ZipRecruiter

Log In

1

Customer Care Manager Jobs in Bothell, WA (NOW HIRING)

Zumiez

Customer Care Agent FT

Lynnwood, WA

$17.25 - $18/hr

Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE ... Customer Care Rep.'s are the voice of Zumiez to our customers and the voice of our customers to ...

Zumiez

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE ... Customer Care Rep.'s are the voice of Zumiez to our customers and the voice of our customers to ...

next page

Showing results 1-20

All JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Bothell, WA

Customer Care Manager information

See Bothell, WA salary details

$27.4K

$64.8K

$112.9K

How much do customer care manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer care manager in Bothell, WA is $64,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $78,300.00 per year, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and skilled trades such as pilots or attorneys. These roles often require extensive experience, advanced certifications, or a strong client base, and may involve freelance or contract work with variable schedules.

What are the key skills and qualifications needed to thrive as a Customer Care Manager, and why are they important?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and customer management skills. It can serve as a stepping stone to higher roles in customer care, sales, or management, especially when combined with relevant training or certifications. However, the job can be repetitive and may involve high-pressure situations depending on the industry.

What are the most common challenges faced by a Customer Care Manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What is the highest pay for customer service?

Customer Care Managers can earn salaries up to $80,000 to $100,000 or more annually, especially with extensive experience, advanced skills, and in large organizations. Top earners often have strong leadership abilities, industry-specific knowledge, and may hold certifications such as Certified Customer Service Manager (CCSM).

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. Their role involves monitoring service quality and implementing improvements to enhance the customer experience.
What are the most commonly searched types of Customer Care jobs in Bothell, WA? The most popular types of Customer Care jobs in Bothell, WA are:
What are popular job titles related to Customer Care Manager jobs in Bothell, WA? For Customer Care Manager jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Customer Care Manager jobs in Bothell, WA look for? The top searched job categories for Customer Care Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Care Manager jobs? Cities near Bothell, WA with the most Customer Care Manager job openings:
Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 91% In-person, 6% Hybrid, and 3% Remote job distribution, with an average salary of $64,836 per year, or $31.2 per hour.

Customer Care Manager - State Farm Agent Team Member

Rt Shaw - State Farm Agent

Seattle, WA

$52K - $75K/yr

Full-time

Posted 11 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Training & development

Are you ready to join a rapidly growing State Farm agency recognized as a top producer in the state, now expanding with a second office? As the Agent, I am deeply committed to investing in your growth and career development. Our fast-paced agency thrives on teamwork, innovation, and a shared passion for delivering exceptional service. We've built a culture centered on collaboration and supporting one another to help our customers succeedcome be part of a dynamic team where your contributions truly make a difference!
You May Be a Great Fit as a Customer Care Manager at Rt Shaw - State Farm Agent if:
  • Youre the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • Youre a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Seattle, WA 98115
At Rt Shaw - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.