Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Client Manager
Houston, TX · Hybrid
Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...
Client Manager
Houston, TX · Hybrid
Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...
Customer Service Office Type: Onsite Company Description Extraordinary opportunity. Exceptional ... Manage endorsements, claims inquiries, audits, and other service items with high attention to ...
Customer Service Office Type: Onsite Company Description Extraordinary opportunity. Exceptional ... Manage endorsements, claims inquiries, audits, and other service items with high attention to ...
Client Manager
Houston, TX · On-site
Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Client Manager
Houston, TX · On-site
Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Quick apply
Manage endorsements, claims inquiries, audits, and other service items with high attention to detail. * Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing ...
Position OverviewThe Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Position OverviewThe Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Position OverviewThe Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Position OverviewThe Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Position Overview The Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Position Overview The Sr. Manager, Customer Experience is responsible for working collaboratively with customers to improve their experience with the company and help them stay relevant within the ...
Automotive Senior Customer Success Manager TX
Houston, TX · On-site +1
$100K - $115K/yr
We are seeking a Sr Customer Success Manager to play a pivotal role in driving long-term customer success, retention, and expansion across our client base. As a Sr. CSM, you will not only manage ...
Automotive Senior Customer Success Manager TX
Houston, TX · On-site +1
$100K - $115K/yr
We are seeking a Sr Customer Success Manager to play a pivotal role in driving long-term customer success, retention, and expansion across our client base. As a Sr. CSM, you will not only manage ...
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Quick apply
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Quick apply
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Customer Service Representative
$15.25 - $20.75/hr
In this role, you will communicate with customers to identify their needs, process requests ... manage time effectively
Customer Service Representative
$15.25 - $20.75/hr
In this role, you will communicate with customers to identify their needs, process requests ... manage time effectively
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Quick apply
Customer Service Representative
$18 - $21/hr
Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...
Customer Service Manager
Houston, TX · On-site
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
Customer Service Manager
Houston, TX · On-site
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
Customer Success Manager Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive ...
Customer Success Manager Reporting to the Director of Customer Success, the Customer Success Manager will support the Smartvault existing customer base. As a Customer Success Manager, you will drive ...
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
The Customer Service Manager leads the team supporting the full Customer Service function for Encon Safety Products. This role is responsible for leading a responsive, accurate, and technically ...
Customer Success Manager
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
Customer Success Manager
Spring, TX · On-site
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...
The Customer Pricing Manager leads the execution, governance, and performance of pricing across assigned accounts. This role manages Commercial and Strategic Pricing Analysts and ensures pricing ...
The Customer Pricing Manager leads the execution, governance, and performance of pricing across assigned accounts. This role manages Commercial and Strategic Pricing Analysts and ensures pricing ...
Customer Pricing Manager
Houston, TX · On-site
The Customer Pricing Manager leads the execution, governance, and performance of pricing across assigned accounts. This role manages Commercial and Strategic Pricing Analysts and ensures pricing ...
Customer Pricing Manager
Houston, TX · On-site
The Customer Pricing Manager leads the execution, governance, and performance of pricing across assigned accounts. This role manages Commercial and Strategic Pricing Analysts and ensures pricing ...
Customer Success Manager
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
Customer Success Manager
$65K - $80K/yr
Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...
Customer Manager information
See Spring, TX salary details
$29.4K - $35.4K
8% of jobs
$39.6K is the 25th percentile. Wages below this are outliers.
$35.4K - $41.3K
23% of jobs
$41.3K - $47.3K
6% of jobs
$47.3K - $53.3K
8% of jobs
The median wage is $54.5K / yr.
$53.3K - $59.3K
18% of jobs
$59.3K - $65.3K
8% of jobs
$66.8K is the 75th percentile. Wages above this are outliers.
$65.3K - $71.3K
9% of jobs
$71.3K - $77.3K
6% of jobs
$77.3K - $83.2K
3% of jobs
$83.2K - $89.2K
4% of jobs
$89.2K - $95.2K
4% of jobs
$29.4K
$58.8K
$95.2K
How much do customer manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?
What are some common challenges faced by Customer Managers and how can they be addressed?
What does a Customer Manager do?
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
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Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Job description
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
- We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
- We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
- We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of "what's next"?
- We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
- We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.
Job Description
Duties and Responsibilities:
- Serve as the primary day-to-day contact for a designated book of clients, managing their insurance needs with minimal oversight.
- Lead the renewal and remarketing process, coordinating with carriers to secure optimal coverage and pricing. Provide consultative guidance to clients on coverage gaps, policy structures, and strategic insurance decisions. Oversee onboarding of new accounts, including collection and analysis of underwriting data.
- Troubleshoot complex client issues, working with underwriters and internal teams to resolve problems efficiently. Manage endorsements, claims inquiries, audits, and other service items with high attention to detail.
- Utilize AMS360 to maintain comprehensive, accurate client records and document all servicing activities.
- Mentor or support more junior account team members as needed.
- Stay informed on industry trends, product offerings, and regulatory changes impacting clients.
- 3-5 years of experience in insurance account management, preferably in both Property & Casualty and Life & Health lines.
- Proven ability to manage a book of business and build long-term client relationships.
- Strong understanding of carrier underwriting guidelines and coverage forms.
- Excellent communication, negotiation, and problem-solving skills.
- Proficient in AMS360 or comparable agency management systems.
- Active insurance license(s) in applicable lines (P&C and/or L&H) required.
- Detail-oriented with strong time management skills and the ability to work independently.
Please see our company Benefits:
- Medical, Dental, Vision
- Life Insurance and AD&D
- FSA / HSA
- Accident
- Critical Illness
- Hospital Indemnity
- Supplemental Health Insurance
- EAP
- Pet Insurance
- 11 Paid Holidays
- Flexible PTO
- 401K
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.