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Saas Renewals Manager Jobs in Decatur, GA (NOW HIRING)

ClearGov

Renewals Manager

Atlanta, GA · On-site

Manage SFDC renewal pipelines, opportunity generation, forecasting workflows, and data integrity to ... SaaS Renewal Forecasting: Demonstrated mastery in renewal pipeline forecasting, GRR/NRR modeling ...

New

Veeam-Software

Renewals Advocacy Manager

Alpharetta, GA · On-site

$146 - $271/hr

What You'll Bring * 8-12 years of experience in enterprise SaaS or software. * Experience ... renewals, retention, or account management context. * Exceptional executive communication ...

Outreach

Renewals Specialist

Atlanta, GA · On-site

$45K - $50K/yr

Beyond managing individual renewals, our team continuously improves the processes, systems, and ... Our Vision of You * 2 plus years of experience in a SaaS environment. * BA/BS degree or equivalent ...

Outreach

Renewals Specialist

Atlanta, GA · Hybrid

$45K - $50K/yr

Beyond managing individual renewals, our team continuously improves the processes, systems, and ... Our Vision of You * 2 plus years of experience in a SaaS environment. * BA/BS degree or equivalent ...

Omnissa

Manager of Renewal Sales - AMER

Atlanta, GA · On-site

$120 - $180/hr

The Manager of Renewal SaaS Sales will oversee and lead a team of renewal account executives to ensure high customer retention rates, identify growth opportunities, and optimize renewal processes.

Omnissa

Manager of Renewal Sales - AMER

Atlanta, GA · On-site +1

$102K - $170K/yr

The Manager of Renewal SaaS Sales will oversee and lead a team of renewal account executives to ensure high customer retention rates, identify growth opportunities, and optimize renewal processes.

Omnissa

Manager of Renewal Sales - AMER

Atlanta, GA · On-site

The Manager of Renewal SaaS Sales will oversee and lead a team of renewal account executives to ensure high customer retention rates, identify growth opportunities, and optimize renewal processes.

Omnissa, LLC

Manager of Renewal Sales - AMER

Atlanta, GA · On-site

$110 - $160/hr

The Manager of Renewal SaaS Sales will oversee and lead a team of renewal account executives to ensure high customer retention rates, identify growth opportunities, and optimize renewal processes.

JS Consulting

Pricing & Contract Manager

Atlanta, GA · On-site

All SaaS companies will have these folks. Our client is a powerhouse quietly transforming how banks ... Support pricing analysis for new offerings and enterprise client renewals. * Manage end-to-end ...

Minitab

Account Executive - SaaS Sales

Atlanta, GA · On-site

Grow existing accounts through upsell, cross-sell, renewals, and services * Build executive ... Experience managing opportunities of $25K+ ACV * Strong prospecting, discovery, qualification ...

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How much do saas renewals manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for saas renewals manager in Decatur, GA is $37.77, according to ZipRecruiter salary data. Most workers in this role earn between $31.92 and $43.17 per hour, depending on experience, location, and employer.

What is a SaaS Renewals Manager?

A SaaS Renewals Manager is a professional responsible for overseeing the renewal process of software-as-a-service (SaaS) subscriptions. Their main role is to engage with existing customers to ensure they continue their subscriptions, address any concerns, negotiate contract terms, and minimize customer churn. They often work closely with sales, customer success, and support teams to maximize customer satisfaction and retention. Effective SaaS Renewals Managers use data analysis and relationship-building skills to identify at-risk accounts and proactively manage the renewal pipeline.

What are the key skills and qualifications needed to thrive as a SaaS Renewals Manager, and why are they important?

To thrive as a SaaS Renewals Manager, you need expertise in account management, contract negotiation, and a strong understanding of SaaS business models, often supported by a degree in business or related fields. Familiarity with CRM systems like Salesforce, customer success platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving skills help you engage clients and handle objections effectively. These abilities are critical to maximizing customer retention, minimizing churn, and ensuring recurring revenue growth for SaaS companies.

What are some common challenges faced by SaaS Renewals Managers and how can they be addressed?

SaaS Renewals Managers often encounter challenges such as managing high volumes of accounts, handling complex contract negotiations, and mitigating customer churn. Building strong relationships with customers and understanding their business needs can help proactively address renewal risks. Utilizing CRM tools and data analytics to track customer engagement and predict renewal likelihood also supports more effective prioritization and outreach. Collaboration with customer success and sales teams is essential for addressing product concerns and ensuring a seamless renewal process.

What is the difference between Saas Renewals Manager vs Customer Success Manager?

AspectSaas Renewals ManagerCustomer Success Manager
Primary FocusRenewing subscriptions and minimizing churnEnsuring customer satisfaction and product adoption
Skills & CertificationsRenewal strategies, SaaS industry knowledge, CRM proficiencyCustomer relationship management, communication, onboarding skills
Work EnvironmentSales, account management, collaboration with sales teamsClient engagement, support, and onboarding teams

While both roles focus on customer retention, the Saas Renewals Manager primarily concentrates on renewing subscriptions and reducing churn, often working closely with sales teams. The Customer Success Manager emphasizes overall customer satisfaction, onboarding, and product adoption to foster long-term relationships. Understanding these differences helps organizations assign the right responsibilities and optimize customer lifecycle management.

What are popular job titles related to Saas Renewals Manager jobs in Decatur, GA?

For Saas Renewals Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Saas Renewals Manager jobs in Decatur, GA look for?

The top searched job categories for Saas Renewals Manager jobs in Decatur, GA are:

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Cities near Decatur, GA with the most Saas Renewals Manager job openings:

Saas Renewals Manager jobs near you
Infographic showing various Saas Renewals Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $78,570 per year, or $37.8 per hour.

Renewals Manager

ClearGov

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

About ClearGov

ClearGov is building the modern financial operating layer for the public sector.

We help US local governments and school districts plan, budget, report, and communicate their finances with clarity and confidence. From long-term planning to financial reporting, compliance, and transparency, our platform connects the work finance teams are already doing and makes it easier to deliver for their communities.
Today, more than 2,000 public sector organizations use ClearGov, and we continue to expand our platform and reach as we grow.

Our Core Values
  • Be Clear & Credible 
    • We are authentic in our interactions, communicating with clarity, speaking with honesty, and following through with consistency. We turn transparency into our greatest competitive advantage. 
  • Be Human 
    • We are human partners to our colleagues and customers and lead with consideration and kindness - making space for others to do the same. We turn empathy into a shared strength.
  • Be Better Together 
    • We are committed to building an inclusive community where everyone thrives. We share successes, support each other through challenges, and show up for our teammates the way we show up for our customers. We turn togetherness into our greatest advantage and collaboration into our greatest multiplier.
  • Be Honourable/Honorable 
    • We are responsible to our colleagues and customers. We bring our full selves to every conversation, every project, every decision, and every relationship. We act with intention, deliver on our commitments, and lead with integrity - even when no one is watching. We turn honour into the foundation that powers everything we do.
  • Be Connected
    • We are culture builders where people are seen, welcomed, and celebrated. We show up in every interaction - the laughs, the wins, the hard days. We turn connection into opportunities for people to feel they belong.

What Makes You a Great Fit
  • You take ownership and follow through
  • You communicate clearly and effectively
  • You're comfortable solving problems and figuring things out
  • You learn quickly and adapt as things change
  • You care about the team, not just your own work
  • You bring a sense of humor and perspective to what you do
About the Opportunity

ClearGov is seeking an analytical, process-driven Renewals Manager to design, own, and scale our end-to-end renewal operations across all customer segments. This is primarily a strategic and process-focused role dedicated to operationalizing playbooks, driving systems efficiency, and delivering precise retention forecasting.
Additionally, you will serve as a customer-facing commercial contact for our SMB and Tech Touch (TT) accounts when needed, leveraging those direct interactions to continually optimize our digital renewal processes for scale.

Key Responsibilities:
  • Predictive Retention & Forecasting: Work with CS Ops to build and own renewal forecasting models, flag early risk indicators, and deliver accurate Gross Retention Rate (GRR) and Net Retention Rate (NRR) projections to leadership.
  • Process Architecture & Segmentation: Build, standardize, and own the end-to-end renewal operating model across high-touch, mid-touch, and digital customer segments.
  • Stages & Rules of Engagement: Define explicit lifecycle stages, milestone triggers, and cross-functional ROE between Customer Success, Account Management, Sales, and RevOps.
  • Salesforce & Systems Optimization: Manage SFDC renewal pipelines, opportunity generation, forecasting workflows, and data integrity to ensure accurate net retention reporting.
  • AI & Digital Scaling: Implement AI-driven insights, automated messaging, and workflow triggers to efficiently scale renewals for digital/low-touch segments.
  • Commercial Strategy & Execution: Operationalize renewal pricing strategies, annual uplift models, contract co-terming, and multi-year commitment terms aligned with B2B SaaS best practices.
  • Cross-Functional Enablement: Document standard operating procedures (SOPs) and train CS teams on commercial conversations, objection handling, and system compliance.

Critical Skills/Experience:

  • Experience: 2–3 years of hands-on experience in Renewals, Account Management, or Revenue Operations within a high-growth B2B SaaS environment.
  • SaaS Renewal Forecasting: Demonstrated mastery in renewal pipeline forecasting, GRR/NRR modeling, and risk identification in partnership with CS Ops.
  • Systems Expertise: Deep proficiency in Salesforce (SFDC) management, dashboarding, and opportunity workflow design.
  • Automation & AI: Practical experience using CS platforms (e.g., ChurnZero, Gong), AI tools, and automation engines to drive digital engagement and operational efficiency.
  • Commercial Acumen: Clear understanding of SaaS metrics (GRR, NRR), pricing strategies, contracting, and uplift structures.
  • Process Design: Proven track record of taking complex or ad-hoc workflows and structuring them into clear, repeatable, and scalable operating standards.
  • Customer-Facing Capability: Comfortable engaging directly with SMB and Tech Touch accounts for commercial renewal discussions and negotiations.
Compensation:
  • In the spirit of transparency, we are excited to share the base salary for this position is $85,000 - $102,000 USD and exclusive of fringe benefits or potential bonuses. In addition to your base salary, this position has an uncapped variable first-year target range of $15,000 - $18,000 USD. If you are hired at ClearGov, your final base salary compensation will be determined by factors such as skills, interview performance, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring beyond the base range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Why Join ClearGov

• Remote and flexible work environment
• Meaningful work that impacts communities across the United States 
• Collaborative, high-performing team
• Competitive compensation and benefits
• Opportunities to grow as we scale
Benefits

 ???????? US Employees
✓ Medical, dental & vision
✓ FSA, HSA, and/or Dependent Care FSA
✓ 401(k) with match
✓ Paid vacation time off
✓ Sick and safe time off
✓ 10 company holidays
✓ 3 floating holidays
✓ Paid parental leave
✓ Life + AD&D insurance
✓ Short-term and long-term disability insurance
✓ Employee assistance program
✓ Volunteer days
✓ Annual year-end "Dimming of the Lights" 
✓ Annual company offsite
✓ Employee referral program
 ???????? Canadian Employees
✓ Medical, dental & vision
✓ RRSP match
✓ Paid vacation time off
✓ 10 company holidays
✓ 3 floating holidays
✓ Paid parental leave
✓ Life + disability insurance
✓ Employee assistance program
✓ Annual year-end "Dimming of the Lights" 
✓ Annual company offsite
✓ Employee referral program 


How to Apply
Ready to join us? Apply online today! 
Equal Opportunity Employer
ClearGov is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, age, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.