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Customer Experience Project Manager Jobs in Minnesota

Project Manager - Workday

Minneapolis, MN ยท On-site

$60 - $65/hr

Hybrid, Minneapolis, MN (Local candidates preferred) We are seeking an experienced Project Manager with strong expertise in Workday (Finance/General Ledger) and healthcare domain experience . The ...

... customers. * Project management credentials preferred but not required. * 5+ years of project management experience * Project management in manufacturing and new product development preferred

Project Manager II

New Brighton, MN ยท On-site

$88K - $132K/yr

Five years of Project Management experience in the construction industry Travel Requirements: * This position is based in APi's New Brighton, Minnesota office. * Travel to project sites, customer ...

... customers. * Project management credentials preferred but not required. * 5+ years of project management experience * Project management in manufacturing and new product development preferred

... customers. * Project management credentials preferred but not required. * 5+ years of project management experience * Project management in manufacturing and new product development preferred

Project Manager

Savage, MN ยท On-site

$75K - $90K/yr

Restorations by Highmark is adding an experienced Project Manager to our growing team. Our Project Managers oversee restoration projects for residential and commercial properties damaged by fire ...

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Project Manager

Monticello, MN ยท On-site

$100K - $300K/yr

Our Project Managers play a critical role in creating an exceptional customer experience while ensuring every project is completed with quality, professionalism, and attention to detail. What You'll ...

Project Manager

Savage, MN ยท On-site

$75K - $90K/yr

Description Restorations by Highmark is adding an experienced Project Manager to our growing team. Our Project Managers oversee restoration projects for residential and commercial properties damaged ...

Customer Success Project Manager

Eagan, MN ยท On-site

$80K - $100K/yr

... Experience in project management, leading technical client implementation projects or another ... Office, CRM and Project tools Ability to maintain discretion when handling proprietary and ...

Customer Success Project Manager

Eagan, MN ยท On-site +1

$80K - $100K/yr

Experience in project management, leading technical client implementation projects or another ... Ability to travel based on customer and business needs and the location of customers, up to 10% ...

Provide a world class customer experience! * Performing scope review of assigned projects * Sending ... Project Manager * Detail oriented, very organized person with ability to multi-task and work in ...

... customers and elevate our clients' brands. With over 40 years of experience, we blend innovative ... At CenterPoint, the Project Manager is responsible for planning, executing, and finalizing exhibit ...

Project Manager

Woodbury, MN ยท On-site

$70K - $90K/yr

... customers and elevate our clients' brands. With over 40 years of experience, we blend innovative ... At CenterPoint, the Project Manager is responsible for planning, executing, and finalizing exhibit ...

Project Manager

Saint Paul, MN ยท On-site

$70K - $90K/yr

... customers and elevate our clients' brands. With over 40 years of experience, we blend innovative ... At CenterPoint, the Project Manager is responsible for planning, executing, and finalizing exhibit ...

Showing results 41-60

Customer Experience Project Manager information

See Minnesota salary details

$35.7K

$89.1K

$111.7K

How much do customer experience project manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer experience project manager in Minnesota is $89,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $102,300.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Minnesota? For Customer Experience Project Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Minnesota look for? The top searched job categories for Customer Experience Project Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Experience Project Manager jobs? Cities in Minnesota with the most Customer Experience Project Manager job openings:
Infographic showing various Customer Experience Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $89,056 per year, or $42.8 per hour.

Project Manager - Workday

Artius Solutions

Minneapolis, MN โ€ข On-site

$60 - $65/hr

Full-time

Re-posted 10 days ago


Job description

Job Title: Project Manager – Workday (Healthcare)
Location: Hybrid, Minneapolis, MN (Local candidates preferred)
 
 Job Description
We are seeking an experienced Project Manager with strong expertise in Workday (Finance/General Ledger) and healthcare domain experience.
The ideal candidate will have hands-on experience managing projects involving Workday financial systems and working within healthcare organizations.
 Key Responsibilities
  • Lead and manage end-to-end project delivery
  • Work closely with stakeholders and business teams
  • Manage Workday-related projects, especially Finance / General Ledger
  • Ensure timely delivery within scope, budget, and timeline
  • Coordinate with cross-functional teams
  • Provide regular project updates and reporting
 

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