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Customer Experience Project Manager Jobs in Rochester, MN

McGough Construction

Project Manager

Rochester, MN · On-site

Experience with estimating and field * Experience with scheduling Skills: * Strong collaboration ... Manage project sustainability requirements and documentation * Understand the requirements of our ...

Konik

Project Manager

Rochester, MN

$90K - $125K/yr

The company has experienced significant expansion in recent years and now ranks among the top ... and customer-facing project leadership. Project Manager Responsibilities * Manage commercial ...

8 Harris Rochester, Inc.

Project Manager

Rochester, MN · On-site

$105K - $158K/yr

Represent the company at customer events and outings. Communicate company capabilities and value to ... Experience with project management software (e.g., MS Project, MS SharePoint, Procore, etc.

8 Harris Rochester, Inc.

Project Manager

Rochester, MN · On-site

$105K - $158K/yr

Represent the company at customer events and outings. Communicate company capabilities and value to ... Experience with project management software (e.g., MS Project, MS SharePoint, Procore, etc.

Knobelsdorff Enterprises

Project Manager

Goodhue, MN · On-site

Serve as the primary customer interface within the enterprise ensuring appropriate communication ... Experience with basic Project Management and resource coordination, to include: estimating ...

Knobelsdorff Enterprises

Project Manager

Goodhue, MN · On-site

Serve as the primary customer interface within the enterprise ensuring appropriate communication ... Experience with basic Project Management and resource coordination, to include: estimating ...

TJX Companies

Customer experience coordinator

Rochester, MN · On-site

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer experience coordinator

Rochester, MN

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Marshalls

Customer experience coordinator

Rochester, MN · On-site

$16 - $16.50/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... management and Associates when setting and addressing priorities; provides progress updates ...

New

Performix

Project Manager

Rochester, MN

... customer) that are broad in scope. The PM is responsible to achieve project objectives and ... Calls upon experience to manage projects, and is competent in the implementation of project results.

New

TERRACON

Project Manager

Rochester, MN · On-site

Or, in lieu of a degree, a minimum of 9 years' related experience. * A valid driver's license with ... Manage all aspects of a small to medium sized project. * Works with client or NAM to define project ...

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Rochester, MN

Customer Experience Project Manager information

See Rochester, MN salary details

$37.1K

$92.4K

$115.9K

How much do customer experience project manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer experience project manager in Rochester, MN is $92,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $106,200.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Rochester, MN?

For Customer Experience Project Manager jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Rochester, MN look for?

The top searched job categories for Customer Experience Project Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Experience Project Manager jobs?

Cities near Rochester, MN with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you

Construction Project Manager Opportunities - Data Centers (Midwest, US)

The Boldt Company

Rochester, MN • On-site

$100K - $200K/yr

Full-time

Re-posted 24 days ago

Job description

Job Title: Project Manager Opportunities 
Location:  United States (Midwest focus currently)
Company:  Boldt Company 
Anticipated Salary Range: $100,000 - $200,000 -- Compensation ranges reflect the range between years of experience and our job titles of Project Manager I, Project Manager II, and Senior Project Manager.
 

At Boldt, we build more than complex projects, and we build strong relationships, great teams, and lasting impact. 

At The Boldt Company, our teams have a range of Project Management opportunities, from experienced Project Managers running day-to-day execution, to Senior Project Managers leading larger scopes and mentoring teams, to Project Executives providing multi‑project oversight and serving as the primary point of contact with owners and key partners. Across levels, the work is hands-on and field-connected: owning schedule and cost, driving change management, coordinating trade partners, and keeping communication direct and consistent so projects stay on track.

What makes the opportunity compelling is the real ownership and visibility. You are trusted to lead, expected to be present, and supported by teams that value clear accountability. Senior leadership roles expand into developing talent, strengthening critical relationships, supporting pursuits, and guiding the transition from award into execution across multiple locations and project sizes. If you’re practical, steady under pressure, and prefer solving problems with the project team (not from a distance), there’s room here. Whether you’re ready to step up into leadership or you’re already operating at the executive level.

The anticipated salary range for this position is dependent on overall experience as well as experience related directly to data center construction.  In other words, Let's Talk! Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual’s skills, experiences, education, and other job-related factors permitted by law. 

We Are Boldt 

  • Our People: We create opportunities for growth, fulfillment, and reaching full potential. 
  • Our Customers: We exceed expectations through advocacy, problem-solving, and collaboration. 
  • Our Partners: We collaborate with trust and respect to drive innovation and shared success. 
  • Our Communities: We give back with our time, talents, and resources, elevating dignity and doing good 

Why You’ll Love Working at Boldt 

  • Employee Owned: Your work fuels our success and your future 
  • Purpose‑Driven: ESG‑focused work aligned with strong values 
  • Better Together: Teamwork, trust, and shared accountability 
  • Safety First: Everyone home safe every day 
  • Career Growth: Real development through mentorship and hands‑on learning 
  • High‑Impact Projects: Complex industrial work that matters 
  • Lead & Mentor: Learn today, lead tomorrow 
  • Rich Culture: What started as a carpentry shop has grown into a multi‑million‑dollar company built on relationships and craftsmanship 
  • High Performance: By people, strengthened through AI and technology that enhance collaboration, transparency, and results. 

____________________________________________________________________________________ 

At Boldt, high performance starts with strong relationships. We believe the best projects are delivered by teams that trust each other, communicate openly, and take ownership from the field to the office. Our culture blends accountability with support; where learning, mentorship, and collaboration, power results. You won’t just contribute to projects that matter; you’ll grow alongside people who are investing in your success. 

____________________________________________________________________________________ 

What You Bring 

  • Bachelor’s degree in engineering, construction management, or related field required; equivalent experience may be considered in lieu of a degree
  • PM / Senior PM: 10+ years of construction project management experience
  • Project Executive: 15+ years of experience with demonstrated leadership across multiple projects and teams
  • Proven experience managing core project delivery (financials, schedules, forecasting, and execution)
  • Strong decision-making, organizational, and problem-solving skills in fast-paced environments
  • Ability to lead teams, build trust with stakeholders, and drive consistent project results
  • Broad understanding of construction operations and project delivery practices
  • Proficiency in Microsoft 365 Office Suite
  • A valid driver’s license may be required; subject to Motor Vehicle Records review for business travel

Nice to Have 

  • Exposure to advanced management or technical training (more critical at senior/executive levels)
  • Application of lean practices and continuous improvement approaches within project delivery
  • Expanded leadership responsibilities, including mentoring teams and developing future leaders
  • Increased involvement in multi-project oversight, client relationship management, and business development (Senior PM → Executive progression)
  • Deepening understanding of complex project environments, including scaling from single-project ownership to broader operational leadership

Unsolicited Correspondence

The Boldt Group and its subsidiaries engage recruiting agencies exclusively through our Enterprise Support Talent Acquisition team and only when a valid, Boldt approved agreement is in place. Boldt does not accept unsolicited resumes or candidate submissions at any time, including agencies with an active agreement—unless the submission is expressly requested by the Enterprise Support Talent Acquisition team. Any unsolicited submissions will be deemed the property of The Boldt Group, and no placement fees will be paid. All agency inquiries must be directed to the Enterprise Support Talent Acquisition team. At this time, we are not entertaining any new agency submissions or outreach. 

EEOC 

The Boldt Company is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.