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Customer Development Manager Jobs in Dighton, MA

BDA, Inc

Business Development Manager

Warwick, RI · On-site

$60K - $70K/yr

Business Development Manager Build the Rhode Island Market for All Dry Services Outside Sales ... Coordinating with operations to deliver outstanding customer experiences If you enjoy being out in ...

BDA, Inc

Business Development Manager

West Warwick, RI · On-site

$60K - $70K/yr

Business Development Manager Build the Rhode Island Market for All Dry Services Outside Sales ... Coordinating with operations to deliver outstanding customer experiences If you enjoy being out in ...

BDA, Inc

Business Development Manager

Fairhaven, MA · On-site

$55K - $65K/yr

Business Development Manager | Outside Sales - Restoration Services South Coast (Southeastern ... Following up consistently and maintaining activity within CRM * Working closely with company ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Dighton, MA

Customer Development Manager information

See Dighton, MA salary details

$11.3K

$92.7K

$189.6K

How much do customer development manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer development manager in Dighton, MA is $92,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $114,800.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What cities near Dighton, MA are hiring for Customer Development Manager jobs? Cities near Dighton, MA with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Dighton, MA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $92,656 per year, or $44.5 per hour.

Customer Development Representative

Crown Uniform and Linen Service

Brockton, MA • On-site

$65K - $90K/yr

Full-time

Posted 20 days ago

Job description

Position Summary
At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers.
What You'll Do
Sales & Growth Focus
  • Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts.
  • Identify and close upsell and cross-sell opportunities for additional products and value-add services.
  • Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account.
  • Partner with sales and service leadership to develop customized customer-growth plans and closing strategies.
  • Collaborate with production and service teams to ensure a smooth rollout of new business wins.

Customer Engagement & Value Creation
  • Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence.
  • Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow.
  • Position Crown Linen as a strategic business partner, not just a vendor.
  • Gather customer feedback and relay insights that drive innovation and service improvements.

Sales Execution & Reporting
  • Maintain a healthy pipeline of opportunities within assigned routes and accounts.
  • Log all activity in the CRM, including visits, proposals, and closed business.
  • Meet or exceed monthly and quarterly goals for incremental revenue growth.
  • Provide weekly updates highlighting wins, opportunities, and competitive activity.
What You'll Bring
  • 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries.
  • Proven record of success upselling, cross-selling, or expanding services within an existing customer base.
  • Exceptional relationship-building and consultative selling skills.
  • Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike.
  • Self-starter with a hunter's mindset and a passion for achieving measurable results.
  • Valid driver's license and clean driving record.
  • Proficiency with CRM systems, Microsoft Office, and route-management tools.
How You'll Be Measured
  • Incremental revenue growth (upsell/cross-sell)
  • Product placement growth per account
  • Share-of-wallet expansion
  • Number of qualified opportunities identified and closed
  • Customer visit frequency and engagement quality
Why You'll Love It Here
  • Competitive base salary ($65K) plus uncapped earning potential (up to $90K OTE).
  • Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence.
  • Supportive leadership, extensive training, and the freedom to own your territory.
  • The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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