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Customer Care Associate Jobs in Renton, WA (NOW HIRING)

Seattle Humane

Animal Care Associate I

Bellevue, WA · On-site

$22.66/hr

We're fully staffed right now for out Animal Care Associate position but go ahead and apply-we'd ... Requires good customer service skills. Must work well within a team setting. KNOWLEDGE/EXPERIENCE ...

Seattle Humane

Animal Care Associate I

Bellevue, WA

$22.66/hr

We're fully staffed right now for out Animal Care Associate position but go ahead and apply-we'd ... Requires good customer service skills. Must work well within a team setting. KNOWLEDGE/EXPERIENCE ...

NxT Level

Customer Service Associate

Seattle, WA

$25 - $26/hr

Customer Care Coordinator The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members through their health care ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

The Customer Care Coordinator provides outreach and support to ensure all our client's Medicare members have access to the care they deserve. You will navigate their members through their health care ...

Optum

Associate Patient Care Coordinator

Mill Creek, WA · On-site

The Associate Patient Care Coordinator functions as an integral member of the team and is the first ... Greet customers into practice and provide instruction and/or direction as necessary both on the ...

Optum

Associate Patient Care Coordinator

Issaquah, WA · On-site

The Patient Care Coordinator is responsible for the completion of set processes and protocols ... Greet customers into practice and provide instruction and/or direction as necessary both on the ...

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Customer Care Associate information

See Renton, WA salary details

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How much do customer care associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer care associate in Renton, WA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Renton, WA? The most popular types of Customer Care jobs in Renton, WA are:
What are popular job titles related to Customer Care Associate jobs in Renton, WA? For Customer Care Associate jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Renton, WA look for? The top searched job categories for Customer Care Associate jobs in Renton, WA are:
What cities near Renton, WA are hiring for Customer Care Associate jobs? Cities near Renton, WA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you

Customer Care Associate - Larson Automotive Group - Customer Service Opportunity

Puyallup Used Cars

Fife, WA

$39K - $45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Customer Care Associate

Help Customers. Solve Problems.

Larson Automotive Group is seeking a professional, customer-focused Customer Care Associate who can stay calm under pressure, communicate clearly, and create positive experiences for customers throughout the day.

This role is ideal for someone who enjoys helping people, multitasking in a fast-paced environment, and delivering excellent customer service over the phone and through follow-up communication.

What You'll Do

  • Serve as a primary point of contact for customer phone calls
  • Schedule appointments and manage customer communication
  • De-escalate concerns professionally and help resolve issues
  • Support service and sales departments with administrative coordination
  • Maintain accurate notes, follow-up, and organization throughout the day
  • Deliver consistent, high-quality customer care experiences

What You'll Get

  • $39,000 – $45,000 annual compensation
  • Full-time consistent schedule
  • Training and ongoing development support
  • Career advancement opportunities within Larson Automotive Group
  • Team-focused culture with supportive leadership
  • Employee discounts and dealership benefits

What We're Looking For

  • Strong communication and phone skills
  • Ability to stay calm and professional under pressure
  • Organized multitasker with attention to detail
  • Positive, dependable, and team-oriented work style
  • Customer service, hospitality, call center, or receptionist experience preferred

Important Expectations

This role requires:

  • High phone volume throughout the day
  • Consistent professionalism with customers
  • Ability to multitask while staying organized
  • Strong attendance and reliability
  • Comfort handling occasional upset customers calmly and professionally

Benefits & Perks

  • Medical, Vision & Dental Insurance (including a $0 cost medical plan option)
  • Company-Paid Life & AD&D Insurance
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Employee Assistance Program (EAP) – free confidential support for mental, legal, financial, and family matters
  • Employee Vehicle Purchase Program – exclusive pricing on all brands we offer

At Larson, we believe everyone deserves to feel respected, valued, and included. We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that's what family means to us.

Requirements

  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Knowledge of automotive repair and maintenance processes
  • Familiarity with Service Price Guides and estimating repair costs
  • Commitment to providing exceptional customer service

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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