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Customer Implementation Manager Jobs in High Point, NC

Hayward

Customer Service Representative

Mocksville, NC

$14.25 - $19.50/hr

Implement Sales programs and promotions. * Process credits or replacement products as needed ... Familiarity with Salesforce and order management tools. * Experience in finding balanced solutions ...

ProTrade LLC

Be Seen First

Quality Manager

Lexington, NC · On-site

Plan, implement, maintain, and continually improve the AS9100D Quality Management System * Ensure compliance with customer, statutory, regulatory, and internal quality requirements * Develop and ...

Harbor Group Management

Property Manager

Greensboro, NC · On-site

Harbor Group is dedicated to outstanding customer service and providing exquisite living experience ... Develop and implement leasing and marketing strategies based on current market trends to drive ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in High Point, NC

Customer Implementation Manager information

See High Point, NC salary details

$34.8K

$92.4K

$149.9K

How much do customer implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer implementation manager in High Point, NC is $92,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What job categories do people searching Customer Implementation Manager jobs in High Point, NC look for? The top searched job categories for Customer Implementation Manager jobs in High Point, NC are:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in High Point, NC as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $92,358 per year, or $44.4 per hour.

Oracle Fusion Field Service Implementation Director

Pwc

Greensboro, NC

$155K - $410K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

25th of 72 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Director

Job Description & Summary

The Opportunity
As an Oracle Fusion Field Service Implementation Director, you will lead the implementation and configuration of Oracle's suite of applications, focusing on managing the entire customer journey from lead generation to revenue realization. Within our Digital Core Modernisation practice, you will work with Oracle's tools to enhance client operations and drive strategic objectives. As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. You will be instrumental in driving business growth, shaping client engagements, and mentoring future leaders, all while upholding PwC's reputation for quality, integrity, and inclusion.
In this role at PwC, you will develop new ideas and solutions, promote technological advances, and create an environment where people and technology thrive together. You will identify market gaps and convert opportunities into successes for the firm, adhering to professional and technical standards. Your leadership will foster a culture of continuous improvement and innovation, maximizing client satisfaction and leveraging the collective strength of the PwC Network.
Responsibilities
- Leading the implementation and configuration of Oracle Fusion Field Service solutions to optimize client operations
- Driving business growth by identifying market gaps and converting opportunities into successful engagements
- Mentoring teams to cultivate potential and foster a collaborative environment across the PwC Network
- Translating strategic vision into actionable plans that inspire and guide client engagements
- Promoting technological advances and creating environments where people and technology thrive together
- Developing innovative ideas and solutions to enhance client satisfaction and operational efficiency
- Overseeing multiple projects and maintaining executive-level client relations to uphold PwC's reputation
- Utilizing Oracle's suite of applications to manage the customer journey from lead generation to revenue realization
- Collaborating with business leaders to address client needs and deliver tailored software solutions
- Validating data integrity, security, and compliance within Oracle applications and frameworks
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
- Demonstrating proficiency in Oracle Field Services Cloud (OFSC)
- Utilizing strategic mindset to drive business growth
- Leading client engagements with a focus on Oracle CX
- Promoting technological advances in Oracle solutions
- Cultivating potential through mentoring and leadership
- Translating vision into actionable strategies

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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