Customer Development Manager Jobs in Federal Way, WA

About Ada Infrastructure

Ada Infrastructure is a part of the digital infrastructure platform of Ares Management Corporation (NYSE: ARES), a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes.

We are a global data center business grounded in sustainability, safety, and security. With a world-class team of industry leaders and the resources of Ares Management Ada Infrastructure is executing on our mission to lead the world in sustainable digital infrastructure that drives customer success and social benefit.

Summary

The Development Manager for North America leads data center sites from Letter of Intent through entitlements and permitting, preparing sites for handoff to the delivery team. This role requires strong leadership, project management, and coordination skills to guide internal and external experts, mitigate risks, manage budgets, andmaintainschedules. The ideal candidate has a developer background, experience managing BTS and Spec developments, and the ability to navigate multiple customer requests and development pathwaysat once. They must manage projects with flexible strategies, using input fromSME'sto deliver the highest and best value for each site.

Key Responsibilities

Due Diligence, Development, and Entitlement Management

• Lead site development from Letter of Intent through permitting, entitlements, and regulatory approvals.

• Lead site due diligence in both desktop and detailed formats to support site acquisitions.

• Coordinate with municipalities,permittingagencies, utilities, and consultants to secure required approvals.

• Consolidateinput from technical experts and stakeholders to track project risks, recommend mitigation strategies, andmaintaincompliance with schedules and budgets.

• Oversee environmental assessments, land use studies, and utility interconnection requirements.

• Ensure sites meet organizational criteria for power, fiber, water, access, and constructability prior to handoff.

Site Feasibility

• Conduct initial site reviews to assess feasibility, including zoning, land use, infrastructure, and regulatory requirements.

• Provide recommendations on site viability and prioritize development opportunities.

• Support the internal site selection team in conversations with landowners, brokers, and partners during early acquisition phases, providing guidance andassistanceas needed.

Leadership and Cross-Functional Collaboration

• Serve as thecentral pointof coordination, gathering information from subject matter experts tomaintainalignment across teams.

• Ensure that project schedules, deliverables, budgets, and risks are activelymonitoredand communicated to senior leadership.

• Partner with legal, siteselection, energy, design, sustainability, and delivery teams to ensure smooth project execution.

• Develop standardized processes and tools for consistent North American development practices.

Project Management and Reporting

• Maintain schedules, milestone trackers, release logs, and development summaries, and coordinate information into regional and global dashboards.

• Track permitting and entitlement progress, ensuring documentation of approvals, assumptions, and decisions.

• Prepare executive summaries, status reports, and presentations for senior leadership and investment review.

• Lead teams to make strategic decisions for projects with multiple development pathways, ensuring the highest and best value outcomes for each site based on SME input.

Skills and Experience

• Bachelor's degree inArchitecture,engineering, planning, development,construction management, ora relatedfield. Advanceddegree isa plus.

• 7 to 10 years of experience in North Americandata centerdevelopment, real estate development, orequivalent.

• Demonstrated leadership in managing multidisciplinary teams and coordinating input from multiple subject matter experts.

• Strong knowledge of zoning, entitlements, CEQA/NEPA, andpermittingprocesses across multiplejurisdictionsin North America.

• Experience with BTS and Spec developments.

• Track recordof managing budgets, schedules, and risks for complex development projects.

• Experience coordinating with municipalities, utility providers, and regulatory agencies.

• Ability to manage multiple customer requests and development pathways seamlessly, prioritizing competing needs effectively.

• Ability to manage projects with fungible development strategies and lead teams to the highest and best value.

• Lead comprehensive site due diligence in both desktop and detailed formats to inform acquisition decisions.

• Excellent project management, analytical, organizational, and communication skills.

• Experienceproject management tools, Excel, PowerPoint, Procore, Dashboards, Outlook.

• Comfortable working in a fast-paced environment with shifting priorities.

• Willingness to travel domestically up to 20 percent.

Physical Requirements

The work for this position will be conducted in an office environment. The role may requiremaintaininga stationary position for extended periods of time,operatinga computer and other office productivity machinery, attending to tasks for extended periods of time, and communicatingaccurateinformation effectively and efficiently.Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions of this role.