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Customer Development Manager Jobs in Lancaster, MA

SharkNinja

Product Development Manager

Needham, MA

$124K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for every customer on every product we bring to market. Responsibilities: * Support the Ninja business onsite in our Needham, MA headquarters with the development of successful and profitable ...

SharkNinja

Product Development Manager

Needham, MA

$124K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for every customer on every product we bring to market. Responsibilities: * Support the Shark business onsite in our Needham, MA headquarters with the development of successful and profitable ...

Staples, Inc.

Partner Development Manager

Framingham, MA · On-site +1

  • Retirement

  • PTO

As a Partner Development Manager, you will play a critical role in strengthening strategic vendor ... Experience working with CRM platforms such as Salesforce.com. * Strong collaboration skills with ...

Staples, Inc.

Partner Development Manager

Framingham, MA · On-site

  • Retirement

  • PTO

As a Partner Development Manager, you will play a critical role in strengthening strategic vendor ... Experience working with CRM platforms such as Salesforce.com. * Strong collaboration skills with ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Lancaster, MA

Customer Development Manager information

See Lancaster, MA salary details

$11.3K

$92.9K

$190K

How much do customer development manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer development manager in Lancaster, MA is $92,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $115,100.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Lancaster, MA look for?

The top searched job categories for Customer Development Manager jobs in Lancaster, MA are:

What cities near Lancaster, MA are hiring for Customer Development Manager jobs?

Cities near Lancaster, MA with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Lancaster, MA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $92,888 per year, or $44.7 per hour.

Product Development Manager

SharkNinja

Needham, MA

$124K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

SharkNinja rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

46th of 159 rated electronics manufacturers

Job description

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. 

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market.

Responsibilities:

  • Support the Ninja business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio – you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team’s deliverables.
  • Help define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. 
  • Assist in taking ownership of your assigned categories’ sales performance – partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. 
  • Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer’s top choice every time. 
  • Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. 
  • Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. 
  • Act as the product “expert” for cross-functional team member questions and concerns. 
      
      
    ATTRIBUTES & SKILLS: 
  • 1-2+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field – preferable at a consumer goods company. 
  • Bachelor’s Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. 
  • A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products. 
  • A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills.  
  • COMMUNICATING FOR IMPACT, one of SharkNinja’s SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills – both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) – are required. 
  • Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. 
  • A desire to learn and grow in a passionate environment. 
  • The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. 

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. 

Pay Range
$56,300—$75,000 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  
Life At SharkNinja  
Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

  • For candidates based in all regions, please refer to this Candidate Privacy Notice.

  • For candidates based in China, please refer to this Candidate Privacy Notice.

  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

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