ZipRecruiter

Log In

1

Customer Care Assistant Jobs in Bothell, WA (NOW HIRING)

Michael's Inc

Customer Service Team Member

Lynnwood, WA · On-site

$17.50 - $20.60/hr

... Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From ... Work Environment Public retail store setting taking care of our customers; all public areas are ...

Uw

Dental Assistant 2

Seattle, WA

$20.50 - $26.75/hr

... patient care procedures and as needed. The DA2 must have the ability to prioritize work and ... Provide excellent customer service to the School's patients, students, faculty, and staff. * Aid ...

Host Healthcare

Respiratory Therapist- NICU

Seattle, WA · On-site

$1.4K/wk

Responds in a timely manner and has been able to assist with SO much. Definitely will continue ... Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ...

Michaels Stores

Customer Service Team Member

Lynnwood, WA · On-site

$17.50 - $20.60/hr

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ... Public retail store setting taking care of our customers; all public areas are climate controlled ...

Michaels Stores

Customer Service Team Member

Lynnwood, WA · On-site

$17.50 - $20.60/hr

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ... Public retail store setting taking care of our customers; all public areas are climate controlled ...

Host Healthcare

RN - NICU

Seattle, WA · On-site

$1.4K/wk

Responds in a timely manner and has been able to assist with SO much. Definitely will continue ... Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ...

previous pagenext page

Showing results 21-40

All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Bothell, WA

Customer Care Assistant information

See Bothell, WA salary details

$13

$22

$31

How much do customer care assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer care assistant in Bothell, WA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.96 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Bothell, WA?

The most popular types of Customer Care jobs in Bothell, WA are:

What are popular job titles related to Customer Care Assistant jobs in Bothell, WA?

For Customer Care Assistant jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Customer Care Assistant jobs in Bothell, WA look for?

The top searched job categories for Customer Care Assistant jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Care Assistant jobs?

Cities near Bothell, WA with the most Customer Care Assistant job openings:

Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in Bothell, WA as of June 2026, with employment types broken down into 50% Full Time, 42% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,347 per year, or $22.8 per hour.

RN Urgent Care Assistant Manager

Bellevue, WA • On-site

Kaiser Permanente
Health Care and Social Assistance • 10K+ employees
Learn more about Kaiser Permanenteexternal

Full-time

Re-posted 27 days ago

Kaiser Permanente rating

8.2

Company rating: 8.2 out of 10

Based on 929 frontline employees who took The Breakroom Quiz

Job description

Company Description
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America's leading health care providers and not-for-profit health plans.
Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We serve over 9 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.
Job Description
Under the direction of the Urgent Care Manager, supervise assigned staff, including prioritizing outcomes, recruiting, hiring, orienting, leading, managing, evaluating, training, developing, disciplining, and terminating if necessary. Assist manager with personnel issues as assigned. Act on behalf of the manager on assigned committees and participate as the UC representative at specified standing meetings. Coordinate and collaborate as assigned with primary care, specialty care, and ancillary services. Oversees facility and supply issues in the Urgent Care.
Essential Responsibilities:
  • Supervise assigned staff including recruiting, selecting, orienting, managing training, evaluating, developing, and handling performance issues.
  • Assist with the establishment, development, implementation and enforcement of departmental policies and procedures. Assure compliance with all Regulatory Standards, and professional organization standards.
  • Participate as the UC representative on various committees, such as quality, regulatory, safety, and HR standards. Attend and participate at various standing meetings such as the AOD and Medical Clinical Service Line meeting.
  • Conduct research and analysis of programs, plans, procedures as assigned and assists with projects. Resolves consumer and systems issues. Monitors, tracks and resolves accident/incident reports.
  • Oversees facility issues. Evaluates and supports implementation of new technology and equipment. Resource to Materiel Management on product selection.

Qualifications
Basic Qualifications:
Experience
  • Minimum two (2) years of supervisor in an acute or urgent care environment.

Education
Bachelor's degree in nursing.
License, Certification, Registration
  • Current Washington State RN license by date of hire/transfer.

Additional Requirements:
  • Communication and supervisory skills; including customer service, problem resolution, team facilitation and development, and process improvement.
  • Knowledge of regulatory requirements.
  • Healthcare delivery administration, customer relations, quality management and team facilitation skills.

Preferred Qualifications:
  • Master's degree in nursing, business administration or related field.

Additional Information
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability status.
Register to attend an interview event at http://www.kaiserpermanentejobs.org/events.aspx

What Kaiser Permanente employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply