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Customer Development Manager Jobs in Lancaster, MA

Aston Carter

Business Development Manager

Stow, MA · On-site

$140K - $160K/yr

Business Development Manager The Business Development Manager identifies and secures new business ... Maintain accurate and detailed records of all customer interactions, opportunities, and activities ...

Aston Carter

Business Development Manager

Stow, MA · Remote

Business Development Manager The Business Development Manager identifies and secures new business ... Maintain accurate and detailed records of all customer interactions, opportunities, and activities ...

Generac

Business Development Manager

Marlborough, MA

$96K - $144K/yr

The Business Development Manager has the responsibility to develop and execute a territory ... This role acts as the primary customer contact for end user and municipal sales in territory ...

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Design and deliver customer onboarding, recognition, advocacy, and engagement programs that ...

Imprivata

Community Development Manager

Waltham, MA

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Lancaster, MA

Customer Development Manager information

See Lancaster, MA salary details

$11.3K

$92.9K

$190K

How much do customer development manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer development manager in Lancaster, MA is $92,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What job categories do people searching Customer Development Manager jobs in Lancaster, MA look for? The top searched job categories for Customer Development Manager jobs in Lancaster, MA are:
What cities near Lancaster, MA are hiring for Customer Development Manager jobs? Cities near Lancaster, MA with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Lancaster, MA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $92,888 per year, or $44.7 per hour.
Engineer Business Development Manager

Engineer Business Development Manager

Williamson Pump & Motor

Hopkinton, MA • Remote

$70K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Williamson Pump and Motor is seeking a motivated and dynamic Engineer Business Development Manager.
As a full-time Business Development Manager, the ideal candidate will be responsible for promoting and educating engineers about various products, including sewer lift station equipment, fire pumps, boosters, HVAC equipment, flood control systems, and more. This role will focus on managing new projects, upgrades, and strategies, while guiding the transaction process through civil and mechanical engineering firms, as well as contractors.

The Sales candidate will also be responsible for building and maintaining relationships with engineers, as well as developing and educating them on our products. A solid background in sales and business development is essential.

Key Responsibilities:

  • Identify prospective engineers and follow up on potential sales leads.
  • Develop and maintain relationships with existing engineers and clients.
  • Utilize analytical tools, PowerPoint, and conduct "lunch and learn" sessions.
  • Prior experience in sales related to motors, HVAC pumps, and rotating equipment is highly desirable.
  • Sell top-of-the-line products while working with the most experienced Motor-Pump sales and service team in the industry.

Job Requirements:

  • Strong mechanical knowledge and technical sales experience.
  • Experience interacting with engineering companies is preferred.
  • Proven track record of sales growth and customer development.
  • Excellent relationship-building skills with clients and customers.
  • Strong entrepreneurial drive and work ethic.
  • Comfort with technology (cell phones, iPads, etc.).
  • Knowledge of rotating equipment and pump hydraulics is a plus.
  • Familiarity with Variable Frequency Drive (VFD), PLC controls, and control panels.
  • Experience in designing sewer lift stations is beneficial.
  • Minimum of 3 years of sales experience.
  • Proven experience working with engineering firms is preferred.
  • Proficient in CRM systems and Microsoft Office Suite.

Job Type: Full-time
Work Location: In-person

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay