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Education Customer Success Manager Jobs (NOW HIRING)

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer ... Educating customers on how to use Murj Analytics to track key metrics, generate reports, and gain ...

storesight.com

Customer Success Manager

Customer Success Manager Storesight is an AI-powered platform purpose-built by CPG executives in ... Serve as a subject matter expert on the StoresightAI platform and products, educating customers on ...

Azeus Systems

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Jobtailor

Customer Success Manager

Boston, MA · On-site

* Lead and grow a team of four to six Customer Success Managers * Run 1:1s, set expectations, coach against the Customer Success career progression framework, own development plans and performance ...

New

TestRigor

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

OpenLoop

Customer Success Manager

Customer Success Manager OpenLoop is looking for a Customer Success Manager to join our team ... Deliver standardized training and education sessions to clients using existing materials and ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Aidoos

Customer Success Manager

Customer Success Manager At H1, we are dedicated to ensuring that healthcare information is accessible to everyone. As a Principal Customer Success Manager in the Pharma sector, you will act as a ...

Intelliculture

Customer Success Manager

Customer Success Manager Location: Remote (Western U.S. or Western Canada preferred) At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based ...

Lumion

Customer Success Manager

South Jordan, UT · On-site

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...

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Education Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do education customer success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for education customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Education Customer Success Manager vs Education Account Manager?

AspectEducation Customer Success ManagerEducation Account Manager
CredentialsTypically requires a bachelor's degree in education, business, or related fields; certifications in customer success or account management are a plusSimilar educational background; often holds certifications in account management or sales
Work EnvironmentFocuses on onboarding, training, and ongoing support for educational clientsManages client accounts, renewals, and sales growth within educational institutions
Employer & Industry UsageUsed by edtech companies, online learning platforms, and educational service providersCommon in edtech, software providers, and educational publishers

The Education Customer Success Manager primarily ensures client satisfaction and product adoption, while the Education Account Manager focuses on managing client relationships, renewals, and sales growth. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and focus areas.

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Education Customer Success Manager jobs near you

Education Customer Success Specialist

Saint Louis, MO • On-site

Intoximeters Inc
Personal Services • 51 - 200 employees
Learn more about Intoximeters Incexternal

Full-time

Posted 25 days ago

Job description

Description:

 We are seeking a strategic, collaborative, curious and self-motivated Customer Success Specialist with a professional demeanor to join our Training Department. Our Training Department operates like a mini-school for our B2B customers, and this role is the front line of the customer experience — coordinating our training programs, supporting customers through onboarding and renewal, and building the relationships that keep clients engaged with our products for years to come. 


This is more than an administrative role. You'll own the customer's journey through our training and certification programs and act as an internal advocate to make sure customers get real value from our solutions. You'll work directly with and provide support to the Training Manager and the broader Training Department, and you'll work interdepartmentally with marketing and business development to ensure communication and opportunities to educate our customer are at the center of everything we do.


Customer & Training Coordination (40%)

  • Serve as the primary point of contact for customer training inquiries and class registrations
  • Organize and run training classes end-to-end: student enrollment, pre-class communication, hotel arrangements, class supplies, and materials
  • Generate training certificates and coordinate exams (fax and online) for instructors renewing certification
  • Maintain the training client database and master class schedule
  • Process orders and manage order entry
  • LMS and other system maintenance and trouble shooting


Customer Success & Retention (50%)

  • Monitor customer engagement and training activity to identify at-risk accounts and renewal opportunities
  • Proactively reach out to customers to encourage continued participation and expand use of training resources
  • Build strong, consultative relationships with customers and act as their internal advocate, escalating issues appropriately
  • Track and report on customer engagement, satisfaction, and retention tied to training programs
  • Respond to customer calls and emails in a positive, empathetic, and professional manner


Professional Development (10%)

  • As a relentless agent of customer success, you are always looking to improve the customer experience — and your own skillset — so you can grow this role into the next level of success. You may not have all the skills listed below; you may have a combination of skills that can be developed and applied to the role. We want to help you develop as a professional.


Requirements:
  • Bachelor's degree in education, marketing, business or data preferred (looking for combination of skills)
  • 3–5 years of experience in education, marketing, administrative, customer service, or customer success roles — did you have an incredible internship? Include it on your resume.
  • LMS, CRM, and ERP/ISM system experience required (one or a combination)
  • Proficiency in MS Office Suite
  • Exceptional verbal and written communication skills; pleasant phone presence
  • Highly organized multi-tasker with a relentless focus on client service (project management a plus)
  • Able to work independently and self-motivated
  • Meeting/event planning experience a plus

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability.

Must be authorized to work in the U.S. on a permanent basis. Our company participates in E-Verify.