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Customer Care Assistant Jobs in Renton, WA (NOW HIRING)

CUSTOMER SERVICE SPECIALIST DUTIES/RESPONSIBILITIES * Assist with overflow of welcome calls and general incoming/outbound calls in the main customer care queue * Partner with the local office to ...

RN - Wound Care

Tacoma, WA ยท On-site

$1.1K/wk

Responds in a timely manner and has been able to assist with SO much. Definitely will continue ... Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ...

Dental Assistant 1

Seattle, WA ยท On-site +1

$20.50 - $26.75/hr

Our experienced providers offer comprehensive oral care services to UW students, UW employees ... Provide excellent customer service to the School's patients, students, faculty, and staff. * Aid ...

Dental Assistant 1

Seattle, WA ยท On-site

$20.50 - $26.75/hr

Our experienced providers offer comprehensive oral care services to UW students, UW employees ... Provide excellent customer service to the School's patients, students, faculty, and staff. * Aid ...

Customer Service Team Member

Lynnwood, WA ยท On-site

$17.50 - $20.60/hr

... Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From ... Work Environment Public retail store setting taking care of our customers; all public areas are ...

Lead Medical Assistant

Issaquah, WA ยท On-site

$24.46 - $41.59/hr

... patient care while assisting in coordinating the daily activities of the medical assistant team ... Superior customer service skills * Impeccable integrity * Great interpersonal skills, demonstrating ...

Veterinary Assistant

Seattle, WA ยท On-site

$18 - $22.50/hr

... customer care to their owners. The Veterinary Assistant represents the mission and values to all ... clients. Our Veterinary Assistants set the tone for the technical and customer support in the ...

RN - PCU

Federal Way, WA ยท On-site

$1.4K/wk

Responds in a timely manner and has been able to assist with SO much. Definitely will continue ... Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure ...

Customer Service Team Member

Lynnwood, WA ยท On-site

$17.50 - $20.60/hr

Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ... Public retail store setting taking care of our customers; all public areas are climate controlled ...

Showing results 41-60

Customer Care Assistant information

See Renton, WA salary details

$13

$22

$31

How much do customer care assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care assistant in Renton, WA is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.67 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Renton, WA?

The most popular types of Customer Care jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Care Assistant jobs?

Cities near Renton, WA with the most Customer Care Assistant job openings:

Infographic showing various Customer Care Assistant job openings in Renton, WA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,851 per year, or $22.5 per hour.

Customer Service Specialist

Jacuzzi Group

Pacific, WA โ€ข On-site

$27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Founded in 1956, the Jacuzziยฎ Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is currently hiring a Customer Service Specialist
Customer Service Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer experience is their number one priority. Acting as the customer's primary point of contact, they are the liaison between the customer and the company for problem resolution. This Customer Service Specialist should be warm, professional, and responsive. They should foster an environment of collaboration and swift action.
CUSTOMER SERVICE SPECIALIST DUTIES/RESPONSIBILITIES
  • Assist with overflow of welcome calls and general incoming/outbound calls in the main customer care queue
  • Partner with the local office to resolve escalated customer issues
  • Owning complex customer complaints and seeing them through to a timely, satisfactory resolution
  • Coordinate with the service department for post install issues to ensure a timely resolution
  • Assisting local teams, both production and sales to ensure customers' projects are progressed through the customer's journey, timely
  • Addresses customer needs via multiple channels (email, chat, and phone)
  • Maintain up to date knowledge of market specific information and timelines
  • Resolve customer concerns calmly, effectively and efficiently
  • Cross functional collaboration by communicating customer specific needs to internal teams to guarantee timely resolution
  • Other duties as assigned

HOURS
  • Monday- Friday (7:00am - 3:30pm)

The compensation for this position is $27.00 +, with opportunities for advancement within the company.
Requirements
  • Three years of customer service experience with highly escalated customers
  • Experience using multiple software applications at once to complete a task
  • Able to effectively relate and communicate with all levels of employees and clients.
  • Shows a passion for excellence and procuring an amazing customer experience
  • Must be dependable - must demonstrate thorough follow-up and responsiveness
  • Strong team player

Benefits
  • Medical, dental, vision, life insurance plans
  • Paid vacation and holidays
  • Paid Training
  • 401(k) with matching program
  • Advancement Opportunities