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Customer Loyalty Manager Jobs in Rome, GA (NOW HIRING)

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

Tjx

Customer Experience Coordinator

Calhoun, GA

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

TJX Companies

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

Carter's, Inc.

Assistant Store Manager

Calhoun, GA · On-site

... customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and ...

Carter's

Assistant Store Manager

Calhoun, GA

... customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and ...

Tjx

Customer Experience Coordinator

Calhoun, GA · On-site

$13 - $13.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

Home Depot

Pro Customer Service/Sales

Cartersville, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Calhoun, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Rome, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Rome, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Cartersville, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Cedartown, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Cedartown, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Calhoun, GA · On-site

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Tjx

Retail Customer Experience Coordinator

Dalton, GA · On-site

$14 - $14.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

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All JobsCustomer Loyalty Manager JobsCustomer Loyalty Manager Jobs in Rome, GA

Customer Loyalty Manager information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do customer loyalty manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for customer loyalty manager in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the 3 R's of customer loyalty?

The 3 R's of customer loyalty are Recognition, Rewards, and Relationships. Customer Loyalty Managers focus on implementing strategies that acknowledge customer preferences, offer incentives, and build strong, ongoing connections to foster repeat business and long-term engagement.

What is the difference between Customer Loyalty Manager vs Customer Service Representative?

AspectCustomer Loyalty ManagerCustomer Service Representative
Primary FocusBuilding and maintaining customer loyalty programsHandling customer inquiries and resolving issues
Required SkillsCustomer relationship management, marketing, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentMarketing departments, customer experience teamsCall centers, retail stores, support centers
Common CertificationsCRM certifications, marketing coursesCustomer service certifications, communication training

The main difference between a Customer Loyalty Manager and a Customer Service Representative lies in their focus. The Loyalty Manager develops strategies to enhance customer retention and loyalty, often working on programs and campaigns. In contrast, the Customer Service Representative addresses individual customer issues and provides support. Both roles require strong communication skills, but the Loyalty Manager typically has a broader marketing and data analysis background, while the Customer Service Representative focuses on direct customer interactions.

What is a customer loyalty manager?

A customer loyalty manager is responsible for developing and implementing strategies to retain customers and increase their engagement with a company's products or services. They analyze customer data, design loyalty programs, and collaborate with marketing and sales teams to improve customer satisfaction and loyalty. Strong communication skills and knowledge of customer relationship management (CRM) tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Loyalty Manager, and why are they important?

To thrive as a Customer Loyalty Manager, you need expertise in customer relationship management, data analysis, and marketing strategy, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools is essential. Strong communication, problem-solving, and interpersonal skills help build trust and foster long-term customer engagement. These abilities are crucial for designing effective loyalty initiatives that drive customer retention and business growth.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications or advanced degrees.

What does a Customer Loyalty Manager do?

A Customer Loyalty Manager is responsible for developing and implementing strategies to retain existing customers and increase their loyalty to a brand. This role involves analyzing customer behaviors, designing loyalty programs, and working closely with marketing and customer service teams to enhance the overall customer experience. Customer Loyalty Managers use data to identify opportunities for improvement and ensure that loyalty initiatives align with business goals. Their ultimate aim is to increase customer satisfaction and lifetime value.

How does a Customer Loyalty Manager typically collaborate with marketing and sales teams to improve customer retention?

A Customer Loyalty Manager works closely with both marketing and sales teams to design and implement effective loyalty programs that align with broader business goals. They regularly share customer insights and feedback to help tailor marketing campaigns and sales approaches, ensuring a more personalized customer experience. This role often involves cross-departmental meetings to coordinate promotions, analyze program performance, and develop strategies that drive repeat business and foster long-term relationships. Effective communication and project management skills are crucial for successfully aligning these efforts.

What are the 8 C's of customer loyalty?

The 8 C's of customer loyalty are a framework that includes concepts such as Confidence, Consistency, Convenience, Communication, Credibility, Competence, Care, and Commitment. As a Customer Loyalty Manager, understanding these principles helps in designing strategies to enhance customer retention and satisfaction by building trust and positive experiences. Mastery of these elements often involves data analysis, communication skills, and customer relationship management tools.
What are popular job titles related to Customer Loyalty Manager jobs in Rome, GA? For Customer Loyalty Manager jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Customer Loyalty Manager jobs in Rome, GA look for? The top searched job categories for Customer Loyalty Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Loyalty Manager jobs? Cities near Rome, GA with the most Customer Loyalty Manager job openings:
Customer Loyalty Manager jobs near you
Customer Experience Coordinator

Customer Experience Coordinator

TJX Companies

Calhoun, GA • On-site

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 686 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

466 Highway 53 E

Location:

USA Marshalls Store 1626 Calhoun GAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: FULL_TIME

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