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Customer Operations Associate Jobs in Pennsylvania

Factory Motor Parts

Lead Operations Associate

Valencia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

JCPenney

Operations Associate - Capital City Mall

Camp Hill, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Greater Lewistown Sc

Burnham, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Lehigh Valley Mall

Allentown, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Du Bois Mall

Du Bois, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Mill Creek Mall

Erie, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Logan Valley Mall

Altoona, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Ross Park Mall

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Oxford Valley Mall

Langhorne, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Robinson Town Ctr

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Crateandbarrel

Operations Associate, C&B

Reading, PA · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Munich Re

Claims Operations Associate

Philadelphia, PA · On-site

$18 - $24.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

Claims Operations Associate The Claim Operations Associate is a vital part of the MRSNA Claims team ... Our goal is to foster an inclusive culture and build a workforce that reflects the customers we ...

Crateandbarrel

Operations Associate, C&B

Easton, PA

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate, C&B

Reading, PA · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

JCPenney

Operations Associate - Park City S/C

Lancaster, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Gopuff

Operations Associate, Pittsburgh

Pittsburgh, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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Showing results 41-60

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Pennsylvania

Customer Operations Associate information

See Pennsylvania salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer operations associate in Pennsylvania is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $27.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Pennsylvania?

The most popular types of Customer Operations jobs in Pennsylvania are:

What are popular job titles related to Customer Operations Associate jobs in Pennsylvania?

For Customer Operations Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Pennsylvania look for?

The top searched job categories for Customer Operations Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Customer Operations Associate jobs?

Cities in Pennsylvania with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Lead Operations Associate

Factory Motor Parts

Valencia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Factory Motor Parts rating

6.3

Company rating: 6.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

304th of 365 rated logistics

Job description

We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in working in a dynamic, fast paced warehouse environment. We offer plenty of room for professional growth and advancement. If this sounds like the job opportunity you've been waiting for, and if you meet our qualifications, we want to hear from you. Contact us today!
Here is just some of what we have to offer:
  • Medical, dental and life insurance plans
  • 401(k) plan with match
  • Profit sharing
  • Paid holidays / vacation / sick time
  • Short-Term Disability
  • Long-Term Disability

Job Responsibilities:
  • Accurately pull customer orders
  • Participate in inventory cycle counts
  • Stock shelves as inventory arrives
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Performs other duties as assigned.

In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.
Job Requirements:
  • Previous warehouse experience
  • High School Diploma or GED equivalent
  • Ability to lift up to 75 lbs.
  • Positive work ethic
  • High attention to detail
  • Ability to interact with various levels of management and customers
  • Valid driver's license
  • Previous forklift experience is a plus
  • Clean Driving Record
  • High school diploma or GED
  • 19 years of age or older
  • Willingness to submit to and pass background check and drug screening test

We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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