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Customer Development Manager Jobs in Towson, MD (NOW HIRING)

GoodLeap

Business Development Manager

Baltimore, MD · On-site +1

$60 - $100K/hr

The Business Development Manager will be instrumental in helping new Home Improvement Contractors ... Customer Focused * Able to work with minimal supervision Compensation: $60-$100k Additional ...

GoodLeap

Business Development Manager

Baltimore, MD · Remote

$60 - $100K/hr

The Business Development Manager will be instrumental in helping new Home Improvement Contractors ... Customer Focused * Able to work with minimal supervision Compensation: $60-$100k Additional ...

Securitas

Business Development Manager

Linthicum, MD · On-site

$60K - $70K/yr

We invest heavily in your development, ensuring you're fully equipped to deliver results. Your Role ... Comfortable with CRM systems and modern sales tools. * Characteristics: * Self-motivated and ...

Cobain Global

Business Development Manager

Baltimore, MD · On-site

$80 - $100/hr

Logistics - Freight Forwarding ( Dubai, Sharjah, Ras Al Khaimah, Abu Dhabi, Turkey & Oman ) DUTIES • Increasing revenue through retention of customers as well as identify and develop new client ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Towson, MD

Customer Development Manager information

See Towson, MD salary details

$10.5K

$86.6K

$177.2K

How much do customer development manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer development manager in Towson, MD is $86,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $107,300.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Towson, MD look for?

The top searched job categories for Customer Development Manager jobs in Towson, MD are:

What cities near Towson, MD are hiring for Customer Development Manager jobs?

Cities near Towson, MD with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Towson, MD as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $86,626 per year, or $41.6 per hour.

Development Manager, Strategic Philanthropy

Foundation Fighting Blindness

Columbia, MD • Remote

$80K - $90K/yr

Full-time

Re-posted yesterday

Job description

The Development Manager, Strategic Philanthropy serves as a key partner to senior philanthropy leadership, supporting the development and advancement of a robust philanthropic pipeline. This role combines prospect research, donor intelligence, relationship management, CRM oversight, and donor engagement strategy to help identify, cultivate, and advance transformational giving opportunities. Working across domestic and international markets, the Development Manager helps deliver exceptional donor experiences and strengthens the organization's ability to build meaningful, long-term philanthropic partnerships.
Core Responsibilities include:Donor Intelligence, Qualification & Pipeline Development
  • Conduct research and due diligence to identify, assess, and qualify high-potential individual, foundation, and institutional philanthropic prospects.
  • Analyze philanthropic interests, giving history, capacity, and alignment with organizational priorities.
  • Develop prospect profiles, donor intelligence briefs, and engagement recommendations to support cultivation strategies.
  • Draft introductory and follow-up communications to support relationship-building and donor engagement efforts.
  • Prepare briefing materials, background research, and meeting preparation documents for philanthropy leadership.
  • Track prospect activity, engagement plans, and next steps within the CRM to maintain a healthy and actionable pipeline.
Strategic Philanthropy Execution
  • Support the advancement of strategic fundraising priorities through coordinated planning, execution, and follow-through.
  • Maintain an accurate philanthropic pipeline, ensuring opportunities are appropriately staged, documented, and progressed.
  • Develop dashboards, reports, and pipeline analyses to support fundraising strategy and leadership decision-making.
  • Prepare agendas, briefing materials, presentations, and meeting summaries; monitor progress on key action items.
  • Coordinate with internal teams and external partners to support philanthropic initiatives and donor engagement activities.
  • Partner with Marketing and Communications to develop donor-facing materials, presentations, and stewardship collateral.
Donor Engagement & Stewardship
  • Support cultivation and stewardship strategies for current and prospective donors.
  • Prepare donor intelligence and briefing materials for philanthropy leadership and frontline fundraisers.
  • Draft donor communications, acknowledgments, and stewardship touchpoints.
  • Ensure accurate documentation of donor interactions, commitments, and engagement activities within the CRM.
  • Support the delivery of personalized, high-quality experiences that strengthen donor relationships and long-term engagement.
Cultivation Events & Special Engagements
  • Coordinate high-touch donor cultivation and stewardship experiences in the U.S. and internationally.
  • Manage event logistics, guest strategy, invitation and RSVP tracking, vendor coordination, briefing packets, run-of-show planning, and post-event follow-up.
  • Support intimate donor gatherings and engagement opportunities designed to strengthen relationships with high-net-worth individuals and philanthropic partners.
  • Ensure excellence, consistency, and attention to detail across all donor-facing experiences.
Required Qualifications:
  • 4-7 years of experience in fundraising, philanthropy, donor relations, prospect development, advancement services, relationship management, or a related field.
  • Demonstrated experience conducting prospect research, due diligence, and donor intelligence gathering.
  • Experience maintaining and managing donor or prospect information within a CRM platform (Salesforce, Raiser's Edge, Virtuous, Blackbaud, or similar systems).
  • Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholder relationships simultaneously.
  • Exceptional written and verbal communication skills, including experience preparing executive briefings, donor communications, presentations, or reports.
  • Experience coordinating meetings, events, or engagement activities for senior leaders, donors, clients, or other external stakeholders.
  • High level of discretion and professionalism when handling confidential donor and organizational information.
  • Strong attention to detail and commitment to accuracy in reporting, documentation, and follow-through.
Preferred Qualifications:
  • Experience with international fundraising or global philanthropic engagement.
  • Familiarity with ultra-high-net-worth donor strategy and venture philanthropy models.
  • Comfort operating in executive-facing, high-visibility settings.
  • Experience building dashboards, KPIs, or campaign reporting tools.
Position Specifics:
  • Location: This position is work from home-office: candidates must reside in MD, D.C., or VA. 
  • Compensation: Budgeted starting salary range: $80,000- 90,000/yr, commensurate with experience and aligned with geographic market considerations and internal equity
  • Additional Compensation: Eligible for an annual incentive bonus of up to 5%
  • Tools & support: HP or Mac laptop, monitor, printer, and $120 monthly technology stipend
  • Schedule: Full‑time, Monday–Friday, with flexibility; occasional evenings and weekends as required for planned events
  • Reporting relationship: Reports to the Chief of Philanthropy
  • People management: No direct reports

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