ZipRecruiter

Log In

1

Customer Implementation Manager Jobs in Pennsylvania

Harris

$65K - $75K/yr

... Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service ... Customer support, low level technical support for our software users * Work closely with clients ...

Inovalon

Implementation Engineer

Canonsburg, PA · On-site

The Implementation Engineer works at the intersection of technology and customer service ... manage multiple workstreams and deliverables in a project environment; Strong customer-facing ...

PrimeRx.io

Project Manager

Cranberry, PA · On-site

$100K/mo

As an Enterprise Implementation Project Manager, you are passionate about our customers, solutions, and industry. The ideal candidate is highly accountable, has proven customer-facing experience, has ...

Inovalon

Implementation Engineer

Canonsburg, PA · On-site

The Implementation Engineer works at the intersection of technology and customer service ... to manage multiple workstreams and deliverables in a project environment; • Strong customer ...

Itron, Inc

Define, document, and manage technical design decisions aligned with platform standards and longterm maintainability * Partner collaboratively with Customer Success and Implementation teams to ensure ...

Neptune

Implementation Specialist II

Altoona, PA · On-site

... manage changes to the project * Provide clients with support until the implementation project has been completed and the client is transitioned to the Customer Support * Provide input and ...

AB SKF

PLM Implementation Specialist

Blue Bell, PA · On-site

PLM Implementation Specialist Location: Blue Bell, PA Salary Range: $ 111,000.00 to $ 125,000.00 ... Line Manager: Frequently * External suppliers: Regularly * External Customers: Adhoc What You'll ...

SKF

PLM Implementation Specialist

Blue Bell, PA

PLM Implementation Specialist Location: Blue Bell, PA Salary Range: $ 111,000.00 to $ 125,000.00 ... Line Manager: Frequently * External suppliers: Regularly * External Customers: Adhoc What Youll ...

Aegis Software

MES Implementation Engineer

Horsham, PA

$90K - $115K/yr

As a MES Implementation Engineer, you will be responsible for supporting transformation initiatives ... Recognize and manage customer adoption resistance, monitor engagement, and escalate risks to ...

IFS

Implementation Specialist US

Conshohocken, PA · On-site

You deliver visible value fast, customers see results within months * You join a fast‑growing ... Have strong domain knowledge in maintenance, asset management, and reliability concepts * Like ...

IFS

Implementation Specialist US

Conshohocken, PA · On-site +1

You deliver visible value fast, customers see results within months * You join a fast-growing ... Have strong domain knowledge in maintenance, asset management, and reliability concepts * Like ...

previous page

Showing results 41-60

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Pennsylvania

Customer Implementation Manager information

See Pennsylvania salary details

$39.1K

$103.8K

$168.4K

How much do customer implementation manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer implementation manager in Pennsylvania is $103,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $121,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What are popular job titles related to Customer Implementation Manager jobs in Pennsylvania?

For Customer Implementation Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Pennsylvania look for?

The top searched job categories for Customer Implementation Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Customer Implementation Manager jobs?

Cities in Pennsylvania with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,767 per year, or $49.9 per hour.

Implementation Specialist

Harris

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies

Job description

About Us:EIS is a public safety software company providing a full suite of products, including Jail Management Systems, Police Records Management Systems, CAD, Mobile, and Civil Service Management Systems. We are seeking talented and motivated individuals to join our Professional Services team. Previous law enforcement experience is highly desirable.

Job Description:As a Software Implementation Consultant, Software Support, you will have the opportunity to work in a fast-paced environment working with a team managing multiple concurrent projects. Your impact will be significant in ensuring the successful implementation and support of our software solutions. A successful candidate is highly motivated, can work independently, with minimal direction. This position requires the ability to learn the EIS suite of products and then communicate best practice use for new and established customers. Strong organizational skills will contribute to the candidates success. Experience instructing in the law enforcement, corrections environment is desirable.

Responsibilities:

  • Client training
  • Ability to travel for extended times is required (10+ days at times)
  • Gathering requirements for new custom work
  • Customer support, low level technical support for our software users
  • Work closely with clients and development team members to achieve client goals
  • Technical documentation
  • Product testing
  • Join on call rotation

Qualifications:

  • 5+ years of industry experience, Law Enforcement or Software Support
  • Bachelor's Degree in Business, Accounting, Information Systems, related field or equivalent work experience
  • Excellent customer service and oral/written communication skills
  • Proven problem-solving skills

What We Offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision coverage from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards

Salary range: $65,000 - $75,000 USD per year.

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

FacebookInstagram

View All Harris Computer Systems Jobs

Apply