with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,556 per year, or $24.8 per hour.

Client Care Coordinator

Griswold Home Care for Sussex & Kent Counties

Lewes, DE • On-site

$18 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

 
 

Now Hiring: Client Care Coordinator – Griswold Home Care for Sussex and Kent Counties

Griswold Home Care is seeking a compassionate, organized, and service-driven Client Care Coordinator to join our growing team. This role is essential in ensuring our clients receive the highest quality of care and that our caregivers feel supported and set up for success.

About the Role
The Client Care Coordinator is responsible for managing client relationships, overseeing service schedules, supporting caregivers, and ensuring seamless communication between clients, families, and our office team. You will be a key part of delivering the exceptional care Griswold is known for.

Responsibilities

  • Serve as the primary point of contact for new and existing clients

  • Conduct client intakes, assessments, and ongoing check-ins

  • Coordinate caregiver schedules and match caregivers to clients based on needs and skillsets

  • Support caregivers with updates, training reminders, and problem-solving

  • Maintain accurate client records and documentation

  • Assist in resolving scheduling challenges or client concerns in a timely, professional manner

  • Collaborate with the office team to ensure smooth operations and excellent service

 What We’re Looking For

  • Strong communication and customer service skills

  • Excellent organization and attention to detail

  • Ability to multitask in a fast-paced environment

  • Empathy, patience, and a genuine desire to serve seniors and their families

  • Previous home care or healthcare coordination experience a plus

  • Proficiency with scheduling software is helpful (training provided)

Why Join Griswold Home Care?

  • Meaningful work that makes a difference in people’s lives

  • Supportive, mission-driven team culture

  • Opportunities for growth within the organization

  • Competitive Pay

 
 

Benefits for this position include health, dental, and vision insurance, vacation, paid time off, and a matching 401(k) plan. The Care Coordinator plays a crucial role in guiding the organization and ensuring the quality of services provided.