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Customer Data Management Jobs (NOW HIRING)

NuCo2

Customer Data Management Specialist

Stuart, FL

Correct, update, and adjust customer data based on customer relationship management processes and set-up requests. * Monitor and generate reports to ensure data integrity. * Manage and maintain the ...

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NuCO2

Customer Data Management Specialist

Stuart, FL · On-site

Correct, update, and adjust customer data based on customer relationship management processes and set-up requests. * Monitor and generate reports to ensure data integrity. * Manage and maintain the ...

NuCo2

Supervisor Customer Data Management

Stuart, FL

Direct Customer Data Management team lead to ensure, contract compliance, timely distribution of work, accurate reporting, and tracking. QUALIFICATIONS: * Ability to read and interpret documents such ...

3ds

Customer Data Management Associate

Woodland Hills, CA · On-site

$24 - $28/hr

Role & Responsibilities Dassault Systèmes is seeking a Customer Data Management Associate to control and process SIRs with autonomy, in a timely manner, and in accordance with documented processes.

Citadel

Customer Data Platform Manager

Exton, PA · On-site

Job Overview We are seeking a hands-on, strategic Customer Data Platform (CDP) Manager to own the ... Own day-to-day management of the BlueConic CDP, including profile properties, segments, consent ...

Citadel

Customer Data Platform Manager

Exton, PA

Job Overview We are seeking a hands-on, strategic Customer Data Platform (CDP) Manager to own the ... Own day-to-day management of the BlueConic CDP, including profile properties, segments, consent ...

Kiongroup

Customer Data Steward

Atlanta, GA

$84.75K - $124.30K/yr

The Customer Data Steward plays a critical role in managing customer master data integrity across regions. This position ensures customer data aligns with business rules, supports governance ...

Kiongroup

Customer Data Steward

Atlanta, GA

$84.75K - $124.30K/yr

The Customer Data Steward plays a critical role in managing customer master data integrity across regions. This position ensures customer data aligns with business rules, supports governance ...

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How much do customer data management jobs pay per year?

As of May 29, 2026, the average yearly pay for customer data management in the United States is $97,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What is a Customer Data Management job?

A Customer Data Management (CDM) job involves overseeing the collection, storage, and analysis of customer data to improve business decision-making. Professionals in this role ensure data accuracy, compliance with privacy regulations, and effective data utilization for marketing, sales, and customer service. They may work with customer relationship management (CRM) systems, data analytics tools, and data governance policies. The role requires attention to detail, knowledge of data security, and an analytical mindset to interpret customer trends.

What are the key skills and qualifications needed to thrive in the Customer Data Management position, and why are they important?

To thrive in Customer Data Management, you need strong analytical abilities, meticulous attention to detail, and a background in data management or related fields such as business, IT, or statistics. Familiarity with customer relationship management (CRM) systems, data quality tools, and certifications in data governance or privacy regulations (such as GDPR or CCPA compliance) are often required. Excellent communication skills, problem-solving abilities, and a collaborative mindset are essential soft skills for this role. These competencies are crucial to ensure data accuracy, regulatory compliance, and effective collaboration across teams for data-driven decision-making.

What are some typical challenges faced in a Customer Data Management role?

One common challenge in Customer Data Management is ensuring that customer data is accurate, up-to-date, and compliant with all applicable privacy regulations, which often involves coordinating with multiple departments. You may also encounter issues with data integration from various sources, requiring strong troubleshooting and problem-solving skills. The role often involves constant vigilance and process improvement to prevent data duplication or loss. Successfully navigating these challenges not only protects the organization from regulatory risks but also enhances the effectiveness of marketing, sales, and customer service efforts.
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Customer Data Management jobs near you
Infographic showing various Customer Data Management job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $97,145 per year, or $46.7 per hour.

Director, Customer Data Management

ITF Therapeutics

Concord, MA

$210K - $240K/yr

Other

Posted 14 days ago

Job description

Reports To: Executive Director of Analytics, Insights, Customer Operations

About This Role:

As the Director of Customer Data Management, you will play a key role in defining and executing the customer data strategy that supports all current and future therapeutic areas. You will oversee data leadership, the commercial data warehouse, master data management (MDM), and specialty pharmacy data processes.

In this role, you will build the tools, systems, and infrastructure needed for data aggregation, stewardship, and governance across all customer datasets. Your work will enable insights and reporting across both commercial and medical data domains. You will also identify business needs, define project scopes, develop data architectures, and manage vendor partnerships that support the organization's data ecosystem.


What You'll Do: 

  • Commercial Data Management
    • Lead the strategic vision for Customer Data Management, driving innovation and industry best practices across all therapeutic areas.
    • Oversee the Master Data Management (MDM) operational process to ensure high-quality, stakeholder-aligned data delivery.
    • Support integrations across CRM systems, MDM solutions, the Commercial Data Warehouse, Customer Data Platforms, and other customer and sales data sources.
    • Ensure compliance with data privacy, security standards, and internal governance policies.
    • Identify, evaluate, and acquire third-party data sources (e.g., IQVIA, Komodo Health, specialty pharmacy data) to support business decision-making.
    • Manage budgets, contractors, and vendor relationships for data acquisition and data management services.
    • Partner closely with IT to deliver and maintain technology initiatives.
    • Ensure data quality through strong business rules, quality controls, and monitoring practices.
    • Define KPIs to measure the effectiveness and business value of data management initiatives.
    • Develop SOPs and systems to support compliant data reporting, storage, and handling.
    • Colead commercial data governance efforts in partnership with IT.
    • Maintain data catalogs and libraries for all relevant data sources.
    • Train internal teams on CRM and data management processes and best practices.

Who You Are: 

You are a collaborative, forwardthinking data management expert who combines strong technical understanding with excellent stakeholder leadership to deliver highquality, compliant customer data. You excel at optimizing data processes, managing vendors, and enabling teams with the tools, insights, and best practices needed for commercial success.

Required Skills:

  • 10+ years in Data Strategy, Data Analytics, or Data Management, with proven strategic and operational leadership.
  • 7+ years of experience in the pharmaceutical or healthcare sector with deep knowledge of external data sources (sales, claims, HCP, medical, customer datasets).
  • Bachelor's degree required, advanced degree in Data Science, Computer Science, Operations Research, or a related scientific field preferred.
  • Extensive experience with the latest data technologies, including data warehouses, data lakes, cloud platforms, and analytics tools.
  • Strong experience working with specialty pharmacy data (dispense, status, etc.), syndicated datasets (claims, Rx), and MDM data structures.
  • Expertise in pharmaceutical MDM practices, including system integration, data stewardship, data quality, and field force enablement.
  • Familiarity with databases and data warehouses (Oracle, Snowflake), CRM platforms (Veeva), and analytics/reporting tools (SQL, Tableau, Power BI).
  • Excellent business acumen, communication, and interpersonal skills.
  • Ability to translate complex technical concepts into clear, non-technical language.
  • Experience across the product lifecycle (emerging, launch, inline).
  • Strong presentation skills and experience engaging external stakeholders.

Additional Information: 

The base compensation range for this role is: $210,000.00-$240,000.00. Compensation is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

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