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Customer Development Manager Jobs in Boston, MA (NOW HIRING)

GardaWorld

Business Development Manager

Boston, MA · On-site

$80K/yr

Business Development Manager - Uncapped Commission $175K-$250K OTE Technology-Driven Security ... Territory coverage with customer-facing time as needed Your Responsibilities as Position Title

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Design and deliver customer onboarding, recognition, advocacy, and engagement programs that ...

RXinsider LTD.

Community Development Manager

Waltham, MA · On-site

$136 - $146/hr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

New

Imprivata

Community Development Manager

Waltham, MA

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Imprivata

Community Development Manager

Waltham, MA · On-site

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Quanterix

Business Development Manager

Boston, MA · On-site

$105K - $150K/yr

Business Development Manager Remote - New England Quanterix is a global leader in ultra-sensitive ... Technology familiarity with the ability to gain proficiency using a Customer Relationship ...

QUANTERIX CORP

Business Development Manager

Boston, MA · On-site

$105K - $150K/yr

Business Development Manager Remote - New England Quanterix is a global leader in ultra-sensitive ... Technology familiarity with the ability to gain proficiency using a Customer Relationship ...

Optikos

Business Development Manager

Wakefield, MA · On-site

$150K - $180K/yr

Identify, research, and pursue new customers, markets, strategic partnerships, and business ... business development, technical sales, or account management experience in a customer-facing ...

Caesarstone

Business Development Manager

Boston, MA · On-site +1

$91K - $114K/yr

Customer Relationship Development: • Maintain existing customer relationships and develop new ... and management to align strategies with overall company goals. Product Expertise: • Become an ...

Caesarstone

Business Development Manager

Boston, MA · On-site

$91K - $114K/yr

Develop effective customer account plans, manage existing accounts, and identify new business prospects. * Utilize sales and business development expertise to represent a brand renowned for industry ...

Chewy

Software Development Manager

Boston, MA · On-site

$134K - $177K/yr

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Boston, MA

Customer Development Manager information

See Boston, MA salary details

$11.9K

$98.2K

$201K

How much do customer development manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer development manager in Boston, MA is $98,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $121,700.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are popular job titles related to Customer Development Manager jobs in Boston, MA?

For Customer Development Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Customer Development Manager jobs in Boston, MA look for?

The top searched job categories for Customer Development Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Customer Development Manager jobs?

Cities near Boston, MA with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Boston, MA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,237 per year, or $47.2 per hour.

Business Development Manager

GardaWorld

Boston, MA • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 406 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description


Business Development Manager - Uncapped Commission $175K-$250K OTE Technology-Driven Security Solutions!
ECAM is seeking an experienced Business Development Manager to take full ownership of a defined territory and drive profitable new business growth. This role is ideal for a high-performing B2B sales professional who thrives in a full-cycle sales environment-from strategic prospecting and consultative discovery through negotiation and close-while partnering closely with operations, marketing, and sales leadership to ensure a seamless handoff and strong customer outcomes.
You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace of mind. This opportunity is well-suited for someone motivated by performance-based earnings, with uncapped commission and an on-target earnings range of $175,000-$250,000 for top performers who are eager to own their results and maximize their earning potential.
What's in it for You
  • Competitive salary: $80,000.00 base, OTE $175,000 - $250,000 per year
  • Work site location: Boston, MA (This is a hybrid position)
  • Work Schedule: Full-time
  • Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career growth: career growth opportunities at ECAM
  • Travel: Territory coverage with customer-facing time as needed

Your Responsibilities as Position Title
  • Own the full new-business sales cycle, prospecting, qualifying, and closing net-new opportunities for ECAM's CCTV, video surveillance, and live/remote video security monitoring solutions.
  • Lead a disciplined, consultative sales process that includes discovery, stakeholder alignment, solution design, and the development of persuasive business cases focused on risk reduction, loss prevention, and operational efficiency.
  • Create and deliver high-impact proposals, RFP responses, and executive-level presentations that position ECAM as a trusted, long-term partner.
  • Maintain accurate pipeline management and forecasting in Salesforce and related tools, ensuring activities, milestones, and next steps are consistently up to date.
  • Develop and execute a strategic territory plan by identifying high-value verticals, prioritizing target accounts, and deploying focused outreach to drive pipeline growth and velocity.
  • Partner closely with operations and internal stakeholders to align expectations, ensure smooth implementation, and deliver a strong post-sale customer experience.
  • Collaborate with Business Development and BDR teams to strengthen go-to-market execution and improve conversion across the funnel.
  • Support additional initiatives and responsibilities as business needs evolve.

Your Qualifications
  • Authorized to work in the United States
  • Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
  • 2+ years of B2B business development or sales experience, with a consistent track record of meeting or exceeding quota.
  • Demonstrated ability to navigate complex sales cycles involving multiple stakeholders and decision-makers.
  • Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline management skills.
  • A consultative, customer-focused selling style with the credibility to engage senior leaders and the follow-through to close.
  • Experience selling security technology or related B2B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services, or adjacent offerings.
  • Familiarity with target environments, including construction, commercial real estate, logistics, manufacturing, or critical infrastructure.
  • Experience responding to RFPs and developing ROI or total cost of ownership narratives to support risk mitigation and security investments.

Your skills and competencies
  • Strategic Hunter Mentality: Proven ability to identify, pursue, and win net-new business through proactive prospecting, disciplined follow-up, and competitive positioning.
  • Consultative Selling Acumen: Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building compelling value propositions with executive stakeholders.
  • Complex Deal Management: Comfortable managing long, multi-stakeholder sales cycles and navigating procurement, legal, and operational decision-makers.
  • Financial & Business Insight: Ability to articulate ROI, risk mitigation, and total cost of ownership to support investment decisions and close high-value deals.
  • Execution & Accountability: Highly organized, data-driven, and self-motivated, with strong CRM discipline, forecasting accuracy, and ownership of results.

ECAM: Safeguarding Sites with Innovation
ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7.
It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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