Customer Loyalty Manager Jobs in Decatur, GA (NOW HIRING)

Purpose:

Build the customer experiences that keep millions coming back.

We're looking for a Senior Developer to join our Connected Customer Team, where you'll play a key role in building and enhancing the technology behind our Loyalty Program. This is an opportunity to work on highly visible, customer-facing platforms that power loyalty, payments, CRM, purchase history, and eCommerce experiences.

You'll collaborate with engineering, product, marketing, and payments teams to design scalable cloud-native solutions that directly impact the customer journey. If you enjoy solving complex technical challenges, building modern microservices, and delivering high-quality software in a fast-paced environment, we'd love to hear from you.

What You'll Do

• Design, develop, and support cloud-native services for our Loyalty Engine, CRM integrations, Order History, and customer-facing APIs.
• Build scalable Java microservices using Spring Boot and Azure cloud technologies.
• Develop and maintain Backend-for-Frontend (BFF) services that support digital customer experiences.
• Partner with Payments, Marketing, and other engineering teams to design secure, reliable service integrations.
• Build and optimize data pipelines using Azure Data Factory and related technologies.
• Participate throughout the full software development lifecycle including design, development, testing, deployment, and production support.
• Support integration testing and application hardening leading up to major customer-facing releases.
• Write advanced SQL queries and support data modeling initiatives.
• Provide technical leadership by mentoring developers, reviewing code, and helping prioritize work.
• Collaborate with business stakeholders to translate requirements into scalable technical solutions.
• Create and maintain technical documentation, architecture diagrams, and development standards.

What We're Looking For

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 7+ years of software development experience.
• 2+ years developing and deploying Java applications in Microsoft Azure.
• Strong experience with:
  • Java 8+
  • Spring Boot
  • Maven or Gradle
  • Git
• Experience with Azure services including App Service, Functions, Storage, Key Vault, Cosmos DB, Event Hubs, and Service Bus.
• Experience building ETL processes or Azure Data Factory pipelines.
• Strong understanding of data modeling and operational data management.
• Experience designing or consuming Backend-for-Frontend (BFF) APIs.
• Experience integrating payment processing solutions, gateway APIs, and tokenization services.
• Experience integrating CRM platforms such as Salesforce, Microsoft Dynamics, or similar customer engagement platforms.
• Experience building scalable microservices in distributed environments.
• Familiarity with DevOps tools such as GitHub, Kubernetes, Jenkins, and SonarQube.
• Excellent communication, analytical, and problem-solving skills.
• Ability to thrive in a collaborative, fast-paced environment with multiple concurrent initiatives.

Preferred Qualifications

• Microsoft Azure Developer Associate or Azure Data Engineer Associate certification.
• Experience with AWS or Google Cloud Platform.
• Experience supporting loyalty or rewards platforms.
• Knowledge of event-driven architecture using Event Hubs or Service Bus.
• Experience using AI-assisted development tools for coding, testing, or documentation.
• Experience with big data technologies such as Spark, Kafka, or Hadoop.
• Exposure to machine learning frameworks such as TensorFlow or PyTorch.

Working Conditions (travel & environment)

• Travel may be required including air and car travel
• The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates

• Paid holidays plus a personal holiday

• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Floor & Decor is like no other flooring company, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. We deliver a unique shopping experience through inspirational displays and incredible customer service.
From our stores to our corporate headquarters you will find people that care, work hard, collaborate, and innovate. Through our associates’ teamwork and entrepreneurial spirit, we’ve quickly become one of the country’s leading flooring retailers; we’re proud to be recognized as one of Fortune’s 100 fastest-growing companies in 2020.
With 200 stores and counting, the opportunities to advance within our organization are endless!
To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers, to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.