Customer Development Manager Jobs in Modesto, CA

OverviewPACE Supply is currently seeking a dynamic and results-oriented Business Development Manager (BDM), Water Heater to join our team.  This is an in-market remote position based in the Central and Northern Valley Territory of California, with a primary focus on driving growth and market share for our Water Heater product line (tank, tankless, electric, gas, and hybrid models). In partnership with Account Managers, the BDM will identify and qualify new customers, uncover opportunities with plumbing and mechanical contractors, and effectively communicate the value of our water heater solutions to drive sales and expand market presence in the region.  If you are a proactive, results-driven professional with experience in the plumbing industry and a strong passion for water heating products, we encourage you to apply.Join PACE Supply and play a key role in the continued growth and success of our Water Heater division.

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Responsibilities

• Build and maintain strong relationships with plumbing contractors, mechanical contractors, and wholesalers to grow water heater sales.
• Partner closely with Account Managers and their customers to provide technical support, product recommendations, and solutions for water heating projects.
• Proactively identify and develop new business opportunities with existing house accounts as well as new plumbing and mechanical contractors.
• Conduct market research to identify high-potential plumbing contractors and target accounts for water heater products.
• Effectively promote the division's full range of water heater products, highlighting advantages in efficiency, reliability, installation, and warranty.
• Develop accurate and competitive quotes/proposals for water heater projects, working directly with customers and account managers.
• Stay current on industry trends, new water heater technologies (e.g., heat pump, condensing, low-NOx), codes, and regulations.
• Attend trade shows, contractor events, and training sessions to represent the company and build industry relationships.
• Provide training and product education to internal teams (sales, counter, and branch staff) on water heater products and applications.
• Maintain detailed records of customer interactions, opportunities, and sales activity in the CRM.
• Deliver regular reports on sales performance, market feedback, and pipeline development.

Qualifications

An equivalent combination of education and relevant experience may be considered.

• High school diploma or equivalent credential required. Bachelor's Degree preferred.
• Minimum of 3 years of sales experience in the Water Heater industry (strongly preferred).
• Solid product knowledge of water heaters (tank, tankless, gas, electric, and hybrid models).
• Proven ability to work independently, manage multiple priorities, and thrive with minimal supervision.
• Excellent communication and interpersonal skills (both written and verbal).
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Experience with CRM systems (Phocas preferred) and virtual meeting tools (MS Teams, Zoom).
• Valid driver's license with a clean driving record.

Key Attributes:

• Self-motivated, proactive, and results-oriented
• High integrity, strong work ethic, and accountability
• Passion for the plumbing/water heating industry
• Team player with a collaborative mindset

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Work Environment

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times. 

Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

IN MARKET REMOTE

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

Employment Type: FULL_TIME