Customer Logistics Manager Jobs in Texas (NOW HIRING)

Position Summary: The Logistics Manager is responsible for overseeing the day-to-day transportation operations across a multi-branch distribution network. This position ensures the efficient movement of domestic and international shipments while maintaining high service levels, controlling freight costs, and supporting operational excellence.

The Logistics Manager will work closely with branch personnel, customer service, purchasing, warehouse operations, accounting, and carrier partners to ensure timely and cost-effective delivery of customer orders. This role requires strong organizational skills, transportation knowledge, and the ability to lead continuous improvement initiatives in a fast-paced distribution environment.

Essential Duties and Responsibilities: includes the following, as well as other duties that may be assigned.

• Develop and execute transportation strategies that improve service levels while reducing freight spend.
• Coordinate domestic and international shipments utilizing:
  • Less-Than-Truckload (LTL)
  • Full Truckload (TL)
  • Small Package (UPS, FedEx, DHL, USPS)
  • Air Freight
  • Ocean Freight
  • Expedited shipments
• Oversee international shipments with freight forwarders and customs brokers.
• Develop and maintain relationships with national and regional carriers.
• Negotiate freight contracts and annual carrier agreements.
• Evaluate carrier performance through KPIs including:
  • On-time delivery, claims ratio, damage rates, transit times, cost per shipment
• Ensure compliance with all applicable regulations such as DOT, Hazardous Materials, International shipping regulations, Export regulations
• Manage an internal logistics team while promoting continual growth and improvements within the department
• Develop, mentor and train team to ensure compliance to all current domestic and international shipping laws and regulations regarding proper transportation of products and good.
• Evaluate and review set performance expectations to ensure continual growth and improvement.
• Develop and work within annual transportation budgets.
• Analyze freight trends and identify cost-saving opportunities.
• Evaluate, interpret, code and post freight bills
• Find cost savings through continuous evaluation of carriers and shipping trends
• Provide transportation support to all branch locations.
• Develop and maintain standard shipping procedures.
• Work closely with warehouse teams to improve shipping efficiency.
• Collaborate with Sales, Purchasing, Customer Service, and Accounting to meet customer requirements.
• Improve customer delivery performance.
• Standardize transportation practices across all branches.
• Develop contingency plans for transportation disruptions.
• Reduce transportation costs while maintaining customer service.
• Improve shipment accuracy and on-time performance

Education and Experience: (Required and preferred educational and experiential qualifications)

• Bachelor's Degree in one of the following:
  • Supply Chain Management
  • Logistics
  • Business Administration
  • Operations Management
  • Industrial Engineering
• 5 + years of progressive transportation and logistics experience.
• 5+ years managing multi-site logistics operations.
• Experience supporting multiple distribution facilities.
• Experience managing both domestic and international transportation.
• Experience negotiating national carrier contracts.
• Experience managing LTL, TL, parcel, and international shipping.

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Proficiency in standard office and database programs/equipment
• Freight cost reduction
• On-time delivery performance
• Carrier performance
• Freight claims reduction
• Transportation budget adherence
• International compliance
• Customer satisfaction
• Process improvement implementation

Supervisory Responsibilities: Will have direct reports and will be expected to manage logistics staff. Will need to continually evaluate and review performance of staff.

Travel: Estimated travel 25%. Overnight travel as needed when needed to branch locations.

Benefits Package:

• DailyPay Earned Wage Access
• Medical
• Dental
• Vision
• Flexible Spending Account
• 401K Plan with Company Match
• Basic Life and AD&D
• Voluntary Life Insurance
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Morgan Stanley Financial Advice
• Short Term Disability
• Accident, Critical Illness and Hospital Indemnity
• MetLife Legal Plan
• Norton LifeLock
• United Pet Care Discount Program
• LifeMart Employee Discounts

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to type, use telephonic devices and view data on computer screens. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift/and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment. The noise level in the work environment is usually moderate.

Job Type: Full-time

Equal Opportunity Employer: Disability/Veteran