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Customer Loyalty Manager Jobs in Rome, GA (NOW HIRING)

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

... knowledge, loyalty programs, and tailored recommendations, while providing outstanding service ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

Restaurant General Manager

Calhoun, GA · On-site

$60K - $80K/yr

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Showing results 21-40

Customer Loyalty Manager information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do customer loyalty manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer loyalty manager in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Loyalty Manager vs Customer Service Representative?

AspectCustomer Loyalty ManagerCustomer Service Representative
Primary FocusBuilding and maintaining customer loyalty programsHandling customer inquiries and resolving issues
Required SkillsCustomer relationship management, marketing, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentMarketing departments, customer experience teamsCall centers, retail stores, support centers
Common CertificationsCRM certifications, marketing coursesCustomer service certifications, communication training

The main difference between a Customer Loyalty Manager and a Customer Service Representative lies in their focus. The Loyalty Manager develops strategies to enhance customer retention and loyalty, often working on programs and campaigns. In contrast, the Customer Service Representative addresses individual customer issues and provides support. Both roles require strong communication skills, but the Loyalty Manager typically has a broader marketing and data analysis background, while the Customer Service Representative focuses on direct customer interactions.

What are the key skills and qualifications needed to thrive as a customer loyalty manager?

To thrive as a Customer Loyalty Manager, you need expertise in customer relationship management, data analysis, and marketing strategy, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools is essential. Strong communication, problem-solving, and interpersonal skills help build trust and foster long-term customer engagement. These abilities are crucial for designing effective loyalty initiatives that drive customer retention and business growth.

What does a customer loyalty manager do?

A Customer Loyalty Manager is responsible for developing and implementing strategies to retain existing customers and increase their loyalty to a brand. This role involves analyzing customer behaviors, designing loyalty programs, and working closely with marketing and customer service teams to enhance the overall customer experience. Customer Loyalty Managers use data to identify opportunities for improvement and ensure that loyalty initiatives align with business goals. Their ultimate aim is to increase customer satisfaction and lifetime value.

How does a customer loyalty manager typically collaborate with marketing and sales teams to improve customer retention?

A Customer Loyalty Manager works closely with both marketing and sales teams to design and implement effective loyalty programs that align with broader business goals. They regularly share customer insights and feedback to help tailor marketing campaigns and sales approaches, ensuring a more personalized customer experience. This role often involves cross-departmental meetings to coordinate promotions, analyze program performance, and develop strategies that drive repeat business and foster long-term relationships. Effective communication and project management skills are crucial for successfully aligning these efforts.
What job categories do people searching Customer Loyalty Manager jobs in Rome, GA look for? The top searched job categories for Customer Loyalty Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Loyalty Manager jobs? Cities near Rome, GA with the most Customer Loyalty Manager job openings:

Pro Customer Service/Sales

Home Depot

Cartersville, GA • On-site

Full-time

Re-posted 11 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,426 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.


What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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