ZipRecruiter

Log In

1

Customer Care Associate Jobs in Renton, WA (NOW HIRING)

Wesco

Administrator - Customer Care

Kent, WA · On-site

$20 - $26.75/hr

As a Administrator - Customer Care, you will be responsible for completing administrative daily ... Associate's degree preferred * Administrative experience * Ability to multi-task * Strong verbal ...

New

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

Customer Care Coordinator The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members through their health care ...

NxT Level

Customer Service Associate

Seattle, WA

$25 - $26/hr

The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members through their health care ...

Carrier Global Corp

Associate Customer Service

Redmond, WA · On-site

$53K - $106K/yr

The Client Services Associate is responsible for providing customer care to Sensitech's client base. The service-oriented Associate will use their analytical thinking skills to provide a high level ...

New

Carrier

Associate Customer Service

Redmond, WA · On-site

$53K - $106K/yr

About This Role The Client Services Associate is responsible for providing customer care to Sensitech's client base. The service-oriented Associate will use their analytical thinking skills to ...

Posted today

next page

Showing results 1-20

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Renton, WA

Customer Care Associate information

See Renton, WA salary details

$10

$19

$30

How much do customer care associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care associate in Renton, WA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.63 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Renton, WA?

The most popular types of Customer Care jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Care Associate jobs?

Cities near Renton, WA with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Renton, WA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,097 per year, or $19.3 per hour.

Administrator - Customer Care

Wesco

Kent, WA • On-site

$20 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Wesco rating

7.1

Company rating: 7.1 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

205th of 365 rated logistics

Job description

As a Administrator - Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost.

Responsibilities:

  • Performs daily required administrative functions in accordance to written process maps.
  • Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service.
  • Responds and acts on submittals within Sales Portal in specified time periods of request.
  • Performs timely and accurate completion of branch audit and compliance steps per established guidelines.
  • Maintains high level of organization of tasks between assigned branches. 
  • Documents and submits individual task KPI data used for process improvement.
  • Assists Customer Care Manager in development and training of employees.
  • Researches tax and freight claims and runs credit memo when appropriate.
  • Works with Financial Services to clear claims.
  • Adds new customers into WESNET and PACT and runs WESNET user branch security reports.  Notifies branch administrative manager if any discrepancies.
  • Performs basic accounting duties such as light accounts receivables and payables and invoice approval preparation.
  • Completes various branch reports such as tax reports and Wesnet security reports.

Qualifications:

  • High School Degree or Equivalent required; Associate's degree preferred
  • Administrative experience
  • Ability to multi-task
  • Strong verbal and written communication skills
  • Strong computer skills, including in Microsoft Office
  • Ability to work in a team environment
  • Attention to detail
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

What Wesco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply