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Customer Education Manager Jobs (NOW HIRING)

Mural

Customer Enablement Manager

$90K - $113K/yr

This team plays a critical role in making high-quality customer education more personalized ... YOUR MISSION As a Customer Enablement Manager, your mission is to bring our customer enablement ...

Trustwell LLC

This role owns customer education strategy, knowledge management, training content (written and video), and the design and optimization of repeatable customer journeys across the full customer ...

Jobtailor

NY · On-site

Customer Education * Knowledge Management * In-App Guidance Tools * Technical Writing * Project Leadership Hard Skills * Content Creation * Information Architecture * Content Versioning * Multimedia ...

New

Socket.dev

Product Education Lead

Manhattan, NY · On-site

Reporting to the Director of Customer Education, this role combines hands-on content creation, knowledge-management leadership, education strategy, and people management. You will lead two Product ...

New

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Customer Education Manager information

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$33K

$66.1K

$107K

How much do customer education manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer education manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What does a customer education manager do?

A Customer Education Manager is responsible for developing and delivering educational programs that help customers effectively use a company's products or services. They create training materials, webinars, and documentation to enhance customer knowledge and satisfaction. Their goal is to improve product adoption, reduce support inquiries, and drive customer success.

What are the key skills and qualifications needed to thrive as a customer education manager?

To thrive as a Customer Education Manager, you need expertise in instructional design, adult learning principles, and program management, often supported by a background in education, training, or customer success. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or association with ATD are commonly required. Strong communication, relationship-building, and analytical skills help in tailoring educational materials and effectively engaging diverse audiences. These competencies are vital to ensure customers successfully adopt products or services, leading to higher satisfaction and retention.

What are some typical challenges faced by customer education managers, and how are they addressed?

Customer Education Managers often face the challenge of designing training that caters to a wide range of customer knowledge levels and learning preferences. They address this by developing diverse resources, such as live webinars, self-paced courses, and comprehensive documentation, often updating materials based on user feedback and product changes. Collaboration with product, support, and marketing teams is key to ensuring training stays relevant and impactful. This dynamic environment requires adaptability and ongoing communication to keep educational offerings aligned with evolving customer needs.

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Customer Education Manager jobs near you
Infographic showing various Customer Education Manager job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Clinical Educational Manager - Dallas

Dallas, TX • Remote

HRIS-Payroll and Timecard Systems
See more jobs at HRIS-Payroll and Timecard Systemsexternal

Full-time

Re-posted 8 days ago

Job description

Clinical Education Manager

medi USA is growing, and we need you to join the team in Dallas!

medi is a market leader in medical devices and is looking for folks ready to operate in a professional environment to service medi’s USA’s expanding business needs. 

The Clinical Education Manager leads efforts in the training and educational development of medi sales reps, customers and healthcare professionals on medi products with the goal of revenue growth. They provide support both internally and externally on medi products as well as training and education (programs) for both internal and external use.


 Essential Duties and Responsibilities include, but are not limited to, the following:

  • Develop proficiency in Phlebology, Lymphology and Wound Care with regards to the disease states, product design and function.
  • Travel will be 70% or more.
  • Travel with reps in the field will be 60% of role.
  • Prepare a report on objectives and results on all field visits submitted to the appropriate senior managers or through medi field activity documentation platform by the end of the week spent within the territory.
  • Represent medi at conferences, shows and other events.
  • Attend meetings, training sessions, etc. with medi.
  • Provide public and private educational webinars for customers, as well as offer virtual support to customers through video meeting platforms.
  • Assist in developing training and sales materials, presentations, etc. as requested.
  • Establish and maintain relationships with industry leaders – healthcare professionals, customer/dealers, etc.
  • Support the Director of Sales as needed.
  • Administrative duties as assigned.
  • Other duties as assigned.


 Education and/or Experience

  • BA/BS or a minimum of 3 years of proven industry success in sales, marketing, or clinical experience. 
  • Proven success in training and development for revenue growth. 
  • Demonstrated public speaking and interaction. 
  • Demonstrated professionalism.
  • Knowledge of compression and experience with measuring is preferred
  • Ability to work with a variety of personality types
  • Familiarity with computers and  Microsoft Office
  • Adaptability to new processes and technology
  • Excellent communication, written, and presentation skills
  • Willingness to travel as needed


Benefits

As a Clinical Education Manager, you will receive comprehensive training to familiarize you with our medical product lines and with our sales system. We appreciate your hard work and dedication and will reward you with a compensation package as well as a benefits package.

Your benefits as a medi USA employee will include a competitive compensation and benefits package that includes: