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Customer Education Manager Jobs (NOW HIRING)

Align Technology, Inc.

Align education initiatives with regional commercial objectives, customer journeys, and product ... Manage education budgets, ensuring cost efficiency and ROI * Coordinate timelines, resources, and ...

Jj

US AMC Spine Education Manager

West Chester, PA · On-site +1

Customer Management Job Sub Function: External Customer/Product Training Job Category: Professional ... The Manager, US AMC Spine Education is responsible for leading the development and execution of ...

BronxCare Health System

Educational Manager

Bronx, NY · On-site

Manages time effectively and is organized. * Through Staff Orientation leads/assists groups to ... Education & Research 1. PATIENT ADVOCACY - CUSTOMER SERVICE * Attitude - Presents to patients ...

BronxCare Health System

Educational Manager

Bronx, NY · On-site

$77/hr

Manages time effectively and is organized. * Through Staff Orientation leads/assists groups to ... Education & Research 1. PATIENT ADVOCACY - CUSTOMER SERVICE * Attitude - Presents to patients ...

Instrumentl

Customer Enablement Manager

Concord, NC · Remote

$70K - $85K/yr

Customer Education & Onboarding * Build and deploy educational materials that improve customer ... Develop, manage, and maintain data-driven messaging campaigns with high open rates and low opt-out ...

RE/MAX

Senior Manager, Education

Denver, CO · On-site

$80K - $101K/yr

A Senior Education Manager at Motto Mortgage is responsible for the strategy, development, and ... Provide prompt, warm, and memorable customer service in all education requests and live webinars ...

Milwaukee Tool

Customer Success Manager

Brookfield, WI · On-site

Create and improve scalable playbooks, best practices, training resources, customer education ... Experience managing customer relationships across multiple stakeholder levels, from field users and ...

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Customer Education Manager information

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$33K

$66.1K

$107K

How much do customer education manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer education manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by customer education managers, and how are they addressed?

Customer Education Managers often face the challenge of designing training that caters to a wide range of customer knowledge levels and learning preferences. They address this by developing diverse resources, such as live webinars, self-paced courses, and comprehensive documentation, often updating materials based on user feedback and product changes. Collaboration with product, support, and marketing teams is key to ensuring training stays relevant and impactful. This dynamic environment requires adaptability and ongoing communication to keep educational offerings aligned with evolving customer needs.

What does a customer education manager do?

A Customer Education Manager is responsible for developing and delivering educational programs that help customers effectively use a company's products or services. They create training materials, webinars, and documentation to enhance customer knowledge and satisfaction. Their goal is to improve product adoption, reduce support inquiries, and drive customer success.

What are the key skills and qualifications needed to thrive as a customer education manager?

To thrive as a Customer Education Manager, you need expertise in instructional design, adult learning principles, and program management, often supported by a background in education, training, or customer success. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or association with ATD are commonly required. Strong communication, relationship-building, and analytical skills help in tailoring educational materials and effectively engaging diverse audiences. These competencies are vital to ensure customers successfully adopt products or services, leading to higher satisfaction and retention.

More about Customer Education Manager jobs
What cities are hiring for Customer Education Manager jobs? Cities with the most Customer Education Manager job openings:
What states have the most Customer Education Manager jobs? States with the most job openings for Customer Education Manager jobs include:
What job categories do people searching Customer Education Manager jobs look for? The top searched job categories for Customer Education Manager jobs are:
Customer Education Manager jobs near you
Infographic showing various Customer Education Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Clinical Education Manager EMEA, Ortho

Align Technology, Inc.

On-site, Remote

Full-time

Re-posted 16 days ago

Align Technology rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Clinical Education Manager EMEA, Ortho is responsible for the design, delivery, and continuous optimization of highimpact clinical education programs aligned with regional business objectives. This role ensures the development of bestinclass orthodontic education across traditional and digital workflows, driving clinical excellence, customer adoption, and measurable business outcomes.
The role partners closely with regional and local commercial teams, KOLs, external speakers, and internal stakeholders to deliver scalable, evidencebased, and outcomedriven education across EMEA.
Clinical Education Strategy & Delivery
  • Design, implement, and execute EMEA orthodontic education programs covering diagnosis and treatment planning using traditional and digital orthodontic solutions
  • Deliver highquality facetoface and virtual education, including lectures, handson workshops, and blended learning experiences
  • Ensure education programs are clinically relevant, evidencebased, and adapted to regional market needs
  • Apply modern learning methodologies and pedagogic principles to maximize learner engagement and retention

Learning Effectiveness & Outcomes
  • Define clear learning objectives and implement assessment methodologies to measure educational effectiveness
  • Track, analyze, and report learning outcomes and performance metrics, linking education impact to business KPIs
  • Continuously optimize educational content and formats based on feedback, data insights, and evolving clinical evidence

Stakeholder, KOL & Faculty Management
  • Build strong clinical relationships with key clinical stakeholders across EMEA
  • Support speaker training, content alignment, and presentation excellence

Clinical & Business Insight
  • Critically read, analyze, and interpret clinical evidence, translating scientific data into practical educational content. 
  • Define and manage content localization and market prioritization strategies, balancing clinical impact, budget constraints, and regional capabilities across EMEA.
  • Interpret business and performance data to inform education strategy and prioritization
  • Align education initiatives with regional commercial objectives, customer journeys, and product strategies

Program Management & Budget Ownership
  • Manage education budgets, ensuring cost efficiency and ROI
  • Coordinate timelines, resources, and crossfunctional inputs using structured project management approaches

Digital Enablement
  • Leverage digital tools and platforms to deliver scalable education across EMEA
  • Actively use and optimize platforms such as Microsoft Teams, Zoom, Microsoft Office, and Power BI for delivery, reporting, and insights
  • Support the evolution of digital and hybrid education models
  • 6-10 years of professional experience, including at least 4 years' experience working in an education, product specialist or clinical specialist role
  • Experience in Medical Education field and/or DDS degree or equivalent
  • Orthodontist
  • Solid understanding of both traditional and digital orthodontic workflows
  • Fluent English (written and spoken); additional European or Middle Eastern languages are a strong plus
  • Excellent presentation and facilitation skills
  • Strong pedagogic skills and knowledge of adult learning methodologies
  • Resultsdriven mindset, with experience assessing and reporting learning outcomes
  • Strong coaching skills, particularly with stakeholders, speakers, and KOLs
  • Ability to critically analyze clinical literature and translate evidence into education
  • Ability to interpret business data and connect education initiatives to commercial impact
  • Proven ability to align education programs with business objectives and KPIs
  • Strong project management and budget planning capabilities
  • High digital literacy, including Zoom, Microsoft Teams, Microsoft Office, and PBI
  • Ability to balance clinical credibility, educational excellence, and business impact
  • Strong crosscultural communication skills in a complex EMEA environment
  • Experience working in a regional or international (EMEA) role preferred
  • Strategic mindset with handson execution capability
  • Passion for education, innovation, and continuous improvement

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