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Customer Operations Coordinator Jobs in Delaware

Troon

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Position Summary Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily ...

Troon Golf

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Position Summary Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily ...

Walgreens

Pharmacy Operations Manager

Hockessin, DE

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Dover, DE

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Newark, DE · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Delaware

Customer Operations Coordinator information

See Delaware salary details

$13

$24

$38

How much do customer operations coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer operations coordinator in Delaware is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Delaware? The most popular types of Customer Operations jobs in Delaware are:
What job categories do people searching Customer Operations Coordinator jobs in Delaware look for? The top searched job categories for Customer Operations Coordinator jobs in Delaware are:
What cities in Delaware are hiring for Customer Operations Coordinator jobs? Cities in Delaware with the most Customer Operations Coordinator job openings:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,556 per year, or $24.8 per hour.

Operations Coordinator

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE • On-site

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary

Help Keep Our Business Organized, Our Teams Supported, and Our Customers Served.
SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced, highly organized professional to join our team as an Operations Coordinator.
This is not a traditional administrative assistant position.
We're looking for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in helping keep a growing business organized and moving forward. You'll work closely with our leadership team while supporting multiple departments, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.
If you're someone who naturally takes ownership, communicates well, enjoys learning new things, and wants to build a long-term career with a growing company, we'd love to meet you.
Position SummaryThe Operations Coordinator provides administrative and operational support across multiple departments and plays an important role in keeping our business running efficiently.
No two days are exactly alike. One day you may assist with scheduling and dispatch, while the next you may help coordinate projects, prepare reports, support accounting, organize documentation, assist with customer communication, or work alongside leadership on special initiatives.
We're looking for someone who enjoys being the person others rely on to help keep everything organized.
Primary ResponsibilitiesResponsibilities may include:
  • Provide administrative support to company leadership.
  • Assist with dispatch and scheduling coordination.
  • Support the Accounts Receivable and Billing departments.
  • Assist with Job File administration and project documentation.
  • Prepare reports, spreadsheets, correspondence, and other business documents.
  • Coordinate meetings, calendars, and special projects.
  • Answer and direct incoming customer calls professionally.
  • Maintain accurate information within company software systems.
  • Communicate with customers, vendors, insurance representatives, and teammates.
  • Help improve office procedures and administrative processes.
  • Assist with recruiting, onboarding, and employee training coordination.
  • Support multiple departments based on business needs.
  • Perform a variety of administrative, operational, and project coordination responsibilities that contribute to the success of the organization.
  • Step in to assist teammates whenever needed and help create an exceptional customer experience.
QualificationsWe're looking for someone who has:
  • Three or more years of experience in administrative support, office management, executive assistance, operations coordination, project coordination, or a similar role preferred.
  • Excellent organizational and time-management skills.
  • Strong communication and customer service abilities.
  • Advanced Microsoft Office skills, including Outlook, Word, and Excel.
  • The ability to prioritize multiple responsibilities in a fast-paced environment.
  • High attention to detail and strong follow-through.
  • Professional judgment and the ability to work independently.
  • A positive, team-first attitude.
  • A desire to learn, grow, and take on increasing responsibility.
Experience in restoration, construction, insurance, property management, or another service-based industry is helpful but not required.
Who Thrives HereOur most successful team members are people who:
  • Take ownership and follow through on commitments.
  • Communicate openly, professionally, and respectfully.
  • Stay organized while managing multiple priorities.
  • Look for solutions instead of focusing on problems.
  • Support teammates and contribute to a positive work environment.
  • Continuously seek opportunities to learn, improve, and grow.
  • Take pride in serving customers during some of life's most challenging moments.
  • Lead through their actions, regardless of their title.
What We OfferWe believe investing in great people is one of the best investments we can make.
  • Competitive compensation based on experience
  • 401(k) Retirement Plan
  • Profit Sharing
  • Cash Balance Pension Plan
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Opportunities for advancement and increased responsibility
  • Stable, year-round employment with a growing, locally owned business
  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
Apply TodayIf you're looking for more than just another administrative position and want an opportunity to grow with a company that values professionalism, teamwork, accountability, and continuous improvement, we'd love to hear from you.
Join a team where your organization, initiative, and ability to help others succeed can make a meaningful impact every day.
SERVPRO of Bear, New Castle, and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.