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Customer Experience Project Manager Jobs in Minnesota

Dover Corporation

Project Manager

Roseville, MN · On-site

$90 - $120/hr

... customers. * Project management credentials preferred but not required. * 5+ years of project management experience * Project management in manufacturing and new product development preferred

Solid Rock Recruiting LLC

Project Manager

Marshall, MN · Hybrid

A fast-growing, family-owned self-perform concrete contractor is seeking an experienced Project Manager to help lead major private-sector concrete projects across the Upper Midwest. This is a rare ...

Highmark Companies

Project Manager

Savage, MN · On-site

$60K - $80K/yr

Highmark Restorations is seeking a skilled and experienced Project Manager . Highmark Restorations ... Ensure high levels of customer satisfaction through effective communication and prompt resolution ...

Solid Rock Recruiting LLC

Project Manager

Edgerton, MN · Hybrid

A fast-growing, family-owned self-perform concrete contractor is seeking an experienced Project Manager to help lead major private-sector concrete projects across the Upper Midwest. This is a rare ...

Actalent

Project Manager

Northfield, MN · On-site

$35 - $60/hr

Project Manager We are seeking an experienced Project Manager to lead and oversee projects from ... Manage client relations to enhance customer satisfaction * Generate and manage project schedules

ImageTrend

Customer Success Project Manager

Eagan, MN · On-site +1

$80K - $100K/yr

Experience in project management, leading technical client implementation projects or another ... Ability to travel based on customer and business needs and the location of customers, up to 10% ...

ServiceMaster DSI

Project Manager

Eagan, MN · On-site

$65K - $80K/yr

We are seeking an experienced Project Manager to lead residential and commercial restoration projects from initial estimate to project completion. This role combines relationship-building, sales, and ...

ServiceMaster DSI

Project Manager

Eagan, MN · On-site

$65K - $80K/yr

We are seeking an experienced Project Manager to lead residential and commercial restoration projects from initial estimate to project completion. This role combines relationship-building, sales, and ...

Dover Corporation

Project Manager

Roseville, MN

... customers. * Project management credentials preferred but not required. * 5+ years of project management experience * Project management in manufacturing and new product development preferred

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Minnesota

Customer Experience Project Manager information

See Minnesota salary details

$35.7K

$89.1K

$111.7K

How much do customer experience project manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer experience project manager in Minnesota is $89,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $102,300.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Minnesota?

For Customer Experience Project Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Minnesota look for?

The top searched job categories for Customer Experience Project Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Experience Project Manager jobs?

Cities in Minnesota with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $89,056 per year, or $42.8 per hour.

IT Project Manager - Atlanta,GA - Hybrid

Software Technology, Inc.

Minneapolis, MN • On-site

$102K - $121K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Unified Preferred Drug List Project Manager

Work location: 75% telecommute and 25% on site at client location in Atlanta, GA. 2 MLK Jr Drive, Atlanta, GA.

Work hours: 8am - 5pm eastern

The Unified Preferred Drug List (PDL) Project Manager manages the implementation of a single PDL on behalf of the Georgia Department of Community Health (DCH) from the perspective of Optum as the Single PDL vendor, supporting DCHs efforts to align the PDL between the Fee-for-Service (FFS) program and the newly contracted Care Management Organizations (CMOs). The Unified PDL Project Manager reports to the Optum Account Director and works closely with the DCH Pharmacy team, Northstar Healthcare Consulting (NHC), Prime Therapeutics, CMO vendors, and other DCH resources to execute DCHs desired approach for aligning stakeholder notifications, Utilization Management (UM), system messaging, system editing, and pricing.

The Unified PDL Project Manager manages the overall unified PDL project plan including Project Schedule, Risk Management Plan, Communication Plan, Status Reporting, Project Roles, and Responsibilities.

The candidate will be working with a team of 12 people from Optum, the client, and other vendors. The team is made up of Pharmacists and business resources from Optum, the State and multiple supporting vendors.

The ideal candidate for Unified PDL Project Manager should demonstrate a 5+ year history of leading Medicaid implementations, managing Medicaid pharmacy initiatives or similar projects. The Unified PDL Project Manager should be familiar with the Georgia Medicaid program, Pharmacoeconomics, and the integration points between vendors.

The Unified PDL Project Manager must possess strong verbal and written communication skills with the ability to interface at multiple levels from front line team members to senior management. The Unified PDL Project Manager should demonstrate high proficiency in Microsoft Office desktop applications, Microsoft Project, Microsoft Teams, plus experience in facilitating in-person and virtual meetings. Project Management Professional (PMP) Certification is preferred but not required.

Fee for service and Managed medicaid program experience, Project Management, Medicaid rebates, medicaid pharmacy claims processing, pharmacy reporting and analytics, Georgia Medicaid will set a candidate apart.

Interview process: MS Teams on camera interview or in person if candidate lives in the Atlanta area.

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