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Customer Implementation Manager Jobs in Minnesota

ImageTrend

Technical Implementation Specialist

Eagan, MN · On-site +1

$60K - $80K/yr

Under the direction of an Implementation Lead or Manager, the Technical Implementation Specialist I will deliver and coordinate technical customer implementation and integration services for ...

ImageTrend

Customer Success Project Manager

Eagan, MN · On-site

$80K - $100K/yr

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

ImageTrend

Customer Success Project Manager

Eagan, MN · On-site +1

$80K - $100K/yr

Under the direction of the Implementation Manager, the Customer Success Project Manager is responsible for the successful completion of client project initiatives. This includes initiation, planning ...

Granicus

Implementation Project Manager

Saint Paul, MN · On-site

$60K - $108K/yr

Implementation Project Manager Location US-Remote ID 2026-10339 Category Implementation Position ... We are on a mission to support our customers with meeting the needs of their communities and ...

HHAeXchange

$100K - $125K/yr

This position will serve as our customers' primary contact, trusted advisor and senior resource ... Manage current project implementations by holding regular meetings, updating project plans, and ...

PAR Technology

$60K - $75K/yr

As an Enterprise Implementation Consultant at PAR Technology Corporation, you will be responsible ... customers and projects • Adept at leading scalable process development • Ability to manage ...

ImageTrend

Implementation Specialist I

Eagan, MN · On-site +1

$60K - $80K/yr

Description: Under the direction of an Implementation Lead or Manager, the Implementation ... Works collaboratively and effectively with other customer success teams or departments as needed to ...

Deluxe

Implementation Specialist I

Minneapolis, MN

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal ... Work with the project team to prepare customer system by customizing base software application and ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Minnesota

Customer Implementation Manager information

See Minnesota salary details

$38.2K

$101.4K

$164.5K

How much do customer implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer implementation manager in Minnesota is $101,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Minnesota? For Customer Implementation Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Minnesota look for? The top searched job categories for Customer Implementation Manager jobs in Minnesota are:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,387 per year, or $48.7 per hour.

Technical Implementation Specialist

ImageTrend

Eagan, MN • On-site, Remote

$60K - $80K/yr

Full-time

Retirement, PTO

Posted 14 days ago

Job description

Job Description
About Us:
ImageTrend, LLC. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, Minn., ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description: Under the direction of an Implementation Lead or Manager, the Technical Implementation Specialist I will deliver and coordinate technical customer implementation and integration services for ImageTrend solutions. This position works directly with our client community implementing technical solutions and integrations with ImageTrend products and services, ensuring customers get set up for success and understand their solutions.
What You'll Do:
  • Assists clients through planning, development, training and execution of delivery for ImageTrend technical solutions, including integration setup, configuration services and cancellations
  • Designs & maintains client implementation schedules, ensuring high quality delivery and compliance to timeframe and requirements by collaborating with stakeholders for all implementation processes
  • Ensures all implementation requirements, objectives, obstacles, and delays are properly documented in all systems of record, including time worked in implementation ticket and closing any project documentation or submission of milestone invoicing as required
  • Contributes to the ongoing maintenance of departmental procedures, CRM or other systems of record, internal demo sites and other internal products used
  • Establishes and maintains great relationships with clients, providing timely, informed, reliable and professional advice about our solutions, and keeping all stakeholders internal or external updated on project status
  • Conducts onsite and virtual training with clients during the implementation process
  • Ensures successful pass off to Support or other teams as appropriate after delivery of implementation or project services have been completed
  • Works collaboratively and effectively with customer success teams and other departments to proactively coordinate resources, tasks and create alignment across all teams ensuring a positive client experience and escalating issues as appropriate
  • Presents or teaches at industry conferences, events and other tradeshows, or meetings as required
  • Reviews and advises on updates to instructional and technical documentation to ensure clarity, accuracy, accessibility and ease of use to improve and maintain internal and external documentation, product requirements, release notes, screenshots, diagrams and screencast videos
  • Travel to orientation, industry or company events, or other onsite meetings as required
  • Perform additional duties or tasks as assigned

Requirements:
  • Bachelor's Degree or the equivalent combination of education and relevant work experience
  • Proven experience working in technical client services or support, preferably in implementation, integration, business analysis or project services within the SaaS/technology or healthcare and public safety industries
  • Understanding or exposure to implementation, project management or training delivery
  • Understanding of state and national EMS and Fire reporting requirements
  • Understanding of basic concepts for adult education and effective content delivery
  • Strong technical aptitude to learn new technologies or systems, proficient knowledge of MS Office Suite or other similar tools and understanding or exposure to implementation or project management tools used for delivery of education and project roll-out
  • Knowledge of ImageTrend products & functions, or other similar industry related technologies
  • Exposure to practices for defining, scoping, estimating work and tracking implementation tasks to facilitate successful project completion and an understanding of standardized data collection practices
  • Strong presentation, facilitation, interpersonal and communication skills, both verbal and written
  • Strong time management and organizational skills, and appreciation of and accountability to meeting critical timelines
  • Strong attention to detail, analytical, problem-solving and critical thinking skills
  • Ability to understand and convert requirements or specifications into technical designs
  • Understanding or exposure to application interfaces and integration architectures
  • Ability to be a proactive self-starter and work independently within a fast-paced, highly collaborative and team-oriented environment
  • Ability to maintain discretion when handling proprietary and confidential information
  • Enthusiasm for learning and expanding knowledge or skills
  • Strong work ethic, integrity, honesty, collaboration and team orientation
  • Ability to travel up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $60,000 - $80,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
Benefits, Time Off & Perks at ImageTrend
  • Insurance: Core healthcare coverages, plus employer sponsored group policies & additional voluntary plans
  • Paid Time Off: Flexible PTO, Sick Days, Holidays, Parental Leave & Volunteering
  • Retirement: Roth or Traditional 401(k) & Employer Match
  • Flexibility: Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements
  • Career Advancement: Internal growth, Tuition Reimbursement, Professional Development & LinkedIn Learning access
  • Long-term: Community Gains Incentive Program
  • Other perks: Referral Bonus Program, Employee Assistance Program

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.

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