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Customer Loyalty Manager Jobs in Rome, GA (NOW HIRING)

Taco Bell

Restaurant General Manager

Dallas, GA

$60K - $80K/yr

  • Medical

  • Retirement

  • PTO

Personally engage with customers, swiftly resolving any issues to ensure a positive experience ... loyalty programs. Is this you? * 5 years in restaurant or retail management with a strong track ...

Walgreens

Emerging Store Manager

Cartersville, GA · On-site

... that exceed customer expectations and builds loyalty. * Accountable for improving on overall ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...

Walgreens

Emerging Store Manager

Cartersville, GA · On-site

... that exceed customer expectations and builds loyalty. * Accountable for improving on overall ... Supports Store Manager in leveraging data, analysis, and team member input to make fact-based ...

Bridgestone Americas, Inc

Service Manager

Cartersville, GA · On-site

$19.57 - $29.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... loyalty. * Develop understanding of business operations in the automotive service environment from ...

Bridgestone

Service Manager

Cartersville, GA · On-site

$19.57 - $29.36/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... loyalty. * Develop understanding of business operations in the automotive service environment from ...

Pizza Hut

Shift Manager - 1257 Merchants Drive

Dallas, GA

$13.50 - $17/hr

Strong Customer Relationships in building loyalty, protecting brand integrity, and secure customer ... Shift Manager certified. Food safety certification according to state or local requirements.

Surya Inc

Brand Manager

White, GA · On-site

  • Medical

  • Retirement

  • PTO

Analyze market research and customer insights to identify market trends, and competitive ... brand awareness, loyalty, and market share. * Conduct ongoing evaluations of market trends ...

Maurices Incorporated

Retail Store Manager-maurices

Calhoun, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer obsession and driving and achieving goals (sales, loyalty, talent) * Leading talent ... Managing the omni-channel business through visual presentation, sound operational practices and ...

The Buckle

Assistant in Training

Rome, GA · On-site

  • Retirement

  • PTO

The Assistant Manager Position is a progression from the AIT position and therefore includes ... Lead by example with a high level of showmanship, excellent customer service and attentiveness

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All JobsCustomer Loyalty JobsCustomer Loyalty Manager JobsCustomer Loyalty Manager Jobs in Rome, GA

Customer Loyalty Manager information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do customer loyalty manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer loyalty manager in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Loyalty Manager vs Customer Service Representative?

AspectCustomer Loyalty ManagerCustomer Service Representative
Primary FocusBuilding and maintaining customer loyalty programsHandling customer inquiries and resolving issues
Required SkillsCustomer relationship management, marketing, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentMarketing departments, customer experience teamsCall centers, retail stores, support centers
Common CertificationsCRM certifications, marketing coursesCustomer service certifications, communication training

The main difference between a Customer Loyalty Manager and a Customer Service Representative lies in their focus. The Loyalty Manager develops strategies to enhance customer retention and loyalty, often working on programs and campaigns. In contrast, the Customer Service Representative addresses individual customer issues and provides support. Both roles require strong communication skills, but the Loyalty Manager typically has a broader marketing and data analysis background, while the Customer Service Representative focuses on direct customer interactions.

What are the key skills and qualifications needed to thrive as a customer loyalty manager?

To thrive as a Customer Loyalty Manager, you need expertise in customer relationship management, data analysis, and marketing strategy, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools is essential. Strong communication, problem-solving, and interpersonal skills help build trust and foster long-term customer engagement. These abilities are crucial for designing effective loyalty initiatives that drive customer retention and business growth.

What does a customer loyalty manager do?

A Customer Loyalty Manager is responsible for developing and implementing strategies to retain existing customers and increase their loyalty to a brand. This role involves analyzing customer behaviors, designing loyalty programs, and working closely with marketing and customer service teams to enhance the overall customer experience. Customer Loyalty Managers use data to identify opportunities for improvement and ensure that loyalty initiatives align with business goals. Their ultimate aim is to increase customer satisfaction and lifetime value.

How does a customer loyalty manager typically collaborate with marketing and sales teams to improve customer retention?

A Customer Loyalty Manager works closely with both marketing and sales teams to design and implement effective loyalty programs that align with broader business goals. They regularly share customer insights and feedback to help tailor marketing campaigns and sales approaches, ensuring a more personalized customer experience. This role often involves cross-departmental meetings to coordinate promotions, analyze program performance, and develop strategies that drive repeat business and foster long-term relationships. Effective communication and project management skills are crucial for successfully aligning these efforts.
What job categories do people searching Customer Loyalty Manager jobs in Rome, GA look for? The top searched job categories for Customer Loyalty Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Loyalty Manager jobs? Cities near Rome, GA with the most Customer Loyalty Manager job openings:
Customer Loyalty Manager jobs near you

Restaurant General Manager

Taco Bell

Dallas, GA

$60K - $80K/yr

Other

Medical, Retirement, PTO

Re-posted 27 days ago

Taco Bell rating

5.2

Company rating: 5.2 out of 10

Based on 3,006 frontline employees who took The Breakroom Quiz

56th of 106 rated fast food restaurants

Job description

Restaurant General Manager


About the Job: 

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.


The Day-to-Day: 

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
  • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
  • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
  • Address and resolve conflicts promptly, maintaining a positive work environment.
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
  • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
  • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.


Is this you? 

  • 5 years in restaurant or retail management with a strong track record in people management.
  • Proven ability to improve performance based on P&L analysis.
  • Proficient with digital tools and platforms.
  • Exceptional communication skills, including written, verbal, and interpersonal.
  • Solid understanding of restaurant maintenance programs.
  • Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.
  • Experienced in recognizing and motivating teams, with a successful track record in people development.
  • Skilled in recruiting top talent and training both high and under-performing employees.
  • Adaptable to change and experienced in supporting change management.
  • Adheres to corporate policies and Occupational Health and Food Safety standards. 

Work-Hard, Play-Hard: 

  • Competitive pay 
  • Bonus potential 
  • 4 weeks’ vacation and additional Paid Time Off
  • Free bachelors degree
  • Scholarship programs and tuition reimbursement for continuing education
  • Career advancement and professional development 
  • Medical benefits from day 1
  • Health and wellness programs
  • 401k retirement plan with 6% match 
  • Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • Free meals

The range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.

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