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Customer Operations Associate Jobs in Pennsylvania

Clark Associates

Operations Associate

Wyomissing, PA · On-site

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Basic customer service skills and ability to function well with coworkers * Strong verbal ...

Mawson & Mawson

Operations Associate

Langhorne, PA · On-site

$52K - $65K/yr

As an Operations Associate, you will play a key role in coordinating freight movements ... This position requires strong critical thinking, excellent customer service skills, and the ability ...

New

The Restaurant Store

Operations Associate

Reading, PA

$18 - $22/hr

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Basic customer service skills and ability to function well with coworkers * Strong verbal ...

Crateandbarrel

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

B&K Auto Tags

Be Seen First

Office & Operations Associate

Doylestown, PA · On-site

$24 - $26.50/hr

Office & Operations Associate B&K Auto Tags - Doylestown, PA Full-Time • On-site About the Role B ... This is a hands-on role that blends customer facing interaction, data entry, and general ...

PNC Bank

Operations Associate

Home, PA · On-site +1

$30K - $60K/yr

As an Operations Associate within PNC's Health Care Operations organization, you will be based in ... Customer Focused - Knowledgeable of the values and practices that align customer needs and ...

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Customer Operations Associate information

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How much do customer operations associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer operations associate in Pennsylvania is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Pennsylvania? The most popular types of Customer Operations jobs in Pennsylvania are:
What are popular job titles related to Customer Operations Associate jobs in Pennsylvania? For Customer Operations Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Pennsylvania look for? The top searched job categories for Customer Operations Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Customer Operations Associate jobs? Cities in Pennsylvania with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Operations Associate

Operations Associate

Clark Associates

Wyomissing, PA • On-site

Full-time

Posted 14 days ago

Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

105th of 399 rated retail wholesalers

Job description

Job Summary
The Operations Associate with The Restaurant Store is responsible for assisting the Product Lifecycle Manager with all aspects of daily material handling in a retail branch location. The Operations Associate will achieve a variety of operational goals through effective receiving, stocking, and presentation strategies that align with the goals of our sales, merchandising, order fulfillment, and inventory teams.
Job Location
845 Woodland Road, Wyomissing, PA 19610
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Execute efficient receiving and put-away of incoming stock using pallet jacks, carts and/or powered equipment
  • Ensure a high level of organization and neatness while completing daily restocking tasks
  • Communicate effectively with the Merchandising and Inventory teams to sufficiently stock products in correct merchandising locations within the branch
  • Communicate effectively with the Product Lifecycle Manager to address any operational issues
  • Rotate stock (FIFO) and pull damaged and expired products as needed
  • Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
  • Maintain the overall cleanliness of the store
Physical Requirements
  • Work is performed while standing and/or walking, up to and including 9 hours/day.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fine manipulations.
  • Requires regular bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications
Experience
  • Demonstrated knowledge of our business model and a strong work ethic
  • Basic customer service skills and ability to function well with coworkers
  • Strong verbal communication skills and ability to think critically
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
  • Business Proficiency in English is required

Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is performed while standing and/or walking, up to and including 9 hours/day
  • Requires the ability to communicate effectively using speech, vision, and hearing
  • Requires the regular use of hands for simple grasping and fine manipulations
  • Requires regular bending, squatting, crawling, climbing, and reaching
  • Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

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