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Customer Service Associate Jobs in Springfield, VA

Shik Consulting

Customer Service Associate

Hyattsville, MD · On-site

$14.50 - $20/hr

As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more ...

Savers | Value Village

Customer Service Associate

Hyattsville, MD · On-site

$16 - $21.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Position at 2nd Ave Thrift Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Savers Benefits ...

Tricehealthcare

Customer Service Associate

Rockville, MD · On-site

$14.75 - $20.50/hr

Customer Service Associate - Experienced Call Center professional with at least 2-3 years Call Center and Customer Service experience, outstanding soft skills and excellent communication. A team ...

Trice Healthcare

Customer Service Associate

Rockville, MD · On-site

$14.75 - $20.50/hr

Customer Service Associate Experienced call center professional with at least 2-3 years call center and customer service experience, outstanding soft skills and excellent communication. A team player ...

Savers | Value Village

Customer Service Associate

Silver Spring, MD · On-site

$17.75 - $18.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $17.75 to $18.70 depending on job duty/position. $17.75 ...

Royal Farms

Customer Service Associate

Ashburn, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Silver Spring, MD · On-site

$18 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

University Park, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Chantilly, VA · On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Upper Marlboro, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Oxon Hill, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Suitland, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Brandywine, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Wawa

Customer Service Associate

Chantilly, VA · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Washington, DC · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Woodbridge, VA · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Dumfries, VA · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

College Park, MD · On-site

$17.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Suitland, MD · On-site

$17.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Springfield, VA

Customer Service Associate information

See Springfield, VA salary details

$9

$17

$28

How much do customer service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service associate in Springfield, VA is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What job categories do people searching Customer Service Associate jobs in Springfield, VA look for?

The top searched job categories for Customer Service Associate jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Service Associate jobs?

Cities near Springfield, VA with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,234 per year, or $17.9 per hour.

Customer Service Associate

Shik Consulting

Hyattsville, MD • On-site

$14.50 - $20/hr

Other

Posted 26 days ago

Job description

Benefits:

Company parties

Competitive salary

Opportunity for advancement

Training & development

Customer Service Associate – Washington, DC

Full-Time | Immediate Start | In-Person | Entry-Level Opportunity

Launch Your Career in Customer Service

Are you passionate about helping people and delivering outstanding customer experiences? We're looking for a Customer Service Associate to join our growing team in Washington, DC. This is a full-time, in-person opportunity that's perfect for someone who enjoys interacting with customers, solving problems, and working in a fast-paced environment.

As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more about products and services that meet their needs.

What You'll Be Doing

Deliver outstanding face-to-face customer service at retail locations and promotional events

Engage with customers, answer questions, and provide knowledgeable product and service information

Build positive relationships by understanding customer needs and offering appropriate solutions

Guide customers through the sign-up or purchasing process while ensuring a seamless experience

Maintain a professional and friendly approach during every customer interaction

Work collaboratively with your team to achieve customer satisfaction and team objectives

What We're Looking For

Excellent communication and interpersonal skills

Friendly, approachable, and confident when interacting with customers

A positive attitude and a genuine passion for helping people

Comfortable working in a fast-paced, customer-facing environment

Reliable, motivated, and eager to learn and develop new skills

Previous customer service, retail, hospitality, or sales experience is beneficial but not required

Must be able to work on-site in Washington, DC

Entry-level applicants are encouraged to apply, as full training is provided

What We Offer

Comprehensive training and ongoing mentorship

Weekly pay with performance-based incentives

A supportive, collaborative, and team-oriented work environment

Opportunities for career progression and internal promotion

Leadership development, networking opportunities, and team recognition events

Valuable hands-on experience in customer service, communication, and brand representation

Requirements

Full-time availability

Authorization to work in the United States

Ability to commute to our Washington, DC, location

Comfortable working in busy, public-facing environments

Why Join Us?

This is more than a customer service role—it's an opportunity to develop valuable communication, problem-solving, and relationship-building skills while working with a supportive team. Whether you're beginning your career or looking to build on your existing customer service experience, you'll receive the training, guidance, and opportunities needed to succeed.

Location: Washington, DC (In-Person)

Schedule: Full-Time

Start Date: Immediate

If you're ready to build a rewarding career in customer service and make a positive impact every day, we'd love to hear from you. Apply today to be considered for this exciting opportunity.

Apply