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Customer Care Assistant Jobs in Renton, WA (NOW HIRING)

Customer Care Consultant

Seattle, WA · On-site

$22.50 - $28/hr

Customer Care Consultant Employment Type: Freelance Join a growing company in the beauty and ... • Assist with order-related questions, including shipping, tracking, delivery, and general ...

DUTIES/RESPONSIBILITIES * Assist with overflow of welcome calls and general incoming/outbound calls in the main customer care queue * Partner with the local office to resolve escalated customer ...

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Answers/returns phone calls and emails (in all applicable languages to the agent) to assist our ... Job Title: Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 ...

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Answers/returns phone calls and emails (in all applicable languages to the agent) to assist our ... Job Title: Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 ...

Other duties as assigned to assist in department initiatives PHYSICAL DEMANDS & WORK ENVIRONMENT ... Customer Care Agent Part time/Seasonal We're Zumiez, the profitable, 650+ -store action sports ...

Other duties as assigned to assist in department initiatives PHYSICAL DEMANDS & WORK ENVIRONMENT ... Customer Care Agent Part time/Seasonal We're Zumiez, the profitable, 650+ -store action sports ...

Customer Care Representative

Woodinville, WA · On-site

$18 - $24.50/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

Customer Care Representative

Pacific, WA · On-site

$17.50 - $24/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

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Customer Care Assistant information

See Renton, WA salary details

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How much do customer care assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care assistant in Renton, WA is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.67 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Renton, WA?

The most popular types of Customer Care jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Care Assistant jobs?

Cities near Renton, WA with the most Customer Care Assistant job openings:

Infographic showing various Customer Care Assistant job openings in Renton, WA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,851 per year, or $22.5 per hour.

Customer Care Consultant

24 Seven Talent

Seattle, WA • On-site

$22.50 - $28/hr

Other

Re-posted 5 days ago


Job description

Customer Care Consultant
Employment Type: Freelance
Join a growing company in the beauty and skincare industry as a Customer Care Consultant. In this role, you will support customers with product questions, order assistance, and personalized skincare guidance across phone, email, and chat. This position is ideal for someone who enjoys delivering thoughtful service, building trust with customers, and helping create a positive shopping experience.
Responsibilities
• Respond to customer inquiries by phone, email, and chat in a professional, timely, and solutions-focused manner.
• Provide personalized skincare and product recommendations based on customer needs and goals.
• Assist with order-related questions, including shipping, tracking, delivery, and general purchase support.
• Build and maintain strong product knowledge to enhance the customer experience.
• Accurately document interactions and follow internal processes and service standards.
• Support additional customer care tasks and team initiatives as needed.
Requirements and Qualifications
Skills
• Strong interpersonal skills with the ability to create a consultative, customer-first experience.
• Excellent verbal and written communication skills.
• Strong problem-solving ability and attention to detail.
• Effective time management and organizational skills in a fast-paced, high-volume environment.
Knowledge & Education
• High school diploma or equivalent required.
• Basic proficiency with Microsoft Office and general computer applications.
• Understanding of skincare products, ingredients, and customer care best practices.
• Willingness to complete onboarding and role-specific training.
Experience
• At least 1 year of customer service experience handling inquiries through phone, email, and chat.
• At least 1 year of experience in skincare, beauty, retail, or a related service-focused environment preferred.
Schedule & Availability
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Reliable attendance and adherence to assigned schedule expectations.
Attributes
• Passion for beauty and skincare and a genuine desire to help customers feel confident in their choices.
• Positive attitude, adaptability, and commitment to delivering high-quality service.