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Customer Assistant Jobs in Springfield, VA (NOW HIRING)

Vuori, Inc

Retail Seasonal Sales Associate

Washington, DC · On-site

$19 - $21/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

TENICA and Associates LLC

System Architect FSP

Herndon, VA · On-site

$249K/yr

Provide systems architecture knowledge and consultation to Customer; assist in strategic and engineering reviews and architecture designs, assess technical solutions against business needs; develop ...

Vuori, Inc

Retail Sales Associate

Bethesda, MD · On-site

$22 - $27/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Bethesda, MD · On-site

$22 - $27/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

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Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Springfield, VA

Customer Assistant information

See Springfield, VA salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Springfield, VA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $23.08 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Springfield, VA?

The most popular types of Customer jobs in Springfield, VA are:

What are popular job titles related to Customer Assistant jobs in Springfield, VA?

For Customer Assistant jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Springfield, VA look for?

The top searched job categories for Customer Assistant jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Assistant jobs?

Cities near Springfield, VA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Springfield, VA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,741 per year, or $21.5 per hour.

Retail Seasonal Sales Associate

Vuori, Inc

Washington, DC • On-site

$19 - $21/hr

Part-time

Medical, Retirement, PTO

Posted 22 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Seasonal Sales Associate at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do:

Create an unforgettable customer experience

  • Forge lasting relationships with customers. 
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. 
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.  

Operations

  • Ensure the sales floor is stocked every evening. 
  • Collaborate with management in areas of inventory management. 
  • Ensure the retail store is cleaned on a regular basis - including floors and bathroom.
  • Understand and execute cash control procedures including bank deposits, petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.
Qualifications

Who you are: 

  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality. 
  • Ability to develop relationships with customers and colleagues.  
  • Ability to positively and proactively handle customer concerns.  
  • Ability to prioritize multiple tasks in a fast-paced environment. 
  • Ability to quickly learn new procedures and processes. 
  • Strong organizational skills and follow through skills. 
  • Excellent communication and interpersonal skills. 
  • High level of ownership, accountability and initiative. 
  • Eager to develop new skills and responsive to feedback.

Willingness Requirements:

  • Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
  • Willingness to stay active and move throughout the store during each shift
  • Willingness to reach, bend, and use a step stool or ladder when needed
  • Willingness to work in an environment with bright lights and music
  • Willingness to work as part of a team in a fast-paced retail environment
Additional Information

Our investment in you:

At Vuori, we're proud to offer the following to our employees: 

  • Health Insurance 
  • Savings and Retirement Plan  
  • Employee Assistance Program 
  • Generous Vuori Discount & Industry Perks 
  • Paid Time Off
  • Wellness & Fitness benefits  

The hourly range for this role is $19/hr - $21/hr, plus team pooled commission. 

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  

All your information will be kept confidential according to EEO guidelines. 

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