Customer Operations Associate Jobs in Kentucky (NOW HIRING)

THE ROLE: Studio Operations Associate--Part-time/On-call
We're looking for...
The responsibility of the Studio Operations Associate is to manage sample inventory through the pre-production, production, and post-production process. The Studio Operations Associate will support other studio teams as needed to ensure styles are prepared for production. This position reports directly to the Lead Studio Operations associate and is based ONSITE in Shepherdsville, Kentucky studio location.
What You'll Do:
Essential Duties:

• Manage sample inventory through the pre-production, production, and post-production process by following all standard operating procedures.
• Receive and tag styles for production, capture sample PO errors, scan and stage samples in appropriate locations, and communicate effectively with all teams to ensure samples are ready for production.
• Communicate on the status of deliveries, sign for deliveries, and sort packages to standard.
• Assist the scheduling team by pulling, scanning and staging samples for production in appropriate studio locations.
• Responsible for repackaging samples to standard after production complete (re-attaching tags, folding, and placing in polybags).
• Support sample delivery process by using Fed Ex portal to create and email shipping labels for vendors and internal teams.
• Prepare shipments for the Boston Studio production process.
• Assist styling teams with steaming and prepping styles for production as needed.
• Adheres to safety policies and calls out unsafe processes or behaviors.
• Trains in new processes as needed to maximize workflow.
• Other duties as assigned.

About You:

• Must be able to stand for up to approximately 8-10 hours
• Must be able to lift parcels up to 25lbs
• High School Diploma or G.E.D Certificate
• Ability to work collaboratively with team members
• Attention to detail and ability to multi-task
• Strong communication skills
• Experience with Google Sheets is a plus
• Warehouse and/or sample management experience is a plus

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We're committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Expected Salary Range: $17/hr
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
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ABOUT US:
Ready for the most memorable - and stylish - experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount - after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer's demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Noticeor contact us at recruitingcoordinator@ruegiltgroupe.com.