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Customer Service Jobs in Springfield, VA (NOW HIRING)

Level One Personnel

Customer Service

Rockville, MD · On-site

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Ttmtech

Customer Service

Sterling, VA

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...

Sila Services

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Sterling, VA · On-site

$18 - $22/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

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All JobsCustomer Service JobsCustomer Service Jobs in Springfield, VA

Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the best paying customer service jobs?

High-paying customer service roles include positions such as customer service managers, technical support managers, and client services directors, often requiring leadership skills and industry experience. These roles typically offer higher salaries due to increased responsibilities, specialized knowledge, and the need for strong communication and problem-solving skills.

How can I make 2000 a week working from home?

Customer service roles that pay $2,000 a week typically require full-time hours, experience, and strong communication skills. High-paying positions may involve specialized knowledge, certifications, or working for companies with premium customer support services, often with flexible schedules and the use of tools like CRM software.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What type of jobs are customer service?

Customer service jobs involve assisting customers by answering questions, resolving issues, and providing support through various channels such as phone, email, or chat. These roles often require good communication skills, patience, and familiarity with customer management tools or software. They can be found in industries like retail, healthcare, finance, and technology, and may include positions such as representatives, support agents, or client service specialists.

What do you do in a customer service job?

A customer service job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It often requires good communication skills, patience, and familiarity with tools like customer management software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What jobs make $3,000 a month without a degree?

Customer service roles such as call center agents, sales representatives, and remote support specialists can earn around $3,000 monthly without a degree, especially with experience and strong communication skills. These jobs often require proficiency in computer use, problem-solving, and customer interaction, and may involve shift work or remote work environments.

What's a good job for overthinkers?

Customer service roles can be suitable for overthinkers because they often involve routine interactions, clear procedures, and problem-solving tasks. These jobs typically require strong communication skills and patience, and they may offer structured environments that reduce uncertainty. However, individuals should consider their comfort with multitasking and handling customer concerns when choosing this role.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What jobs pay 4000 a week without a degree?

Customer service roles typically do not pay $4,000 a week without advanced skills or management responsibilities. High-paying jobs in this field usually require experience, specialized training, or supervisory positions, but most standard customer service jobs pay less than that amount weekly. For higher earnings, roles such as customer service managers or sales directors may reach or exceed this level, often requiring leadership skills and industry knowledge.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Springfield, VA? The most popular types of Customer Service jobs in Springfield, VA are:
What are popular job titles related to Customer Service jobs in Springfield, VA? For Customer Service jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Springfield, VA look for? The top searched job categories for Customer Service jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Customer Service jobs? Cities near Springfield, VA with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Springfield, VA as of June 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.
Customer Service

Customer Service

Level One Personnel

Rockville, MD • On-site

Full-time

Medical, Retirement

Posted 6 days ago

Job description

Customer Support
Location: Rockville, MD
Type: Long-term Contract, no end date.
Pay: $20
Hours: Full-Time.
Responsibilities
  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Requirements:
  • High School Diploma or equivalent
  • Ability to pass a drug and background check.
  • Customer service experience required.
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software
Benefits Information:​​
  • Eligible for Health Benefit Coverage following 60 days of employment
  • 401k After 1 Year.
  • 1 Week Sick accrued

Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
 

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