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Customer Experience Project Manager Jobs in Minnesota

JRK STEEL INC

Project Manager

Duluth, MN · On-site

$65K - $80K/yr

Career Growth Opportunities Job Summary We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a project's development, coordinating people ...

JRK STEEL INC

Project Manager

Duluth, MN · On-site

$65K - $80K/yr

Career Growth Opportunities Job Summary We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a project's development, coordinating people ...

Konik

Project Manager

Minneapolis, MN

The ideal candidate will have experience managing long-duration projects with customers, contractors, engineers, and internal manufacturing teams and be comfortable managing multiple projects ...

UNRL

Customer Experience Manager

Saint Paul, MN

The UNRL Customer Experience Manager will lead our Customer Service Department to drive that mission forward. This role is ideal for someone with a strong background in customer service management ...

UNRL

Customer Experience Manager

Saint Paul, MN · On-site

$80K - $95K/yr

The UNRL Customer Experience Manager will lead our Customer Service Department to drive that mission forward. This role is ideal for someone with a strong background in customer service management ...

Five Below

Customer Experience Manager

Saint Paul, MN · On-site

$19/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Solid Rock Recruiting LLC

Project Manager

Marshall, MN · Hybrid

A fast-growing, family-owned self-perform concrete contractor is seeking an experienced Project Manager to help lead major private-sector concrete projects across the Upper Midwest. This is a rare ...

Solid Rock Recruiting LLC

Project Manager

Edgerton, MN · Hybrid

A fast-growing, family-owned self-perform concrete contractor is seeking an experienced Project Manager to help lead major private-sector concrete projects across the Upper Midwest. This is a rare ...

Five Below

Customer Experience Manager

Eagan, MN · On-site

$19/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Actalent

Project Manager

Dundas, MN

$35 - $60/hr

Project Manager We are seeking an experienced Project Manager to lead and oversee projects from ... Manage client relations to enhance customer satisfaction * Generate and manage project schedules

Actalent

Project Manager

Dundas, MN

$35 - $60/hr

Project Manager We are seeking an experienced Project Manager to lead and oversee projects from ... Manage client relations to enhance customer satisfaction * Generate and manage project schedules

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Showing results 21-40

All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Minnesota

Customer Experience Project Manager information

See Minnesota salary details

$35.7K

$89.1K

$111.7K

How much do customer experience project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer experience project manager in Minnesota is $89,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $102,300.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Minnesota? For Customer Experience Project Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Minnesota look for? The top searched job categories for Customer Experience Project Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Experience Project Manager jobs? Cities in Minnesota with the most Customer Experience Project Manager job openings:
Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Minnesota as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $89,056 per year, or $42.8 per hour.

Project Manager

JRK STEEL INC

Duluth, MN • On-site

$65K - $80K/yr

Full-time

PTO

Re-posted 11 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking an experienced Project Manager to join our team. In this role, you will oversee all aspects of a project’s development, coordinating people, processes, and resources to ensure projects are completed successfully and on schedule. The ideal candidate is highly organized, resourceful, and has a proven track record as a successful Project Manager.
Responsibilities 
  • Coordinate internal and external resources 
  • Collaborate with all stakeholders
  • Develop the scope and objectives of the project
  • Track adherence to project budget and timeline
  • Ensure necessary resources are available and allocated to the project
  • Develop detailed project plans and milestones
  • Measure and report on project progress
Qualifications
  • Previous experience as a Project Manager or in a similar role is preferred 
  • Proficient in project management software
  • Strong attention to detail and ability to prioritize tasks appropriately
  • Highly organized with the ability to manage multiple projects simultaneously
  • Strong technical skills in software development and web technologies
  • Excellent verbal and written communication skills