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Customer Education Manager Jobs (NOW HIRING)

Agiloft

Customer Education Specialist

$18.25 - $22.75/hr

Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial ...

NatureBridge

Education Manager

Port Angeles, WA · On-site

$45K - $48K/yr

The Olympic Education Manager coordinates the administration of overnight environmental science ... Monitor customer and educator feedback in collaboration with Sales & Operations to ensure follow-up ...

Klaviyo

Customer Education Specialist

Denver, CO · On-site

$68K - $102K/yr

Customer Education Specialists are responsible for executing day-to-day content operations and will ... You'll be part of the Curriculum Development team and report to Klaviyo's Manager of Curriculum ...

Klaviyo

Customer Education Specialist

Denver, CO

$68K - $102K/yr

Customer Education Specialists are responsible for executing day-to-day content operations and will ... You'll be part of the Curriculum Development team and report to Klaviyo's Manager of Curriculum ...

Klaviyo

Customer Education Specialist

Boston, MA

Customer Education Specialists are responsible for executing day-to-day content operations and will ... You'll be part of the Curriculum Development team and report to Klaviyo's Manager of Curriculum ...

Advyzon

Customer Education Specialist

Chicago, IL · On-site +1

Role Overview The Customer Education Specialist is responsible for designing, developing, and ... Strong organizational skills with the ability to manage multiple projects simultaneously

Klaviyo

Customer Education Specialist

Boston, MA · On-site

$68K - $102K/yr

Customer Education Specialists are responsible for executing day-to-day content operations and will ... You'll be part of the Curriculum Development team and report to Klaviyo's Manager of Curriculum ...

Basis AI

Customer Education Lead

New York, NY · On-site

$125K - $250K/yr

... Managers across CAS, Tax, Audit, and Advisory - Design the "Basis Certified" credential ladder ... customer education or technical enablement program at a modern SaaS or AI company - Experience ...

Brownhealth

NPD Education Manager

Providence, RI

The NPD Education Manager supports onboarding, competency management, and ongoing professional ... patients, customers and one another. Evaluates learning needs through formal and informal ...

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Customer Education Manager information

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$33K

$66.1K

$107K

How much do customer education manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer education manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Customer Education Managers, and how are they addressed?

Customer Education Managers often face the challenge of designing training that caters to a wide range of customer knowledge levels and learning preferences. They address this by developing diverse resources, such as live webinars, self-paced courses, and comprehensive documentation, often updating materials based on user feedback and product changes. Collaboration with product, support, and marketing teams is key to ensuring training stays relevant and impactful. This dynamic environment requires adaptability and ongoing communication to keep educational offerings aligned with evolving customer needs.

What does a Customer Education Manager do?

A Customer Education Manager is responsible for developing and delivering educational programs that help customers effectively use a company's products or services. They create training materials, webinars, and documentation to enhance customer knowledge and satisfaction. Their goal is to improve product adoption, reduce support inquiries, and drive customer success.

What are the key skills and qualifications needed to thrive in the Customer Education Manager position, and why are they important?

To thrive as a Customer Education Manager, you need expertise in instructional design, adult learning principles, and program management, often supported by a background in education, training, or customer success. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or association with ATD are commonly required. Strong communication, relationship-building, and analytical skills help in tailoring educational materials and effectively engaging diverse audiences. These competencies are vital to ensure customers successfully adopt products or services, leading to higher satisfaction and retention.

More about Customer Education Manager jobs
What cities are hiring for Customer Education Manager jobs? Cities with the most Customer Education Manager job openings:
What states have the most Customer Education Manager jobs? States with the most job openings for Customer Education Manager jobs include:
What job categories do people searching Customer Education Manager jobs look for? The top searched job categories for Customer Education Manager jobs are:
Customer Education Manager jobs near you
Infographic showing various Customer Education Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.
Customer Education Specialist

Customer Education Specialist

Agiloft

Remote

$18.25 - $22.75/hr

Full-time

Posted 10 days ago

Job description

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft's certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.
Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.
We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
Job Responsibilities
What You'll Do
  • Design and develop scalable customer education content for Agiloft products
  • Create training modules, job aids, walkthroughs, videos, hands-on labs, and other customer-facing learning materials
  • Deliver live customer webinars, workshops, and instructor-led training sessions
  • Facilitate hands-on learning experiences both virtually and at in-person customer and industry events
  • Travel for customer onsite training, workshops, conferences, and other customer education events (estimated quarterly, potentially monthly)
  • Build learning experiences focused on product adoption, business outcomes, and real-world use cases
  • Collaborate cross-functionally to identify training gaps and prioritize customer education initiatives
  • Translate complex CLM concepts and workflows into clear, engaging, easy-to-follow learning experiences
  • Use AI-assisted tools and emerging technologies to support scalable content development and customer education initiatives
  • Build and maintain demo environments in a no-code platform
  • Contribute to training strategy, learning standards, templates, and scalable program development
  • Track training projects and manage content updates as Agiloft products evolve
  • Use customer feedback and adoption insights to continuously improve learning programs

Required Qualifications
What We're Looking For
  • 2-5 years of experience in customer education, technical training, product enablement, or a related field
  • Experience with Contract Lifecycle Management (CLM) platforms or legal technology
  • Experience in customer education, product adoption, customer enablement, or customer success-focused training programs
  • Experience creating customer-facing learning materials SaaS or enterprise software products that support software adoption and user engagement
  • Strong facilitation and presentation skills with the ability to confidently lead customer training sessions independently
  • Experience developing eLearning and multimedia training content using tools such as Articulate Rise, Storyline, and Camtasia
  • Ability to simplify technical concepts and connect product functionality to practical business use cases
  • Strong AI literacy, adaptability, and enthusiasm for emerging AI technologies
  • Comfort experimenting with and adopting AI-assisted tools to improve content development and learning workflows
  • Strong organizational skills and attention to detail
  • Experience collaborating across multiple teams and managing projects with competing priorities
  • Comfortable working in evolving environments and helping shape new programs and processes
  • Ability to learn software products quickly and build basic no-code demo environments

Preferred Qualifications
  • Bachelor's degree in Instructional Design, Education, Communications, Marketing, Business, or a related field - or equivalent practical experience
  • Experience supporting product launches or building customer education programs from the ground up
  • Background creating visually polished, customer-ready educational materials aligned to branding standards
  • Familiarity with adult learning principles and customer education best practices
  • Experience presenting at customer events, workshops, or conferences

Why This Role
This is an opportunity to help shape Agiloft's customer education and product adoption strategy during a major period of growth and innovation. You will play a foundational role in building learning programs that directly impact customer success, product adoption, and long-term user engagement across Agiloft's product portfolio.
You'll have the opportunity to build meaningful programs, work across teams, and influence how customers learn and succeed with Agiloft products.
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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